Park Hyatt Hangzhou

Hotels
9.4
/10
Exceptional
56 reviews

What Guests Say About Their Stay

Lillian

10.0
/ 10
The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.

Verified traveler

10.0
/ 10
this hotel has wonderful breakfast, great bed, excellent room very clean and calm

Michael

10.0
/ 10
Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
In the Area
See Map
No. 1366 Qianjiang Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310020

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Park Hyatt Hangzhou is a good choice when you are visiting Shangcheng Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Hyatt Hangzhou

No. 1366 Qianjiang Road, Shangcheng Qu, Hangzhou, Zhejiang, China, 310020
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Discover More About Park Hyatt Hangzhou

Location


Staying at Park Hyatt Hangzhou is a good choice when you are visiting Shangcheng Qu.

About Park Hyatt Hangzhou

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Park Hyatt Hangzhou exclusively for you.

Park Hyatt Hangzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Park Hyatt Hangzhou.

All facilities in Park Hyatt Hangzhou

Others Park Hyatt Hangzhou
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Ballroom
  • Fireplace in lobby
  • Rooftop terrace
  • Parking
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Conference room
  • Conference center
  • Conference rooms

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Things to Do

  • Indoor pool

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Park Hyatt Hangzhou

Important Note
  • Fee for buffet breakfast: approximately CNY 248 for adults and CNY 108 for children
  • Rollaway bed fee: CNY 408.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Hyatt Hangzhou
237
Number of floors in Park Hyatt Hangzhou
11
Another facilities in Park Hyatt Hangzhou
Laundry service, Express check-in, Newspaper in lobby, Tours, Wedding service

Frequently asked question in Park Hyatt Hangzhou

What are available facilities at Park Hyatt Hangzhou?
There are top facilites at Park Hyatt Hangzhou such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Hyatt Hangzhou?
The standard check-in time at Park Hyatt Hangzhou is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Park Hyatt Hangzhou provide breakfast?
Yes, Park Hyatt Hangzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Park Hyatt Hangzhou?
Park Hyatt Hangzhou is a 4.5-star hotel.
How many floors does Park Hyatt Hangzhou have?
Park Hyatt Hangzhou has 11 floors.
See All

More Reviews from Other Guests in Park Hyatt Hangzhou

9.4
Exceptional
From 56 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Park Hyatt Hangzhou

Number of reviews per page
20
40
Top reviews
ChakYuen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Excellent
Baolong
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Good location good hotel
Lillian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

this hotel has wonderful breakfast, great bed, excellent room very clean and calm
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation!
J
10.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby lounge’s lady singer is disappointing. Bad attitude.
Verified traveler
10.0
/10
Reviewed 417 week(s) ago

Hotels.com verified review

Nice design, good service , very nice room, will stay at Park Hyatt again !
elleen
10.0
/10
Reviewed 419 week(s) ago

Expedia Group verified review

We were impressed once we stepped out of the taxi. The team at the driveway are so helpful. And the design of the arrival experience to the lobby is a hit on our senses, sets the tone on what to expect of our next few nights here. Check-in was smooth and the room is simply fabulous. Very spacious, very comfortable. Love the room design. Thomas at the concierge is definitely to be commended. He gives us various options of things to do for the next few days, answers our questions patiently and gives us his full attention while attending to us. He even remembers our pickup times without needing to check when we are unsure the next day! The team at the Park Hyatt Hangzhou really makes our few days memorable.
Read More
Gwen
10.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

This Park Hyatt location was newly opened last year. Facilities are very new and luxurious as always with Park Hyatt hotels. Location is not ideal for tourists as it's located in the financial district and slightly far from attractions. Most taxi drivers decline to drive there, making it very difficult to get back.
ji
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

It was a very good hotel
bob
10.0
/10
Reviewed 489 week(s) ago

Expedia Group verified review

New and great! Nice staff and restaurant. Can't say Enuf good things about it! Bob
Joonfui
10.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

This is the best hotel I stayed. Very big room with great amenities. The hotel is not 100% done yet. I'm sure the guest's experience will be better after all the amenities are ready for the guest to enjoy with.
ILIN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

客房設計優,寬敞舒適
WAI SZE
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

杭州柏悅酒店無論在硬件及軟件方面都非常出色,連歡迎水果的草莓都很高質,職員有禮專業,服務周到令我們有賓至如歸的感覺。我們對此次入住非常滿意,期待不久將來可以再次入住。
AMIN
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was fine with it but the construction noise outside was abit of a shame as it made noise and dust in the area
Mei
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

The staff at swimming pool who was lighting the candle around the pool was very poor attitude. She literally bang the door of each candle holder and made so much noise to a point I need to leave the pool. I think that's what she wanted to do. To get rid of all the guests at pool. I did not expect such level of service at park hyatt at all.
Read More
Fanny
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Nice hotel with good view, restaurants also nice.
Caroline
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

Beautiful hotel and very convenient with a huge shopping mall connected to the hotel.
Verified traveler
10.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

非常舒服的空間,維持一貫的奢華低調。江景房可以欣賞美麗夜景,中餐廳的菜不錯,尢其是龍蝦泡飯,早餐也美味,非常喜歡這次的住宿體驗!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Park Hyatt Hangzhou

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 56 reviews
Cleanliness

9.4

Room Comfort

9.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Hyatt Hangzhou

Number of reviews per page
20
40
Top reviews
ChakYuen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Excellent
Baolong
icon-Leisure
Leisure
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Good location good hotel
Lillian
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

this hotel has wonderful breakfast, great bed, excellent room very clean and calm
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

Service! Service! Service! First class! Located in a traveler friendly neighborhood, safe and convenient. Easy to reach the major tourist attraction-West Lake; as well as the transportation centers. Local cuisine is delicious. The famous Chinese silk products are readily available. Only a short distance ride to the international airport.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

The room was big, we love the gym and restaurant on 48th floor. Food was excellent! Perfect for our staycation!
J
10.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

Nice room and comfy. Staff friendly. Chinese restaurant ssrves good food. However, lobby lounge’s lady singer is disappointing. Bad attitude.
Verified traveler
10.0
/10
Reviewed 417 week(s) ago

Hotels.com verified review

Nice design, good service , very nice room, will stay at Park Hyatt again !
elleen
10.0
/10
Reviewed 419 week(s) ago

Expedia Group verified review

We were impressed once we stepped out of the taxi. The team at the driveway are so helpful. And the design of the arrival experience to the lobby is a hit on our senses, sets the tone on what to expect of our next few nights here. Check-in was smooth and the room is simply fabulous. Very spacious, very comfortable. Love the room design. Thomas at the concierge is definitely to be commended. He gives us various options of things to do for the next few days, answers our questions patiently and gives us his full attention while attending to us. He even remembers our pickup times without needing to check when we are unsure the next day! The team at the Park Hyatt Hangzhou really makes our few days memorable.
Read More
Gwen
10.0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

This Park Hyatt location was newly opened last year. Facilities are very new and luxurious as always with Park Hyatt hotels. Location is not ideal for tourists as it's located in the financial district and slightly far from attractions. Most taxi drivers decline to drive there, making it very difficult to get back.
ji
10.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

It was a very good hotel
bob
10.0
/10
Reviewed 489 week(s) ago

Expedia Group verified review

New and great! Nice staff and restaurant. Can't say Enuf good things about it! Bob
Joonfui
10.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

This is the best hotel I stayed. Very big room with great amenities. The hotel is not 100% done yet. I'm sure the guest's experience will be better after all the amenities are ready for the guest to enjoy with.
ILIN
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

客房設計優,寬敞舒適
WAI SZE
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

杭州柏悅酒店無論在硬件及軟件方面都非常出色,連歡迎水果的草莓都很高質,職員有禮專業,服務周到令我們有賓至如歸的感覺。我們對此次入住非常滿意,期待不久將來可以再次入住。
AMIN
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Everything was fine with it but the construction noise outside was abit of a shame as it made noise and dust in the area
Mei
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

The staff at swimming pool who was lighting the candle around the pool was very poor attitude. She literally bang the door of each candle holder and made so much noise to a point I need to leave the pool. I think that's what she wanted to do. To get rid of all the guests at pool. I did not expect such level of service at park hyatt at all.
Read More
Fanny
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Nice hotel with good view, restaurants also nice.
Caroline
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

Beautiful hotel and very convenient with a huge shopping mall connected to the hotel.
Verified traveler
10.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

非常舒服的空間,維持一貫的奢華低調。江景房可以欣賞美麗夜景,中餐廳的菜不錯,尢其是龍蝦泡飯,早餐也美味,非常喜歡這次的住宿體驗!
Number of reviews per page
20
40