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Renaissance Shenzhen Bay Hotel
Hotels
9.0
/10
Exceptional
37 reviews
What Guests Say About Their Stay
Kwok Chung Jim
10.0
/ 10
The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well.
However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
Hide
10.0
/ 10
職員佈置很用心，很大，空間感很好，浴室景色優美，如果單向玻璃會更好，浴缸可以雙人浸浴，設備方便，電話致電服務員很快很好處理需求，二張雙人床偏細，沒有咖啡機，梳化既攬枕有一點污跡，不過沒有用所以無關係，泳池很好親子一流，健身房都很好用，還有打拳用品值得推薦很讚！
See translation
Wei
10.0
/ 10
I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful.
I do not have anything about unlike.
In the Area
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No. 18, Keji South Road, Nanshan District, Nanshan Qu, Shenzhen, Guangdong, China, 518507
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Renaissance Shenzhen Bay Hotel
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What's around Renaissance Shenzhen Bay Hotel
No. 18, Keji South Road, Nanshan District, Nanshan Qu, Shenzhen, Guangdong, China, 518507
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Discover More About Renaissance Shenzhen Bay Hotel
Location
Staying at Renaissance Shenzhen Bay Hotel is a good choice when you are visiting Nanshan Qu.
About Renaissance Shenzhen Bay Hotel
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Renaissance Shenzhen Bay Hotel exclusively for you.
Renaissance Shenzhen Bay Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Renaissance Shenzhen Bay Hotel.
All facilities in Renaissance Shenzhen Bay Hotel
Others
Hotel Services
- Laundry service
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Business Facilities
- Meeting facilities
- Conference room
- Conference rooms
Things to Do
- Romantic proposal packages
- Indoor pool
Food and Drinks
- Bar
- Breakfast
General
- Banquet
- Parking
Connectivity
- Free WiFi
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Renaissance Shenzhen Bay Hotel
Important Note
- Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Alipay
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Renaissance Shenzhen Bay Hotel | 283 |
Number of floors in Renaissance Shenzhen Bay Hotel | 11 |
Another facilities in Renaissance Shenzhen Bay Hotel | Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff |
Frequently asked question in Renaissance Shenzhen Bay Hotel
What are available facilities at Renaissance Shenzhen Bay Hotel?
There are top facilites at Renaissance Shenzhen Bay Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Renaissance Shenzhen Bay Hotel?
The standard check-in time at Renaissance Shenzhen Bay Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Renaissance Shenzhen Bay Hotel provide breakfast?
Yes, Renaissance Shenzhen Bay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Renaissance Shenzhen Bay Hotel?
Renaissance Shenzhen Bay Hotel is a 4.5-star hotel.
How many floors does Renaissance Shenzhen Bay Hotel have?
Renaissance Shenzhen Bay Hotel has 11 floors.
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More Reviews from Other Guests in Renaissance Shenzhen Bay Hotel
Overall Ratings & Reviews Renaissance Shenzhen Bay Hotel
Traveloka (1)
Other sources (36)
9.0
Exceptional
From 36 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Renaissance Shenzhen Bay Hotel
Number of reviews per page
20
40
Top reviews
Ian
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The walls are like paper thin so one could hear conversations along the corridors. There was also some construction which for some reason they had to start at 10 am every morning. The pillows were also too soft for proper neck support. That said, the only redeeming feature was the view. But no amount of view can make up for proper rest.
Read More
Kwok Chung Jim
Leisure with Children
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well.
However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
XIONG
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Good
Ken
Business
8.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Stay was good room was clean but toilet not well maintained for such a new hotel
Location is great with train station just below. Often crowded
Wei
Leisure Family
10.0
/10
Reviewed 164 week(s) ago
Expedia Group verified review
I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful.
I do not have anything about unlike.
Kwok Tak Kelvin
Friends and Family
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room.
The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan!
The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active.
Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.
Read More
YUJU
Business
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
早餐有三文魚班奶迪克蛋 很好吃
又有灣景房 很值得
Tomoyuki
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great
Danny
Business
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement.
A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting.
The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion.
I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Read More
Harvey
with Children
2.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
房間整潔而且裝修不錯， 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲， 亦聽到隔離房開水喉聲其他聲， 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受， 簡單難以置信
Hide
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
職員佈置很用心，很大，空間感很好，浴室景色優美，如果單向玻璃會更好，浴缸可以雙人浸浴，設備方便，電話致電服務員很快很好處理需求，二張雙人床偏細，沒有咖啡機，梳化既攬枕有一點污跡，不過沒有用所以無關係，泳池很好親子一流，健身房都很好用，還有打拳用品值得推薦很讚！
Shu Wang
Friends and Family
6.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
冷氣唔係好得！
網上圖片與實際不符！
Chui Shan
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
超愛，個高空浴室，房間空間超大～
SUNGJIN
Business
10.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
The view from the room was really nice and the hotel food was really good too.
You’ve read all the top reviews.
Number of reviews per page
20
40
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Overall Ratings & Reviews Renaissance Shenzhen Bay Hotel
Traveloka (1)
Other sources (36)
9.0
Exceptional
From 36 reviews
Cleanliness
9.2
Room Comfort
9.2
Service and Facilites
9.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Renaissance Shenzhen Bay Hotel
Number of reviews per page
20
40
Top reviews
Ian
Friends and Family
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
The walls are like paper thin so one could hear conversations along the corridors. There was also some construction which for some reason they had to start at 10 am every morning. The pillows were also too soft for proper neck support. That said, the only redeeming feature was the view. But no amount of view can make up for proper rest.
Read More
Kwok Chung Jim
Leisure with Children
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well.
However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
XIONG
10.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
Good
Ken
Business
8.0
/10
Reviewed 80 week(s) ago
Hotels.com verified review
Stay was good room was clean but toilet not well maintained for such a new hotel
Location is great with train station just below. Often crowded
Wei
Leisure Family
10.0
/10
Reviewed 164 week(s) ago
Expedia Group verified review
I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful.
I do not have anything about unlike.
Kwok Tak Kelvin
Friends and Family
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room.
The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan!
The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active.
Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.
Read More
YUJU
Business
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
早餐有三文魚班奶迪克蛋 很好吃
又有灣景房 很值得
Tomoyuki
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great
Danny
Business
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement.
A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting.
The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion.
I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Read More
Harvey
with Children
2.0
/10
Reviewed 64 week(s) ago
Expedia Group verified review
房間整潔而且裝修不錯， 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲， 亦聽到隔離房開水喉聲其他聲， 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受， 簡單難以置信
Hide
Friends and Family
10.0
/10
Reviewed 66 week(s) ago
Hotels.com verified review
職員佈置很用心，很大，空間感很好，浴室景色優美，如果單向玻璃會更好，浴缸可以雙人浸浴，設備方便，電話致電服務員很快很好處理需求，二張雙人床偏細，沒有咖啡機，梳化既攬枕有一點污跡，不過沒有用所以無關係，泳池很好親子一流，健身房都很好用，還有打拳用品值得推薦很讚！
Shu Wang
Friends and Family
6.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
冷氣唔係好得！
網上圖片與實際不符！
Chui Shan
10.0
/10
Reviewed 78 week(s) ago
Hotels.com verified review
超愛，個高空浴室，房間空間超大～
SUNGJIN
Business
10.0
/10
Reviewed 126 week(s) ago
Hotels.com verified review
The view from the room was really nice and the hotel food was really good too.
You’ve read all the top reviews.
Number of reviews per page
20
40