Riviera Hotel Ningbo

Shower area leaks into the bathroom, creating deterioration in the wall. Overall, still the best hotel and good value in Luotuo area. Convenient to several restaurants and shoppping. Not a dig on the hotel, but rather the area-no taxis. You must have DiDi or some other ride service app.

For business trip, it was good experience. Everyone whose working for hotel is so nice n kind. And size of room is pretty roomy to work. I can work with my laptop easily without noise. And right next to hotel was shopping center. I could shop some @ cheap price.

Once upon a time... when first opened... this was probably a really nice hotel. The rooms are not clean. Bathroom counter surfaces were not wiped down. Bathroom floor was not cleaned... traces of hair, and thread/ particles. Carpet looked dirty, and as though they did not do a very good job or vacuuming... debris under the bed, on main walked areas, and along walls. The staff spoke VERY LITTLE English. They were friendly, and tried to be of help. The dining room staff was the best part of the experience, as they were friendly, and tried to speak English. Upon checking in I had to let them charge my credit card (they assured me that upon check out I would receive a credit back in 2-3 days) for the amount of about $100 US for incidentals. It has been about a week, and I haven't received credit. Overall, it was/ is a DISAPPOINTING experience. My expectations were heightened by the comments, and I spent the extra $25 to stay here instead of another hotel that had not received reviews stating that their staff were conversant in English, and not as high a rating for their restaurant's food. Will stay somewhere else next time, and definitely would not recommend this hotel.

英語が通じないスタッフが多い。 設備が老朽化？（まだできて5年くらいのはずだが）が目立つ。 中国の建物は老朽化が速いので、もうそろそろ新しいホテルを探したほうがいいのかな・・

It was very convenient because the amenities are complete.