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Pullman Wuxi New Lake

Hotels
8.3
/10
Very Good
116 reviews

What Guests Say About Their Stay

LEI

10.0
/ 10
We went to Wuxi for travel on holiday and we booked 3 rooms for 9 person. Chek-in process was great and fast, that gave us a very good impression. The room was full equipped and was very capacious and brightness with a seperate tub. I think the area of the room was almost 50 square meter. Very very perfect for those families who have babies. Location was not as good as those in cities, however we were a self-driving trip so it didn't matter too much. It took only 15-min to the city.

Carolyn

10.0
/ 10
The hotel is of excellent standards. Very clean and comfortable. Service was good too. I like that there were many lifts and they were fast and efficient. But pity the location was a big minus. It was far away from everywhere else. Not even a convenience store nearby.

Tiffy

10.0
/ 10
Pullman Wuxi less than 15min away from airport. Happy to be picked up as we arrived late night. We didn’t see the taxi queue at the arrival hall. Transfer to hotel was quick. 3 persons came to pick us. They carried a card that bore my initials as instructed. Driver 1 took 2 luggage & both of us. Another concierge staff, Spark, with whom I was writing back & forth with, drove a Pullman van that carried our equipment bag. 2 bottles of mineral water were kept for us in our car. Arrived at hotel check-in desk, the female & male staff did a quick checkin for us. Gave us enough access cards to use, quickly assigned our unit. They did not introduce the hotel to us. But Jin, the guest relations, handed me her card, told me if I needed help just call her. She informed me about the breakfast floor, gym etc. She & Spark & another concierge staff helped us with our luggage. They spoke English! Room was spacious with lots of space for 3 pieces of luggage, lots of drawers & cabinets to store our clothes & shoes! Bathroom amenities were sufficient. Iron board, umbrella & an electric kettle plus all the cups & glasses & mineral water were all there. A few problems surfaced: 1. Bathroom - ‘fishtank’ type, we put the blind down. 2. See-through bathroom door, couldn’t close due to uneven floor. 2307. 3. Room faced a piece of land which was under construction. The noise didn’t affect us as we left early for our events. 4. Window ledge dusty.
In the Area
See Map
No 30 Hefeng Road Xinwu District, Xishan Qu, Wuxi, Jiangsu, China, 214135

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Pullman Wuxi New Lake is a good choice when you are visiting Xishan Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
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What's around Pullman Wuxi New Lake

No 30 Hefeng Road Xinwu District, Xishan Qu, Wuxi, Jiangsu, China, 214135
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Discover More About Pullman Wuxi New Lake

Location


Staying at Pullman Wuxi New Lake is a good choice when you are visiting Xishan Qu.

About Pullman Wuxi New Lake

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Pullman Wuxi New Lake exclusively for you.

Pullman Wuxi New Lake is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Pullman Wuxi New Lake will surely satisfy you with its great hospitality and affordable price.

All facilities in Pullman Wuxi New Lake

Others Pullman Wuxi New Lake
Others

Public Facilities

  • Elevator
  • Room service
  • Parking
  • Restaurant

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Porter
  • 24-hour security

Business Facilities

  • Photocopier
  • Meeting facilities

Transportation

  • Bus/truck parking

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • Swimming pool

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Pullman Wuxi New Lake

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests may be requested by the property to provide documentation of travel history from the 14 days prior to check-in (such as showing passport immigration stamps) and/or a green QR health code.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Available rooms at Pullman Wuxi New Lake
404
Number of floors in Pullman Wuxi New Lake
28
Another facilities in Pullman Wuxi New Lake
Room service, Concierge, 24-hour Receptionist, Porter, 24-hour security

Frequently asked question in Pullman Wuxi New Lake

What are available facilities at Pullman Wuxi New Lake?
There are top facilites at Pullman Wuxi New Lake such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pullman Wuxi New Lake?
The standard check-in time at Pullman Wuxi New Lake is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
What is the star rating of Pullman Wuxi New Lake?
Pullman Wuxi New Lake is a 0.0-star hotel.
How many floors does Pullman Wuxi New Lake have?
Pullman Wuxi New Lake has 28 floors.
How many rooms are available at Pullman Wuxi New Lake?
Pullman Wuxi New Lake has 404 rooms in total.
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More Reviews from Other Guests in Pullman Wuxi New Lake

Overall Ratings & Reviews Pullman Wuxi New Lake

Traveloka (2)
Other sources (114)
8.4
Very Good
From 114 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

6.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman Wuxi New Lake

Number of reviews per page
20
40
Top reviews
Raillin
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Very good service
Irina
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Below expectation, far from everywhere, unknowledgeable staff, old property, not as good as on the pictures.
Eric
8.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Maybe it’s just me but there is no air conditioning in April and felt odd. Only heat or regular fan is available for temperature control.
Pamela
6.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Overnight treat - spoilt because no restaurants open neither was the bar
LEI
10.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

We went to Wuxi for travel on holiday and we booked 3 rooms for 9 person. Chek-in process was great and fast, that gave us a very good impression. The room was full equipped and was very capacious and brightness with a seperate tub. I think the area of the room was almost 50 square meter. Very very perfect for those families who have babies. Location was not as good as those in cities, however we were a self-driving trip so it didn't matter too much. It took only 15-min to the city.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Second time staying here. As good as the last time
Wai Shan Anita
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Hotel itself is perfect except location. It is at the side of new development zone, transportation other than taxi rest are not convenient. Room spacious, staffs are all helpful and friendly.
Verified traveler
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Overall a good hotel, but there's nothing much in the surrounding areas.
Paul
2.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

You cannot control the AC, so despite rigorous promises by the manager that he would fix it, the room stayed s balmy 80 degrees! It’s infuriating. A booked the Pullman because I wanted a brand I could trust. Sleepless in the Sauna. They control the temperature centrally at 79 degrees.
Carolyn
10.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

The hotel is of excellent standards. Very clean and comfortable. Service was good too. I like that there were many lifts and they were fast and efficient. But pity the location was a big minus. It was far away from everywhere else. Not even a convenience store nearby.
Tiffy
10.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

Pullman Wuxi less than 15min away from airport. Happy to be picked up as we arrived late night. We didn’t see the taxi queue at the arrival hall. Transfer to hotel was quick. 3 persons came to pick us. They carried a card that bore my initials as instructed. Driver 1 took 2 luggage & both of us. Another concierge staff, Spark, with whom I was writing back & forth with, drove a Pullman van that carried our equipment bag. 2 bottles of mineral water were kept for us in our car. Arrived at hotel check-in desk, the female & male staff did a quick checkin for us. Gave us enough access cards to use, quickly assigned our unit. They did not introduce the hotel to us. But Jin, the guest relations, handed me her card, told me if I needed help just call her. She informed me about the breakfast floor, gym etc. She & Spark & another concierge staff helped us with our luggage. They spoke English! Room was spacious with lots of space for 3 pieces of luggage, lots of drawers & cabinets to store our clothes & shoes! Bathroom amenities were sufficient. Iron board, umbrella & an electric kettle plus all the cups & glasses & mineral water were all there. A few problems surfaced: 1. Bathroom - ‘fishtank’ type, we put the blind down. 2. See-through bathroom door, couldn’t close due to uneven floor. 2307. 3. Room faced a piece of land which was under construction. The noise didn’t affect us as we left early for our events. 4. Window ledge dusty.
Read More
ILYAS
10.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

All round excellence- the only problem it's a bit far from the centre in a new business district. Higly recommended
Anil
10.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

Hotel is beautiful, bed could have been more comfortable ...a little hard. Breakfast was a bit expensive for the limited offerings.
Tee Soo
8.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

Good accommodation but the location is a bit out of the way.
Sayed Shaarawy
10.0
/10
Reviewed 442 week(s) ago

Expedia Group verified review

Hotel is very nice, quite, noiseless, comfort and new. Rooms are very clean and no smell of smoke or any other unfavourable odour. I certainly recommend it for those who seek a pleasant stay for business.
Jing
10.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Great hotel!
Johannes
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

A very nice large and comfortable hotel with friendly and helpful staff. The place can get very crowded over weekends as it runs successful family promotions. There is not much to do in the surrounding area. However Wuxi is a RMB 50 taxi ride away.
Dan
10.0
/10
Reviewed 487 week(s) ago

Expedia Group verified review

I asked for a morning call, early taxi to be ready at 6:30am. Everything was in place and the staff even prepared me a cup of coffee and some breads since it was too early for the resturant buffet.
Brent
10.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

It's a bit far from town, but an absolutely gorgeous hotel. I would definitely stay there again. Splurge and get the executive suite....awesome!
Verified traveler
8.0
/10
Reviewed 508 week(s) ago

Expedia Group verified review

Hotel room is nice; Hotel staff are very friendly and helpful. However, note that breakfast start at 6.30am, not 6am as shown on the website. I was not able to have breakfast due to my flight, but appreciate that the staff took the effort to offer a simple takeaway option instead.
Number of reviews per page
20
40

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Others 4 Pullman Wuxi New Lake

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Pullman Wuxi New Lake

Traveloka (2)
Other sources (114)
8.4
Very Good
From 114 reviews
Cleanliness

9.0

Room Comfort

9.0

Location

6.2

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pullman Wuxi New Lake

Number of reviews per page
20
40
Top reviews
Raillin
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Very good service
Irina
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 258 week(s) ago

Hotels.com verified review

Below expectation, far from everywhere, unknowledgeable staff, old property, not as good as on the pictures.
Eric
8.0
/10
Reviewed 262 week(s) ago

Hotels.com verified review

Maybe it’s just me but there is no air conditioning in April and felt odd. Only heat or regular fan is available for temperature control.
Pamela
6.0
/10
Reviewed 288 week(s) ago

Hotels.com verified review

Overnight treat - spoilt because no restaurants open neither was the bar
LEI
10.0
/10
Reviewed 362 week(s) ago

Hotels.com verified review

We went to Wuxi for travel on holiday and we booked 3 rooms for 9 person. Chek-in process was great and fast, that gave us a very good impression. The room was full equipped and was very capacious and brightness with a seperate tub. I think the area of the room was almost 50 square meter. Very very perfect for those families who have babies. Location was not as good as those in cities, however we were a self-driving trip so it didn't matter too much. It took only 15-min to the city.
Read More
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 366 week(s) ago

Expedia Group verified review

Second time staying here. As good as the last time
Wai Shan Anita
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Hotel itself is perfect except location. It is at the side of new development zone, transportation other than taxi rest are not convenient. Room spacious, staffs are all helpful and friendly.
Verified traveler
10.0
/10
Reviewed 390 week(s) ago

Hotels.com verified review

Overall a good hotel, but there's nothing much in the surrounding areas.
Paul
2.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

You cannot control the AC, so despite rigorous promises by the manager that he would fix it, the room stayed s balmy 80 degrees! It’s infuriating. A booked the Pullman because I wanted a brand I could trust. Sleepless in the Sauna. They control the temperature centrally at 79 degrees.
Carolyn
10.0
/10
Reviewed 403 week(s) ago

Hotels.com verified review

The hotel is of excellent standards. Very clean and comfortable. Service was good too. I like that there were many lifts and they were fast and efficient. But pity the location was a big minus. It was far away from everywhere else. Not even a convenience store nearby.
Tiffy
10.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

Pullman Wuxi less than 15min away from airport. Happy to be picked up as we arrived late night. We didn’t see the taxi queue at the arrival hall. Transfer to hotel was quick. 3 persons came to pick us. They carried a card that bore my initials as instructed. Driver 1 took 2 luggage & both of us. Another concierge staff, Spark, with whom I was writing back & forth with, drove a Pullman van that carried our equipment bag. 2 bottles of mineral water were kept for us in our car. Arrived at hotel check-in desk, the female & male staff did a quick checkin for us. Gave us enough access cards to use, quickly assigned our unit. They did not introduce the hotel to us. But Jin, the guest relations, handed me her card, told me if I needed help just call her. She informed me about the breakfast floor, gym etc. She & Spark & another concierge staff helped us with our luggage. They spoke English! Room was spacious with lots of space for 3 pieces of luggage, lots of drawers & cabinets to store our clothes & shoes! Bathroom amenities were sufficient. Iron board, umbrella & an electric kettle plus all the cups & glasses & mineral water were all there. A few problems surfaced: 1. Bathroom - ‘fishtank’ type, we put the blind down. 2. See-through bathroom door, couldn’t close due to uneven floor. 2307. 3. Room faced a piece of land which was under construction. The noise didn’t affect us as we left early for our events. 4. Window ledge dusty.
Read More
ILYAS
10.0
/10
Reviewed 412 week(s) ago

Expedia Group verified review

All round excellence- the only problem it's a bit far from the centre in a new business district. Higly recommended
Anil
10.0
/10
Reviewed 416 week(s) ago

Expedia Group verified review

Hotel is beautiful, bed could have been more comfortable ...a little hard. Breakfast was a bit expensive for the limited offerings.
Tee Soo
8.0
/10
Reviewed 438 week(s) ago

Hotels.com verified review

Good accommodation but the location is a bit out of the way.
Sayed Shaarawy
10.0
/10
Reviewed 442 week(s) ago

Expedia Group verified review

Hotel is very nice, quite, noiseless, comfort and new. Rooms are very clean and no smell of smoke or any other unfavourable odour. I certainly recommend it for those who seek a pleasant stay for business.
Jing
10.0
/10
Reviewed 451 week(s) ago

Hotels.com verified review

Great hotel!
Johannes
10.0
/10
Reviewed 459 week(s) ago

Hotels.com verified review

A very nice large and comfortable hotel with friendly and helpful staff. The place can get very crowded over weekends as it runs successful family promotions. There is not much to do in the surrounding area. However Wuxi is a RMB 50 taxi ride away.
Dan
10.0
/10
Reviewed 487 week(s) ago

Expedia Group verified review

I asked for a morning call, early taxi to be ready at 6:30am. Everything was in place and the staff even prepared me a cup of coffee and some breads since it was too early for the resturant buffet.
Brent
10.0
/10
Reviewed 493 week(s) ago

Expedia Group verified review

It's a bit far from town, but an absolutely gorgeous hotel. I would definitely stay there again. Splurge and get the executive suite....awesome!
Verified traveler
8.0
/10
Reviewed 508 week(s) ago

Expedia Group verified review

Hotel room is nice; Hotel staff are very friendly and helpful. However, note that breakfast start at 6.30am, not 6am as shown on the website. I was not able to have breakfast due to my flight, but appreciate that the staff took the effort to offer a simple takeaway option instead.
Number of reviews per page
20
40