Mandarin Oriental Pudong, Shanghai

9.3
/10
Exceptional
433 reviews

What Guests Say About Their Stay

Shawn
10.0
/ 10
This property was suggested as an alternative to the other five stars in the area and I’m really glad we tried it out. Incredible views, and rooms that were better than many big name hotels.
Haim
10.0
/ 10
Very Friendly staff. Mr. Luigi, the front desk supervisor helped a lot with recommendations, and many other questions. Was very polite and knowledgeable with very good English. Other staff memeber were always ready to help. Some had very little English
Davaajargal
10.0
/ 10
We had a truly comfortable and luxurious stay at the Mandarin Oriental. From the beautiful setting to the thoughtful details, everything felt special and well taken care of. Although we encountered a small issue during our stay, the staff responded with great attentiveness and professionalism, welcoming our feedback with a positive attitude. They even surprised our toddler with a lovely gift, which made the experience extra memorable for our family. Overall, it was a wonderful stay and we would be happy to return.
In the Area
See Map
111 Pudong South Road, Pudong, Lujiazui, Pudong, Shanghai, China, 200120

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Mandarin Oriental Pudong, Shanghai is a hotel in a good neighborhood, which is located at Lujiazui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental Pudong, Shanghai

111 Pudong South Road, Pudong, Lujiazui, Pudong, Shanghai, China, 200120
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Discover More About Mandarin Oriental Pudong, Shanghai

Location


Mandarin Oriental Pudong, Shanghai is a hotel in a good neighborhood, which is located at Lujiazui.

About Mandarin Oriental Pudong, Shanghai

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mandarin Oriental Pudong, Shanghai exclusively for you.

Mandarin Oriental Pudong, Shanghai is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mandarin Oriental Pudong, Shanghai.

All facilities in Mandarin Oriental Pudong, Shanghai

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Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Hot tub
  • Indoor pool
  • Spa
  • Sauna

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Smoking area
  • Parking

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Mandarin Oriental Pudong, Shanghai

Important Note
  • Fee for buffet breakfast: approximately CNY 274 for adults and CNY 137 for children
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 443.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental Pudong, Shanghai
362
Number of floors in Mandarin Oriental Pudong, Shanghai
25
Another facilities in Mandarin Oriental Pudong, Shanghai
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Mandarin Oriental Pudong, Shanghai

What are available facilities at Mandarin Oriental Pudong, Shanghai?
There are top facilites at Mandarin Oriental Pudong, Shanghai such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental Pudong, Shanghai?
The standard check-in time at Mandarin Oriental Pudong, Shanghai is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental Pudong, Shanghai provide breakfast?
Yes, Mandarin Oriental Pudong, Shanghai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental Pudong, Shanghai?
Mandarin Oriental Pudong, Shanghai is a 5.0-star hotel.
How many floors does Mandarin Oriental Pudong, Shanghai have?
Mandarin Oriental Pudong, Shanghai has 25 floors.
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More Reviews from Other Guests in Mandarin Oriental Pudong, Shanghai

9.4
Exceptional
From 430 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Mandarin Oriental Pudong, Shanghai

Number of reviews per page
20
40
Top reviews
Thu
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Like: Excellent customer service, all staff were professional, nice and helpful. Concierge helped me book train tickets when I checked out. Don't like: 1. The check in process was horrible; I booked the room 2 months in advance, and paid in full. Arrived after 5pm after a long flight, and the room was not ready, had to wait, then when I came up the room, the cleaning lady was still cleaning the room. 2. The carpet in the hall is so dirty and worn out, I feel bad for my shoes.
Read More
Arpit
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The river view was amazing from our room, though the room structure was a bit odd. Staff was pleasant and able to converse in English which was a relief. Location of the property is excellent and there is a shuttle service to nearby locations that is very convenient.
Shawn
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property was suggested as an alternative to the other five stars in the area and I’m really glad we tried it out. Incredible views, and rooms that were better than many big name hotels.
Haim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very Friendly staff. Mr. Luigi, the front desk supervisor helped a lot with recommendations, and many other questions. Was very polite and knowledgeable with very good English. Other staff memeber were always ready to help. Some had very little English
Davaajargal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a truly comfortable and luxurious stay at the Mandarin Oriental. From the beautiful setting to the thoughtful details, everything felt special and well taken care of. Although we encountered a small issue during our stay, the staff responded with great attentiveness and professionalism, welcoming our feedback with a positive attitude. They even surprised our toddler with a lovely gift, which made the experience extra memorable for our family. Overall, it was a wonderful stay and we would be happy to return.
Read More
Its
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel really delivers the iconic Mandarin Oriental experience. The staff are courteous, professional, and attentive. The property is gorgeous. I was a bit worried that the entire property might be a bit dated, but I have a feeling like the photos don't reflect fully the actual state of the facilities and rooms here. We booked a standard room with two beds and it was very very spacious and modern looking. The spa facilities here are also terrific. The breakfast buffet has got a ton of options and the restaurant is very beautifully designed. However, I was a bit shocked to have had to wait in line for 30 minutes, having come to breakfast at 9:20AM. I really recommend coming early. This is not something I encountered in other properties. Other than that, however, this is an absolutely terrific property right in the center of Shanghai.
Read More
Luis Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel muy bonito
Zhongzheng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent service, made you feel like home
Bin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good place to stay.
STEVEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staffing
Delong
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed at a corner room. And it was super super amazing
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful hotel
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Warm and welcoming luxury hotel. We will return
Ehab
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely place and superb location
King Yu Steffi
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent staff service & spacious room
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very comfortable. Friendly staff.
Marcelo
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent hotel,clean, luxurious,very friendly staff
Adnan
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

11
Daniel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Look, I know this is a five star hotel, so you would expect good service… but these guys are absolutely excellent. We arrived on an early flight at 8.30am but they upgraded us so we could check in early for a nap… but only after we had breakfast (breakfast in the morning of arrival is a new one on me!) Flawless, chic and a breakfast so good i don’t even know what to say about it.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Mandarin Oriental Pudong, Shanghai

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 430 reviews
Cleanliness

9.6

Room Comfort

9.6

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental Pudong, Shanghai

Number of reviews per page
20
40
Top reviews
Thu
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Like: Excellent customer service, all staff were professional, nice and helpful. Concierge helped me book train tickets when I checked out. Don't like: 1. The check in process was horrible; I booked the room 2 months in advance, and paid in full. Arrived after 5pm after a long flight, and the room was not ready, had to wait, then when I came up the room, the cleaning lady was still cleaning the room. 2. The carpet in the hall is so dirty and worn out, I feel bad for my shoes.
Read More
Arpit
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The river view was amazing from our room, though the room structure was a bit odd. Staff was pleasant and able to converse in English which was a relief. Location of the property is excellent and there is a shuttle service to nearby locations that is very convenient.
Shawn
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This property was suggested as an alternative to the other five stars in the area and I’m really glad we tried it out. Incredible views, and rooms that were better than many big name hotels.
Haim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very Friendly staff. Mr. Luigi, the front desk supervisor helped a lot with recommendations, and many other questions. Was very polite and knowledgeable with very good English. Other staff memeber were always ready to help. Some had very little English
Davaajargal
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a truly comfortable and luxurious stay at the Mandarin Oriental. From the beautiful setting to the thoughtful details, everything felt special and well taken care of. Although we encountered a small issue during our stay, the staff responded with great attentiveness and professionalism, welcoming our feedback with a positive attitude. They even surprised our toddler with a lovely gift, which made the experience extra memorable for our family. Overall, it was a wonderful stay and we would be happy to return.
Read More
Its
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel really delivers the iconic Mandarin Oriental experience. The staff are courteous, professional, and attentive. The property is gorgeous. I was a bit worried that the entire property might be a bit dated, but I have a feeling like the photos don't reflect fully the actual state of the facilities and rooms here. We booked a standard room with two beds and it was very very spacious and modern looking. The spa facilities here are also terrific. The breakfast buffet has got a ton of options and the restaurant is very beautifully designed. However, I was a bit shocked to have had to wait in line for 30 minutes, having come to breakfast at 9:20AM. I really recommend coming early. This is not something I encountered in other properties. Other than that, however, this is an absolutely terrific property right in the center of Shanghai.
Read More
Luis Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel muy bonito
Zhongzheng
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent service, made you feel like home
Bin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good place to stay.
STEVEN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staffing
Delong
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed at a corner room. And it was super super amazing
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful hotel
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Warm and welcoming luxury hotel. We will return
Ehab
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Lovely place and superb location
King Yu Steffi
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent staff service & spacious room
Jane
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Very comfortable. Friendly staff.
Marcelo
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great
Victor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent hotel,clean, luxurious,very friendly staff
Adnan
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

11
Daniel
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Look, I know this is a five star hotel, so you would expect good service… but these guys are absolutely excellent. We arrived on an early flight at 8.30am but they upgraded us so we could check in early for a nap… but only after we had breakfast (breakfast in the morning of arrival is a new one on me!) Flawless, chic and a breakfast so good i don’t even know what to say about it.
Read More
Number of reviews per page
20
40