How many rooms are available at Oakwood Residence Hangzhou?

Oakwood Residence Hangzhou has 155 rooms in total.

Does Oakwood Residence Hangzhou provide parking?

Yes, Oakwood Residence Hangzhou provides parking. Please confirm details directly with the hotel.

What do past guests say about Oakwood Residence Hangzhou?

Oakwood Residence Hangzhou is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Oakwood Residence Hangzhou

Name: Oakwood Residence Hangzhou
Address: No 28 Jiaogong Road, Gongshu Qu, Hangzhou, Zhejiang, China, 310012, No 28 Jiaogong Road, Zhejiang, 310012, China
Rating: 8.5

Apartments

8.5

/10

Very Good

297 reviews

What Guests Say About Their Stay

Maura

10.0

/ 10

Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location.

Maura

10.0

/ 10

House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.

Jane

10.0

/ 10

For the family traveling with kids, I love the options of having washer, dryer and kitchen in the apartment. And I also like the gym to continue my routine work out while on vacation. This residence apartments are located in EAC (Europe American Center) which is easily for taxi driver to find. We rarely used public transportation in Hangzhou because taxi is really cheap. And for a family of 4 it is much more convenient to book online vehicle services or just get Taxi. Staffs are very friendly. Rooms are clean and spacious with minor flaws, e. g., toilet seat cover needs to be lowered down when flushing?? Dryer and washer are not separated, it takes 3 hours to dry clothes and clothes still come out damp… Overall I still enjoy the experience in Oakwood apartment. It has everything I need. Didn’t use the breakfast buffet, instead we went out and enjoyed the local food which is more traditional and with more options.

In the Area

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No 28 Jiaogong Road, Gongshu Qu, Hangzhou, Zhejiang, China, 310012

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Staying at Oakwood Residence Hangzhou is a good choice when you are visiting Gongshu Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Oakwood Residence Hangzhou

No 28 Jiaogong Road, Gongshu Qu, Hangzhou, Zhejiang, China, 310012

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Location

Staying at Oakwood Residence Hangzhou is a good choice when you are visiting Gongshu Qu.

About Oakwood Residence Hangzhou

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Oakwood Residence Hangzhou exclusively for you.

Oakwood Residence Hangzhou is a apartment with great comfort and excellent service according to most apartment's guests.

Get precious and unforgettable moment during your stay at Oakwood Residence Hangzhou.

All facilities in Oakwood Residence Hangzhou

Others

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Luggage storage
Express check-out
Porter
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Others
Restaurant
Smoke-free area
Coffee shop
Elevator

Food and Drinks

Bar
Breakfast

Things to Do

Indoor pool
Sauna

Connectivity

LAN Internet
Free WiFi

General

Banquet
Parking

Business Facilities

Meeting facilities
Business center

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Oakwood Residence Hangzhou

Important Note

Fee for buffet breakfast: approximately CNY 124 for adults and CNY 70 for children
Pet fee: CNY 500 per pet, per stay plus CNY 500 one-time cleaning fee
Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CNY 2000 per day

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

Front desk staff will greet guests on arrival at the property.

The following facilities are closed seasonally each year. They will be closed from May 12 to May 16:

One of the swimming pools

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Oakwood Residence Hangzhou	155
Number of floors in Oakwood Residence Hangzhou	19
Another facilities in Oakwood Residence Hangzhou	Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in Oakwood Residence Hangzhou

What are available facilities at Oakwood Residence Hangzhou?

There are top facilites at Oakwood Residence Hangzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Oakwood Residence Hangzhou?

The standard check-in time at Oakwood Residence Hangzhou is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Oakwood Residence Hangzhou provide breakfast?

Yes, Oakwood Residence Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Oakwood Residence Hangzhou?

Oakwood Residence Hangzhou is a 4.5-star hotel.

How many floors does Oakwood Residence Hangzhou have?

Oakwood Residence Hangzhou has 19 floors.

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More Reviews from Other Guests in Oakwood Residence Hangzhou

Overall Ratings & Reviews Oakwood Residence Hangzhou

Traveloka (4)

Other sources (293)

8.6

Very Good

From 293 reviews

Cleanliness

8.8

Room Comfort

9.0

Location

8.0

Service and Facilites

8.4

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Traveler Reviews Oakwood Residence Hangzhou

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Top reviews

Maura

Leisure with Partner

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location.

Valinna

Leisure with Partner

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Like: Spacious room Washing machine in room Good mannered housekeeping staff Not like: Toiletories not good quality Washroom old and water stains Small selections in breakfast buffet

Wenxun

10.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Easy access to food and banking

Maura

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.

Jane

Leisure Family

10.0

/10

Reviewed 36 week(s) ago

位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。

Alan

4.0

/10

Reviewed 88 week(s) ago

Hotels.com verified review

Mattress was like sleeping on a rock.

Linda

Leisure Family

10.0

/10

Reviewed 101 week(s) ago

This is our "go to" place to call home when we are in Hangzhou

Verified traveler

8.0

/10

Reviewed 351 week(s) ago

Hotels.com verified review

Overall ok but room was a bit smelly.

Verified traveler

2.0

/10

Reviewed 352 week(s) ago

Hotels.com verified review

Stayed for 8 nights so far because of the location. BUT, their rooms smell - since it's service apt, the cooking smells from your neighbors will stay exactly in your room forever. Rooms are old, the beds are peeled off. Housekeeping don't do their jobs - your trash stay in where they were after the housekeeping and they never refill your toiletry. Most importantly, their staff are incompetent. I see 3-4 young employees standing at the front desk doing nothing. When asked them for help, they looked at each other and don't know what they were doing. The back office staff were very unhelpful - when I had an issue and needed to talk to the front desk, they transferred my call 3 times and everytime when the phone was picked up by a different staff, they gave me inconsistent information. The problem remain unsolved after four international calls.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.