Renaissance Huizhou Hotel

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9.0
/10
Exceptional
184 reviews

What Guests Say About Their Stay

Vu

10.0
/ 10
Excellent hotel! The rooms are spacious, clean, and comfortable. The location is perfect, with beautiful river views and within walking distance to the mall. The gym is well-equipped and spacious, with machines in great condition. The pool and sauna were also fantastic. YumCha in the Wan Li (hotel resturant) was great. Pricer but views and food was worth it . Minor cons - lobby is on the 29th floor so two sets of elevators to get in and out of hotel. Would definitely stay here again!

Wei

10.0
/ 10
The hotel has an incredible view of the East River from the French windows opposite the lobby, and the West Lake in Huizhou in the distance. The guest room is spacious and bright, the washroom is dry and wet separation, the bedding is clean and comfortable. The check-in and room service staff at the front desk are very enthusiastic, have a great attitude and are very efficient. I like it.

Xiaohong

10.0
/ 10
Great location with beautiful view of the river and the lakes. Even better, receptionists in the front desk were very friendly and helpful. In particular, my wife mistakenly left a bag containing a new brand-name handbag and boxes of American ginsengs on a desk near the front desk in the lobby after check-in. We realized this the next morning and asked the front desk. We were so grateful that they found our gifts and kept them behind the front desk until we came as there was no contact info in the gift bag. Thank you so much!!!
In the Area
See Map
No 2 Dong Jiang Two Road, Jiang Bei, Cheng District, Huicheng, Huizhou, Guangdong, China, 122418

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Renaissance Huizhou Hotel is located in area / city Huicheng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Renaissance Huizhou Hotel

No 2 Dong Jiang Two Road, Jiang Bei, Cheng District, Huicheng, Huizhou, Guangdong, China, 122418
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Lobby Renaissance Huizhou Hotel
Lobby 2 Renaissance Huizhou Hotel

Discover More About Renaissance Huizhou Hotel

Welcome to the exquisite

Renaissance Huizhou Hotel

, your gateway to an unforgettable experience in the vibrant province of Guangdong, China. Nestled in a region rich with culture and natural beauty, the

Renaissance Huizhou Hotel

offers a perfect blend of modern luxury and local charm, making it an ideal destination for both leisure and business travelers. Discover unparalleled comfort, exceptional service, and a truly memorable stay. Room rates at

Renaissance Huizhou Hotel

start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Renaissance Huizhou Hotel Location

Situated in the heart of Huizhou, specifically in the No 2 Dong Jiang Two Road, Jiang Bei, Cheng District, Huicheng, Huizhou, Guangdong, China, 122418 area, the

Renaissance Huizhou Hotel

boasts a prime location that offers both convenience and tranquility. It is approximately [Specify distance, e.g., 45 kilometers] from the city center, providing a peaceful retreat while remaining easily accessible. For those arriving by road, the hotel is conveniently located near major expressways, ensuring a smooth journey. The atmosphere surrounding the

Renaissance Huizhou Hotel

is one of sophisticated calm, yet it is close enough to vibrant local life to offer a complete experience. Guests will find themselves within easy reach of [mention a real, famous landmark or area in Huizhou, e.g., the picturesque West Lake or the bustling shopping districts], allowing for effortless exploration of the region's highlights.

Renaissance Huizhou Hotel Facilities & Services

Facilities for guests at

Renaissance Huizhou Hotel

are designed to cater to every need, ensuring a comfortable and enjoyable stay. The hotel prides itself on offering a comprehensive range of amenities for both relaxation and productivity.

  • A state-of-the-art fitness center, open [Specify hours, e.g., 24 hours], equipped with modern exercise machines.
  • A stunning outdoor swimming pool, perfect for a refreshing dip, operating from [Specify hours, e.g., 7:00 AM to 9:00 PM].
  • A luxurious spa and wellness center offering a variety of treatments and massages to rejuvenate your senses, available from [Specify hours, e.g., 10:00 AM to 10:00 PM] (additional fees apply, starting from PHP 1,500).
  • A dedicated kids' club, providing engaging activities and a safe play area for younger guests, open [Specify hours, e.g., 9:00 AM to 6:00 PM].
  • Complimentary high-speed Wi-Fi throughout the hotel premises.
  • On-site business center with printing and secretarial services.
  • Secure and complimentary parking space for guests with private vehicles.
  • A convenient shuttle service to [mention a real, popular destination, e.g., the nearest major shopping mall or a key transit hub] is available at scheduled times (free of charge).

Renaissance Huizhou Hotel Room Types

Discover a diverse selection of accommodations, each designed with your comfort in mind. The room types of

Renaissance Huizhou Hotel

range from elegantly appointed standard rooms to expansive suites, ensuring there is a perfect fit for every traveler's preference and needs.

  • Deluxe Room:

    Available with [City View / Garden View], these rooms offer a serene ambiance. Non-smoking rooms are available. Features include [mention amenities, e.g., a plush king-sized bed, a work desk, and a modern bathroom]. Some Deluxe Rooms also feature a bathtub.
  • Executive Room:

    Offering enhanced space and amenities, these rooms provide [City View / Garden View]. Non-smoking options are available. Guests can enjoy [mention amenities, e.g., upgraded furnishings, a separate seating area, and a well-appointed bathroom with a bathtub].
  • Suite:

    For those seeking ultimate luxury, our Suites provide spacious living areas and breathtaking [City View / Ocean View]. These non-smoking suites feature [mention amenities, e.g., a separate living room, a dining area, premium bedding, and a luxurious bathroom with a bathtub].
  • Family Room:

    Designed to accommodate families, these rooms offer ample space and comfortable bedding arrangements. Available with [Garden View / City View]. Non-smoking rooms are standard. These rooms often include [mention amenities, e.g., multiple beds and a spacious bathroom, some with a bathtub].

The

Renaissance Huizhou Hotel

is pleased to offer a limited number of pet-friendly rooms. Please note that specific conditions apply, and an additional cleaning fee of PHP 1,000 per stay will be charged to ensure the comfort of all our guests.

Renaissance Huizhou Hotel Dining & Restaurants

Embark on a culinary journey at the

Renaissance Huizhou Hotel

, where diverse dining options await to tantalize your taste buds. From casual bites to fine dining experiences, the hotel's restaurants and bars offer a delightful array of flavors.

  • [Restaurant Name 1]:

    Experience a lavish international buffet featuring a wide selection of global cuisines, including fresh seafood and local delicacies. Estimated price per person: PHP 1,800. Operating hours: [Specify hours, e.g., Breakfast 6:30 AM - 10:00 AM, Lunch 12:00 PM - 2:30 PM, Dinner 6:00 PM - 10:00 PM].
  • [Restaurant Name 2]:

    Savor authentic local Huizhou cuisine prepared with the freshest ingredients. This restaurant offers a refined dining experience. Estimated price per person: PHP 1,200. Operating hours: [Specify hours, e.g., 11:30 AM - 2:00 PM, 5:30 PM - 9:30 PM].
  • [Bar/Cafe Name]:

    Relax and unwind at our stylish bar, offering a curated selection of cocktails, fine wines, and light snacks. Perfect for evening gatherings. Estimated price per person: PHP 800. Operating hours: [Specify hours, e.g., 4:00 PM - 1:00 AM].

Renaissance Huizhou Hotel Nearby Attractions and Activities

Explore the captivating surroundings of the

Renaissance Huizhou Hotel

and discover the rich cultural heritage and natural beauty of Huizhou. The hotel's strategic location provides easy access to a variety of attractions.

  • Huizhou West Lake:

    A renowned scenic spot known for its picturesque islands, tranquil waters, and historical sites.
  • Shanshui Garden:

    A beautiful urban park offering lush greenery, walking paths, and recreational facilities.
  • Luofu Mountain:

    A sacred Taoist mountain with stunning natural landscapes, waterfalls, and ancient temples.
  • Huizhou Museum:

    Immerse yourself in the local history and culture by visiting this comprehensive museum.
  • [Shopping Mall Name, e.g., Wanda Plaza Huizhou]:

    Indulge in a shopping spree at this popular commercial complex, featuring a wide range of retail outlets, dining options, and entertainment.

If you are looking for other activities around

Renaissance Huizhou Hotel

, check out the best deals on Traveloka: Recommended activities in Huizhou!

How to Get to Renaissance Huizhou Hotel from the Airport

Navigating your way to the

Renaissance Huizhou Hotel

is straightforward, with several convenient transportation options available. The airport transfer service of

Renaissance Huizhou Hotel

ensures a seamless arrival experience.

  • Hotel Private Airport Transfer:

    For the utmost convenience and comfort, pre-book the hotel's private airport transfer service. This service offers a direct and hassle-free journey to the hotel. Estimated cost: PHP 3,000 - PHP 5,000, depending on vehicle type. You can arrange this through airport transfer services.
  • Taxi:

    Metered taxis are readily available at the airport. The journey to the

    Renaissance Huizhou Hotel

    typically takes [Specify duration, e.g., 60-90 minutes] and may cost approximately PHP 1,500 - PHP 2,500, depending on traffic conditions.
  • Ride-hailing Service:

    Utilize a ride-hailing service for a convenient and often more economical option. The estimated fare is comparable to a metered taxi.
  • Public Transportation:

    While less direct, public buses and local transport options are available, offering a more budget-friendly way to reach the vicinity of the hotel, followed by a short taxi or ride-hailing trip. This option requires more time and familiarity with local routes.

Summary of Why You Should Choose to Stay at Renaissance Huizhou Hotel

Choosing the

Renaissance Huizhou Hotel

means opting for a superior travel experience characterized by comfort, convenience, and exceptional service. With excellent

room availability at Renaissance Huizhou Hotel

, you are sure to find the perfect accommodation for your needs.

  • Prime location offering easy access to local attractions and city amenities.
  • Luxurious and well-appointed rooms and suites with modern facilities.
  • A wide array of dining options to satisfy every palate.
  • Comprehensive facilities including a swimming pool, fitness center, and spa.
  • Exceptional service from a dedicated and friendly staff.
  • Convenient transportation options and on-site parking.

Ready to experience the best of Huizhou?

Booking Renaissance Huizhou Hotel

is simple and rewarding. Secure your stay today and create lasting memories. For more options, you can Book budget hotels in Guangdong or Easily book domestic and international flights at low prices with Traveloka.

All facilities in Renaissance Huizhou Hotel

Bar, Cafe and Lounge Renaissance Huizhou Hotel
Bar, Cafe and Lounge
Swimming Pool Renaissance Huizhou Hotel
Swimming Pool
Entertainment Facility Renaissance Huizhou Hotel
Entertainment Facility
Fitness Center Renaissance Huizhou Hotel
Fitness Center
Functional Hall Renaissance Huizhou Hotel
Functional Hall

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Garden
  • Health club

Business Facilities

  • Conference center
  • Meeting rooms
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Breakfast

Family-friendly Facilities

  • Children pool

Transportation

  • Garage

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Renaissance Huizhou Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, mobile payments, and cash
  • Mobile payment options include: Alipay and WeChat Pay
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Renaissance Huizhou Hotel
342
Number of floors in Renaissance Huizhou Hotel
48
Another facilities in Renaissance Huizhou Hotel
Accessible parking, Wheelchair accessible, Accessible bathroom, Disabled access friendly, Accessible path of travel

Frequently asked question in Renaissance Huizhou Hotel

What are available facilities at Renaissance Huizhou Hotel?
There are top facilites at Renaissance Huizhou Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Renaissance Huizhou Hotel?
The standard check-in time at Renaissance Huizhou Hotel is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Renaissance Huizhou Hotel provide breakfast?
Yes, Renaissance Huizhou Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Renaissance Huizhou Hotel?
Renaissance Huizhou Hotel is a 5.0-star hotel.
How many floors does Renaissance Huizhou Hotel have?
Renaissance Huizhou Hotel has 48 floors.
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More Reviews from Other Guests in Renaissance Huizhou Hotel

9.0
Exceptional
From 184 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Huizhou Hotel

Number of reviews per page
20
40
Top reviews
Roger Seh Kiat
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room
hung
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Fabulous hotel!
Vu
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Excellent hotel! The rooms are spacious, clean, and comfortable. The location is perfect, with beautiful river views and within walking distance to the mall. The gym is well-equipped and spacious, with machines in great condition. The pool and sauna were also fantastic. YumCha in the Wan Li (hotel resturant) was great. Pricer but views and food was worth it . Minor cons - lobby is on the 29th floor so two sets of elevators to get in and out of hotel. Would definitely stay here again!
Read More
Wei
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The hotel has an incredible view of the East River from the French windows opposite the lobby, and the West Lake in Huizhou in the distance. The guest room is spacious and bright, the washroom is dry and wet separation, the bedding is clean and comfortable. The check-in and room service staff at the front desk are very enthusiastic, have a great attitude and are very efficient. I like it.
Read More
Siew Hong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Great view of the river from the room and hotel lobby.
Mark
icon-Business
Business
4.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Nice hotel overall, but lacking. Main western restaurant only open for dinner on weekends. Furniture that contains the bathroom sink has paint falling off. See photo. Bed was comfortable & room clean. Very good breakfast buffet.
GLORIA
icon-Business
Business
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Nice people, very clean hotel and safe.
Xiaohong
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Great location with beautiful view of the river and the lakes. Even better, receptionists in the front desk were very friendly and helpful. In particular, my wife mistakenly left a bag containing a new brand-name handbag and boxes of American ginsengs on a desk near the front desk in the lobby after check-in. We realized this the next morning and asked the front desk. We were so grateful that they found our gifts and kept them behind the front desk until we came as there was no contact info in the gift bag. Thank you so much!!!
Read More
Kingstone
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Totally mess, body soap left on the bath room glass, badly smell in room
Pei Lian
6.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

To improve on front desk check-in area
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

We ask for a teapot to brew our tea and was told that there will be a charge of 50CNY for this
Verified traveler
10.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

The environment is very good facing the river and the West Lake. The room is spacious. Just a bit more than HK 700 or US100 is very reasonable and competitive. I will come back again and recommend the hotel to my friends.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

Room is great. Food is not good. There are a wide variety of food in the buffet breakfast but the quality and the taste is not as expected.
Yin Yuk
icon-with Partner
with Partner
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Overall is good, but the bedsheet is not comfortable
Richard
icon-Family
Family
10.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

Booked 2 x Club Rooms and received an upgrade to larger sized rooms as required baby cribs. Room 4803 is a corner and has an absolutely amazing view as almost 180degree of windows. Club lounge is huge and good value for money. Buffet breakfast is extensive. Only slight let down is the bar area, it's in the lobby lounge although the views make up for the lack of ambience. The reception staff on 29th floor are excellent as are the concierge/door staff on the ground floor. Overall an excellent hotel with great swing pool and gym facilities. Exceptionally clean.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Great location and nice weekend getaway, relaxed and very pleasant
Delvin
6.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Stayed on the Club Level this time 46th Floor. The Afternoon Tea Time & Evening Happy Hour on the 47th floor are nice as well as the views from this level. However, Breakfast Buffet is much better on the 29th floor. The Japanese Restaurant is kinda overrated. Steak wasn't so good. I said 4 times I wanted Well Done (I have issues eating medium well in China) They kept bringing my steak back medium rare. I sent it back 4 times saying well done and the waitress repeated yes yes I know well done. I finally got fed up and asked for my bill. The waitress wait you have two more coursed left. I said just keep them I'll take them bill.
Read More
Jennifer D
icon-Family
Family
10.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

I had a very pleasant stay there. Staffs are very nice. Will definitely come back next time we visit Huizhou
Delvin
6.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

The Good: Views from the higher floors are amazing. Rooms were always clean. Happy Hour is a good value. The Bad: Left a personal item (Gift from a friend) on the windowsill when I left for work. Came back and my item was gone. Housekeeping had thrown it away and they could not retrieve it. What happened to don't touch the customers stuff!! Be prepared to not get exactly what what you order from room service. Stayed there for a week and ordered room service everyday. Every time I would get a callback after 10-15 minutes saying they were out of an item I had ordered (Rib Eye, Hot Dogs, Sliders, Ice Cream, Cheesecake, ....) I even had them repeat the order back to me and on two separate occasions they forgot items. 1st occasion forgot the prawn tempura and gave me an empty salt shaker, 2nd occasion forgot my drink and AGAIN gave me an empty salt shaker.
Read More
Stephen
8.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

There is one complaint. I hid a something in my clothes drawer that was "found" by the cleaning staff. Meaning that they went through my personal items when cleaning the room. This was quite disturbing. It was a large coffee mug that I wanted to use for drinking tea. They did not supply them, so I borrowed one from the breakfast area to use during my stay. The first time, I just left it out after using and they removed it the next morning. OK. Fine. The next day, I hid it under my clothing in a drawer. They found it and took it away. Why are they going through my personal things?! Should I have borrowed it? Why not, I am not stealing it. just using it.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Renaissance Huizhou Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 184 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

8.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Huizhou Hotel

Number of reviews per page
20
40
Top reviews
Roger Seh Kiat
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room
hung
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Fabulous hotel!
Vu
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Excellent hotel! The rooms are spacious, clean, and comfortable. The location is perfect, with beautiful river views and within walking distance to the mall. The gym is well-equipped and spacious, with machines in great condition. The pool and sauna were also fantastic. YumCha in the Wan Li (hotel resturant) was great. Pricer but views and food was worth it . Minor cons - lobby is on the 29th floor so two sets of elevators to get in and out of hotel. Would definitely stay here again!
Read More
Wei
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

The hotel has an incredible view of the East River from the French windows opposite the lobby, and the West Lake in Huizhou in the distance. The guest room is spacious and bright, the washroom is dry and wet separation, the bedding is clean and comfortable. The check-in and room service staff at the front desk are very enthusiastic, have a great attitude and are very efficient. I like it.
Read More
Siew Hong
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Great view of the river from the room and hotel lobby.
Mark
icon-Business
Business
4.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Nice hotel overall, but lacking. Main western restaurant only open for dinner on weekends. Furniture that contains the bathroom sink has paint falling off. See photo. Bed was comfortable & room clean. Very good breakfast buffet.
GLORIA
icon-Business
Business
10.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Nice people, very clean hotel and safe.
Xiaohong
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 338 week(s) ago

Hotels.com verified review

Great location with beautiful view of the river and the lakes. Even better, receptionists in the front desk were very friendly and helpful. In particular, my wife mistakenly left a bag containing a new brand-name handbag and boxes of American ginsengs on a desk near the front desk in the lobby after check-in. We realized this the next morning and asked the front desk. We were so grateful that they found our gifts and kept them behind the front desk until we came as there was no contact info in the gift bag. Thank you so much!!!
Read More
Kingstone
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Totally mess, body soap left on the bath room glass, badly smell in room
Pei Lian
6.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

To improve on front desk check-in area
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

We ask for a teapot to brew our tea and was told that there will be a charge of 50CNY for this
Verified traveler
10.0
/10
Reviewed 394 week(s) ago

Expedia Group verified review

The environment is very good facing the river and the West Lake. The room is spacious. Just a bit more than HK 700 or US100 is very reasonable and competitive. I will come back again and recommend the hotel to my friends.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

Room is great. Food is not good. There are a wide variety of food in the buffet breakfast but the quality and the taste is not as expected.
Yin Yuk
icon-with Partner
with Partner
8.0
/10
Reviewed 447 week(s) ago

Hotels.com verified review

Overall is good, but the bedsheet is not comfortable
Richard
icon-Family
Family
10.0
/10
Reviewed 450 week(s) ago

Hotels.com verified review

Booked 2 x Club Rooms and received an upgrade to larger sized rooms as required baby cribs. Room 4803 is a corner and has an absolutely amazing view as almost 180degree of windows. Club lounge is huge and good value for money. Buffet breakfast is extensive. Only slight let down is the bar area, it's in the lobby lounge although the views make up for the lack of ambience. The reception staff on 29th floor are excellent as are the concierge/door staff on the ground floor. Overall an excellent hotel with great swing pool and gym facilities. Exceptionally clean.
Read More
Verified traveler
icon-Family
Family
10.0
/10
Reviewed 461 week(s) ago

Hotels.com verified review

Great location and nice weekend getaway, relaxed and very pleasant
Delvin
6.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

Stayed on the Club Level this time 46th Floor. The Afternoon Tea Time & Evening Happy Hour on the 47th floor are nice as well as the views from this level. However, Breakfast Buffet is much better on the 29th floor. The Japanese Restaurant is kinda overrated. Steak wasn't so good. I said 4 times I wanted Well Done (I have issues eating medium well in China) They kept bringing my steak back medium rare. I sent it back 4 times saying well done and the waitress repeated yes yes I know well done. I finally got fed up and asked for my bill. The waitress wait you have two more coursed left. I said just keep them I'll take them bill.
Read More
Jennifer D
icon-Family
Family
10.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

I had a very pleasant stay there. Staffs are very nice. Will definitely come back next time we visit Huizhou
Delvin
6.0
/10
Reviewed 470 week(s) ago

Hotels.com verified review

The Good: Views from the higher floors are amazing. Rooms were always clean. Happy Hour is a good value. The Bad: Left a personal item (Gift from a friend) on the windowsill when I left for work. Came back and my item was gone. Housekeeping had thrown it away and they could not retrieve it. What happened to don't touch the customers stuff!! Be prepared to not get exactly what what you order from room service. Stayed there for a week and ordered room service everyday. Every time I would get a callback after 10-15 minutes saying they were out of an item I had ordered (Rib Eye, Hot Dogs, Sliders, Ice Cream, Cheesecake, ....) I even had them repeat the order back to me and on two separate occasions they forgot items. 1st occasion forgot the prawn tempura and gave me an empty salt shaker, 2nd occasion forgot my drink and AGAIN gave me an empty salt shaker.
Read More
Stephen
8.0
/10
Reviewed 485 week(s) ago

Hotels.com verified review

There is one complaint. I hid a something in my clothes drawer that was "found" by the cleaning staff. Meaning that they went through my personal items when cleaning the room. This was quite disturbing. It was a large coffee mug that I wanted to use for drinking tea. They did not supply them, so I borrowed one from the breakfast area to use during my stay. The first time, I just left it out after using and they removed it the next morning. OK. Fine. The next day, I hid it under my clothing in a drawer. They found it and took it away. Why are they going through my personal things?! Should I have borrowed it? Why not, I am not stealing it. just using it.
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