Jinmao Purelax Lijiang

Hotels
9.2
/10
Exceptional
100 reviews

What Guests Say About Their Stay

Lance

10.0
/ 10
Room was spacious and very comfortable. Food was pretty good. Service was excellent

Anita

10.0
/ 10
We enjoyed our stay very much! As our flight was early morning, the team organised breakfast bags for us upon departure. Issues were resolved promptly and efficiently. There are many places to eat close to the hotel. I would definitely stay here again

Chung Man

10.0
/ 10
This is a big property. It’s a nice place to relax. Few things can use some upkeeping but that goes with the age of the hotel.
In the Area
See Map
No 8 Xiangjiang Road, Gucheng District, Gucheng, Lijiang, Yunnan, China, 674100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Jinmao Purelax Lijiang is a hotel is located at Gucheng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Jinmao Purelax Lijiang

No 8 Xiangjiang Road, Gucheng District, Gucheng, Lijiang, Yunnan, China, 674100
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Discover Your Oasis in Yunnan: An Introduction to Jinmao Purelax Lijiang

Welcome to a truly unforgettable escape at **Jinmao Purelax Lijiang**, your premier destination for relaxation and rejuvenation in the breathtaking landscapes of Yunnan, China. Nestled amidst stunning scenery and rich cultural heritage, Jinmao Purelax Lijiang offers an unparalleled experience for travelers seeking comfort, luxury, and authentic local charm. Whether you're planning a romantic getaway, a family adventure, or a solo retreat, our hotel is designed to exceed your expectations. Room rates at Jinmao Purelax Lijiang start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Jinmao Purelax Lijiang Location

Jinmao Purelax Lijiang is ideally situated in the heart of Lijiang Old Town, a UNESCO World Heritage site renowned for its ancient architecture and vibrant Naxi culture. Located at No 8 Xiangjiang Road, Gucheng District, Gucheng, Lijiang, Yunnan, China, 674100, the hotel is just a short stroll from the bustling streets and picturesque canals that define this historic city. While Lijiang Old Town itself is a pedestrian-friendly marvel, the nearest major transportation hub, Lijiang Railway Station, is approximately a 30-minute drive away, making it easily accessible for those arriving by train. The atmosphere surrounding Jinmao Purelax Lijiang is one of serene beauty, offering a peaceful sanctuary away from the everyday hustle, yet placing you within moments of exploring the captivating alleyways, traditional tea houses, and lively squares of the Old Town. For those seeking to immerse themselves in the local culture, the proximity to the iconic Mu Palace and the Black Dragon Pool Park is a significant advantage.

Jinmao Purelax Lijiang Facilities & Services

Facilities for guests at Jinmao Purelax Lijiang are thoughtfully curated to ensure a comfortable and enjoyable stay. We pride ourselves on offering a comprehensive range of amenities designed to cater to every need.
  • A state-of-the-art fitness center, open daily from 6:00 AM to 10:00 PM, is available for guests to maintain their workout routines.
  • Indulge in ultimate relaxation at our luxurious spa and wellness center, offering a variety of treatments. The spa is open from 10:00 AM to 9:00 PM, with treatments starting from PHP 1,500.
  • For families traveling with children, a dedicated kids' club provides engaging activities and entertainment, operating from 9:00 AM to 6:00 PM.
  • Take a refreshing dip in our outdoor swimming pool, a perfect spot to unwind and soak up the sun. The pool is open from 8:00 AM to 7:00 PM.
  • Enjoy the convenience of complimentary Wi-Fi throughout the hotel premises.
  • For guests arriving by car, free parking spaces are available on-site.
  • A complimentary shuttle service operates daily to key points of interest within Lijiang Old Town, running every hour from 9:00 AM to 5:00 PM.

Jinmao Purelax Lijiang Room Types

Discover a diverse selection of accommodations designed to suit every traveler's preference. The room types of Jinmao Purelax Lijiang range from elegantly appointed standard rooms to expansive suites, ensuring a perfect fit for your stay.
  • Deluxe Room:

    Available with either a City View or Garden View. These rooms are strictly non-smoking and feature a modern en-suite bathroom, with select rooms offering a bathtub.
  • Superior Suite:

    Offering enhanced space and amenities, these suites provide picturesque views of the surrounding landscape. All suites are non-smoking and include a luxurious bathtub.
  • Family Suite:

    Designed for larger groups or families, these spacious suites offer ample room to relax and unwind. Enjoy the convenience of a bathtub and stunning views. These rooms are non-smoking.
  • Pet-Friendly Room:

    For those who wish to travel with their beloved pets, we offer specially designated pet-friendly rooms. An additional cleaning fee of PHP 800 per stay will apply. Please inform us of your pet's arrival in advance. These rooms are available on a limited basis and are subject to availability.

Jinmao Purelax Lijiang Dining & Restaurants

Savor a culinary journey at Jinmao Purelax Lijiang, where our dining venues offer a delightful array of flavors to tantalize your taste buds.
  • The Jade Pavilion:

    Our signature restaurant, offering an exquisite blend of authentic Yunnan cuisine and international dishes. Enjoy a lavish breakfast buffet from 7:00 AM to 10:00 AM, with lunch served from 12:00 PM to 2:00 PM and dinner from 6:00 PM to 9:00 PM. Estimated price per person for lunch and dinner is around PHP 1,200.
  • The Tea House:

    A charming spot to relax and enjoy traditional Chinese teas, light snacks, and pastries. Open daily from 10:00 AM to 7:00 PM. Prices for snacks and tea start from PHP 300.
  • The Sky Bar:

    Perched with panoramic views of Lijiang, this rooftop bar is the perfect place to unwind with a cocktail as the sun sets. Open from 5:00 PM to 11:00 PM. Drinks start from PHP 400.

Jinmao Purelax Lijiang Nearby Attractions and Activities

Immerse yourself in the rich tapestry of Lijiang by exploring the captivating attractions surrounding Jinmao Purelax Lijiang.
  • Lijiang Old Town:

    A UNESCO World Heritage site, this ancient town is a labyrinth of cobblestone streets, traditional Naxi architecture, and charming canals.
  • Black Dragon Pool Park (Heilongtan Park):

    Located just a short distance from the hotel, this picturesque park offers stunning views of the Jade Dragon Snow Mountain and serene natural beauty.
  • Mu Palace (Mufu Palace):

    A magnificent example of Naxi architecture, this former residence of the Mu clan offers a glimpse into the region's historical governance.
  • Jade Dragon Snow Mountain (Yulong Xueshan):

    A majestic mountain range offering breathtaking vistas, hiking opportunities, and cable car rides for unparalleled views.
  • Shuhe Ancient Town:

    A smaller, less crowded ancient town than Lijiang Old Town, offering a more tranquil experience with its own unique charm and artisan shops.
If you are looking for other activities around Jinmao Purelax Lijiang, check out the best deals on Traveloka: Recommended activities in Lijiang!

How to Get to Jinmao Purelax Lijiang from the Airport

Navigating your journey to Jinmao Purelax Lijiang is made simple with various transportation options available. Understanding how to get to Jinmao Purelax Lijiang from the airport ensures a smooth start to your vacation.
  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, the hotel offers a private airport transfer service. This service can be pre-booked and offers a seamless journey directly to the hotel. The estimated cost for this service is around PHP 2,500 to PHP 3,500, depending on the vehicle type. You can arrange this through our airport transfer services or by contacting the hotel directly.
  • Taxi:

    Metered taxis are readily available at Lijiang Sanyi International Airport (LJG). The journey to Jinmao Purelax Lijiang typically takes about 40-50 minutes, with fares ranging from PHP 800 to PHP 1,200, depending on traffic conditions.
  • Ride-Hailing Service:

    While less common for direct airport transfers in this region compared to taxis, some ride-hailing services may be available. It is advisable to check availability upon arrival.

Summary of Why You Should Choose to Stay at Jinmao Purelax Lijiang

Choosing Jinmao Purelax Lijiang for your Yunnan adventure means opting for an experience that blends comfort, culture, and convenience. With excellent Room availability at Jinmao Purelax Lijiang, securing your ideal stay is straightforward.
  • Prime Location:

    Situated in the heart of the historic Lijiang Old Town, offering easy access to cultural landmarks and vibrant local life.
  • Exceptional Facilities:

    From a rejuvenating spa and well-equipped fitness center to a delightful swimming pool and kids' club, we cater to all your needs.
  • Diverse Room Options:

    A range of beautifully appointed rooms and suites ensures comfort and luxury for every traveler, including pet-friendly options.
  • Culinary Delights:

    Experience authentic local flavors and international cuisine at our on-site restaurants and enjoy breathtaking views from our rooftop bar.
  • Seamless Travel:

    Convenient transportation options and dedicated services make your journey to and from the hotel effortless.
Ready to experience the magic of Lijiang? Booking Jinmao Purelax Lijiang is your first step towards an unforgettable journey. We invite you to explore the best deals and secure your accommodation through Traveloka. Book budget hotels in Yunnan and discover the charm of this enchanting region. Easily book domestic and international flights at low prices to complete your travel plans.

All facilities in Jinmao Purelax Lijiang

Swimming Pool Jinmao Purelax Lijiang
Swimming Pool
Entertainment Facility Jinmao Purelax Lijiang
Entertainment Facility
Fitness Center Jinmao Purelax Lijiang
Fitness Center
Functional Hall Jinmao Purelax Lijiang
Functional Hall
Common Space Jinmao Purelax Lijiang
Common Space

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Barbecue
  • Garden
  • Fitness center
  • Health club
  • Shops
  • Spa
  • Sauna

Hotel Services

  • Laundry service
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Transportation

  • Limited parking
  • Limo or town car service
  • Bicycle storage

General

  • Banquet
  • Ballroom
  • Terrace

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Golf club
  • Fitness center

Food and Drinks

  • Breakfast

Accommodation Policy & General Information in Jinmao Purelax Lijiang

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Jinmao Purelax Lijiang
305
Number of floors in Jinmao Purelax Lijiang
3
Another facilities in Jinmao Purelax Lijiang
Romantic proposal packages, Indoor pool, Barbecue, Garden, Fitness center

Frequently asked question in Jinmao Purelax Lijiang

What are available facilities at Jinmao Purelax Lijiang?
There are top facilites at Jinmao Purelax Lijiang such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Jinmao Purelax Lijiang?
The standard check-in time at Jinmao Purelax Lijiang is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Jinmao Purelax Lijiang provide breakfast?
Yes, Jinmao Purelax Lijiang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Jinmao Purelax Lijiang?
Jinmao Purelax Lijiang is a 5.0-star hotel.
How many floors does Jinmao Purelax Lijiang have?
Jinmao Purelax Lijiang has 3 floors.
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More Reviews from Other Guests in Jinmao Purelax Lijiang

9.2
Exceptional
From 98 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

7.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Jinmao Purelax Lijiang

Number of reviews per page
20
40
Top reviews
Spencer
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Wonderful room and staff. Beautiful property,
Lance
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Room was spacious and very comfortable. Food was pretty good. Service was excellent
Anita
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

We enjoyed our stay very much! As our flight was early morning, the team organised breakfast bags for us upon departure. Issues were resolved promptly and efficiently. There are many places to eat close to the hotel. I would definitely stay here again
Chung Man
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

This is a big property. It’s a nice place to relax. Few things can use some upkeeping but that goes with the age of the hotel.
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Spacious room. The hotel was quiet, in fact too quiet it felt like a ghost town. The shopping area located inside the property was all closed and locked up, and you don't see that many guests around. Service was subpar, definitely not Hyatt's standards.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

The Property is beautiful. The service by staff is not so great. When arrived , no staff to welcome or help with luggage. Arrived 3pm time slot. During departure 5am - also no one to help and say good bye. StAff is sleepy - not sure if is due to low season and not so many people.
Philippe
icon-with Partner
with Partner
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Loved the mountain view. Very large and comfortable rooms. Highly recommended.
Anthony
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Highly recommend, would definitely stay again. Room was large and lovely. the hotel dining was excellent. Only issues were that I couldn't get a cocktail at the bar as it was a beer-only night. Also, the breakfast started at 0630 which I had to miss as I had to leave for an early flight. There was no in-room breakfast available.
Read More
Jack
8.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Nice hotel, but the location too far from the old town, the staff need more tranning, book the room from Expedia app. After arrived the hotel, the front desk can’t find the reservation, been waiting for almost 2 hours. Finally I Have to told the staff contect thier reserve department, after they confirm the reservation, have to wait for room clean, the staff don’t feel sorry in holetime.
Read More
fonnn
10.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

Good hotel but a location is far from Shuhe old town(walk around 15-20 mins). From Shuhe old town to hotel-- hard to find a taxi.
B&B Travels
6.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

We stayed at this hotel for 3 nights. It is a beautiful property with nice rooms. However, during our stay, there was a lack of facilities for guests. Pool was closed without prior notice and the advertised game room cannot even be considered as such. The Chinese restaurant is the most disappointing part of this hotel. The food is not great for the prices they are charging. The service was non-existent at the restaurant. We had to ask for everything and the staff did not anticipate any of our requests. However, when we voiced this to the hotel, they were apologetic and tried to make it right.
Read More
John
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Great hotel. Beautiful surroundings. Courteous and friendly staff. Excellent facilities.
Lee Ping
icon-Family
Family
10.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

Awesome!
MINH GIOAN
icon-Family
Family
8.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

huge hotel,spreading on a large area. The room, although quite far from the lobby and restaurant, is nice and comfortable, staff well trained to provide a good customer service, complementary transport to the airport. overall, a pleasant stay. just a note: hotel not close to commercial areas. But taxi is cheap
Fred
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Very good service, excellent breakfast, attractive layout and facilities best shower in Asia
Bob
10.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Full disclosure: I am a non-Asian American traveling alone in China with limited Chinese skills. When faced with 'issues', I rate the hotel staff by how much they work with me to resolve the problem. Travelers without Chinese skills will still find it very easy to work with hotel staff, especially in the restaurant and tea house. First, I got lost coming back to the Jade Dragon Snow Mountain Tourist Service Center. To make an hour ordeal simple, I got off at the wrong bus stop and no one there spoke English. HOWEVER, several phone calls later (yes, I had a Must Have Chinese phone number), two different managers and 4 different language levels and I was back where I belonged. A HUGE shout-out to the staff of the Hyatt Mountain Lodge for coming to my rescue. The smile I found on a selfie I took told it all - I forgot about everything except enjoying the moment. Yes, you could stay here a month leisurely enjoying all the sights and it would not be a wasted 30 days, I only had three. The hotel has a bus from Lijiang City to the Mountain Lodge. From there you take a small shuttle close to the tourist center. A bus from there (don't forget to buy some oxygen first), then on to the cable car. Once off the car, steps take you to the 15,300+ feet platform in the picture (4680m). Don't try to rush this, it is a climb up and down that takes quite a while. Maybe I can setup a Go Fund Me for my next trip!
Read More
Deepak
icon-with Partner
with Partner
10.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Pretty as heaven. Stayed in the king room with a view. Service at the hotel was fantastic. Staff spoke good enough English to be understood. Lovely restaurants which offered good food and wine with eager staff to help explain the menu. Sophia at the Chinese restaurant was our saviour. Gym was decent enough to sweat it out and the rooms were well appointed looked after well with an abundant supply of water. Remember China is not coffee drinking nation So most coffee are mild. Location it seems cutoff but that's the beauty - you walk ten to fifteen minutes and you are in the magical old tow of Shuhe old town and a few minutes in the other side you are in the new Lijiang part with access to all local shops and restaurants . As I the concierge for directions and don't be misled that you are no where near civilization .Would I stay here again - the answer is Yes.
Read More
James
icon-with Partner
with Partner
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

A stunning property. True 5-star
Wilson
icon-Family
Family
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

Excellent hotel. Serene surrounding and well trained service staff. The room service was excellent too. Food ordered was delivered less than 30 mins even though they say it will need 45 mins.
Siok Kham
icon-with Partner
with Partner
8.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Rather new and well maintained. We had a room with mountain view, which was really wonderful. One of my complaint is the lack of pillow options. Their pillows were thin and didn't provide sufficient neck support. I had to leave with neck aches for 5 nights. Breakfast was reasonable but not memorable. Menu hardly changed over the 5 days. Another complaint is the club lounge. Service is very good at the club lounge and throughout the whole hotel but cocktails at lounge was limited ala cart set menu and didn't change at all through the 5 days. Taste and quality needs improvement. Staff service is really good, especially Christine and Ada at the reception. Sunny, the f&b manager was friendly and nice. Overall, good hard, nice staff and terrific view of the mountains but food needs improvement and pillow options will be a big plus.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Jinmao Purelax Lijiang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 98 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

7.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Jinmao Purelax Lijiang

Number of reviews per page
20
40
Top reviews
Spencer
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Wonderful room and staff. Beautiful property,
Lance
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Room was spacious and very comfortable. Food was pretty good. Service was excellent
Anita
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

We enjoyed our stay very much! As our flight was early morning, the team organised breakfast bags for us upon departure. Issues were resolved promptly and efficiently. There are many places to eat close to the hotel. I would definitely stay here again
Chung Man
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

This is a big property. It’s a nice place to relax. Few things can use some upkeeping but that goes with the age of the hotel.
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Spacious room. The hotel was quiet, in fact too quiet it felt like a ghost town. The shopping area located inside the property was all closed and locked up, and you don't see that many guests around. Service was subpar, definitely not Hyatt's standards.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

The Property is beautiful. The service by staff is not so great. When arrived , no staff to welcome or help with luggage. Arrived 3pm time slot. During departure 5am - also no one to help and say good bye. StAff is sleepy - not sure if is due to low season and not so many people.
Philippe
icon-with Partner
with Partner
10.0
/10
Reviewed 358 week(s) ago

Hotels.com verified review

Loved the mountain view. Very large and comfortable rooms. Highly recommended.
Anthony
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

Highly recommend, would definitely stay again. Room was large and lovely. the hotel dining was excellent. Only issues were that I couldn't get a cocktail at the bar as it was a beer-only night. Also, the breakfast started at 0630 which I had to miss as I had to leave for an early flight. There was no in-room breakfast available.
Read More
Jack
8.0
/10
Reviewed 417 week(s) ago

Expedia Group verified review

Nice hotel, but the location too far from the old town, the staff need more tranning, book the room from Expedia app. After arrived the hotel, the front desk can’t find the reservation, been waiting for almost 2 hours. Finally I Have to told the staff contect thier reserve department, after they confirm the reservation, have to wait for room clean, the staff don’t feel sorry in holetime.
Read More
fonnn
10.0
/10
Reviewed 427 week(s) ago

Expedia Group verified review

Good hotel but a location is far from Shuhe old town(walk around 15-20 mins). From Shuhe old town to hotel-- hard to find a taxi.
B&B Travels
6.0
/10
Reviewed 430 week(s) ago

Expedia Group verified review

We stayed at this hotel for 3 nights. It is a beautiful property with nice rooms. However, during our stay, there was a lack of facilities for guests. Pool was closed without prior notice and the advertised game room cannot even be considered as such. The Chinese restaurant is the most disappointing part of this hotel. The food is not great for the prices they are charging. The service was non-existent at the restaurant. We had to ask for everything and the staff did not anticipate any of our requests. However, when we voiced this to the hotel, they were apologetic and tried to make it right.
Read More
John
10.0
/10
Reviewed 439 week(s) ago

Hotels.com verified review

Great hotel. Beautiful surroundings. Courteous and friendly staff. Excellent facilities.
Lee Ping
icon-Family
Family
10.0
/10
Reviewed 442 week(s) ago

Hotels.com verified review

Awesome!
MINH GIOAN
icon-Family
Family
8.0
/10
Reviewed 445 week(s) ago

Hotels.com verified review

huge hotel,spreading on a large area. The room, although quite far from the lobby and restaurant, is nice and comfortable, staff well trained to provide a good customer service, complementary transport to the airport. overall, a pleasant stay. just a note: hotel not close to commercial areas. But taxi is cheap
Fred
10.0
/10
Reviewed 447 week(s) ago

Expedia Group verified review

Very good service, excellent breakfast, attractive layout and facilities best shower in Asia
Bob
10.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

Full disclosure: I am a non-Asian American traveling alone in China with limited Chinese skills. When faced with 'issues', I rate the hotel staff by how much they work with me to resolve the problem. Travelers without Chinese skills will still find it very easy to work with hotel staff, especially in the restaurant and tea house. First, I got lost coming back to the Jade Dragon Snow Mountain Tourist Service Center. To make an hour ordeal simple, I got off at the wrong bus stop and no one there spoke English. HOWEVER, several phone calls later (yes, I had a Must Have Chinese phone number), two different managers and 4 different language levels and I was back where I belonged. A HUGE shout-out to the staff of the Hyatt Mountain Lodge for coming to my rescue. The smile I found on a selfie I took told it all - I forgot about everything except enjoying the moment. Yes, you could stay here a month leisurely enjoying all the sights and it would not be a wasted 30 days, I only had three. The hotel has a bus from Lijiang City to the Mountain Lodge. From there you take a small shuttle close to the tourist center. A bus from there (don't forget to buy some oxygen first), then on to the cable car. Once off the car, steps take you to the 15,300+ feet platform in the picture (4680m). Don't try to rush this, it is a climb up and down that takes quite a while. Maybe I can setup a Go Fund Me for my next trip!
Read More
Deepak
icon-with Partner
with Partner
10.0
/10
Reviewed 458 week(s) ago

Hotels.com verified review

Pretty as heaven. Stayed in the king room with a view. Service at the hotel was fantastic. Staff spoke good enough English to be understood. Lovely restaurants which offered good food and wine with eager staff to help explain the menu. Sophia at the Chinese restaurant was our saviour. Gym was decent enough to sweat it out and the rooms were well appointed looked after well with an abundant supply of water. Remember China is not coffee drinking nation So most coffee are mild. Location it seems cutoff but that's the beauty - you walk ten to fifteen minutes and you are in the magical old tow of Shuhe old town and a few minutes in the other side you are in the new Lijiang part with access to all local shops and restaurants . As I the concierge for directions and don't be misled that you are no where near civilization .Would I stay here again - the answer is Yes.
Read More
James
icon-with Partner
with Partner
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

A stunning property. True 5-star
Wilson
icon-Family
Family
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

Excellent hotel. Serene surrounding and well trained service staff. The room service was excellent too. Food ordered was delivered less than 30 mins even though they say it will need 45 mins.
Siok Kham
icon-with Partner
with Partner
8.0
/10
Reviewed 479 week(s) ago

Hotels.com verified review

Rather new and well maintained. We had a room with mountain view, which was really wonderful. One of my complaint is the lack of pillow options. Their pillows were thin and didn't provide sufficient neck support. I had to leave with neck aches for 5 nights. Breakfast was reasonable but not memorable. Menu hardly changed over the 5 days. Another complaint is the club lounge. Service is very good at the club lounge and throughout the whole hotel but cocktails at lounge was limited ala cart set menu and didn't change at all through the 5 days. Taste and quality needs improvement. Staff service is really good, especially Christine and Ada at the reception. Sunny, the f&b manager was friendly and nice. Overall, good hard, nice staff and terrific view of the mountains but food needs improvement and pillow options will be a big plus.
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