Shangri-La Shenyang

Great for staying

Clean Luxury and Friendly.

Booked for my family and they were very happy and satisfied, the food service and facilities were great as per them

Excellent food, clean and comfortable.

This was my second stay at Shangri La in Shenyang and It won’t be my last. Plan to stay here in future as well. Excellent service, beautiful property in the city centre. Lounge access is the best. Staff was extremely friendly.

Not many in the hotel, quiet area

The hotel was very clean and the staff were friendly and eager to help you in any way they could.

It was pretty nice experience overall. Good location and decent & clean facility, the room was big and had a view. The morning buffet was a bit down part but overall good.

Great hotel, Great staff, clean and comfortable with an amazing lounge on the 30th Floor!

Nice hotel, good set up and amenities. Concierge staff were very helpful.

Most staff in Shangrila were helpful and courteous but a couple exude warm and welcoming attitude. Overall it was a comfortable stay with no hicups.

Bad coordination by the staffs. I was asked to upgrade to club status with full access to lounge and breakfast even though they do not have the executive club room. I accepted knowing the fact I will still be staying in a normal room. Every morning when I walked into the cafe for breakfast, they asked for my room number, and each time, they said I am not entitled to breakfast. This happened every morning during my stay. Treatment towards my relatives staying at the club room was also very bad at the club lounge. They showed the unwillingness to serve. Very bad for Shangrila standard. They do need serious hospitality training.

Big name hotel with all amenities available for the customer. Food options were rather limited probably they could have added more options. Overall it is nice hotel in a industrial city like Shenyang.

Very friendly and helpful staff. Robin at the front desk stood out!

This hotel is definitely up to the standards of the best! Clean, comfortable and most of the staff speak excellent English.

Lobby bar is a nice place to unwind after a long day listening to live music.

After staying at two and three star hotels during my travels through northeast China, the Shangri-la was a two-night paradise. I stayed in a club room and was treated in an outstanding manner by all the staff I came in contact with, including the front desk, concierge, and Horizon Club. Couldn't ask for more. Highly recommend this hotel to anyone who travels to Shenyang.

Th best hotel in Shenyang probably.

Enjoyed the view from the room - you can see the city pretty well. Hotel is easy to find even in the night. However, no doorman is grating us or giving directions to where to park. We got useful information about local tourist events and travel tips.

We went during Chinese New Year. The checkin went great and the concierge was really helpful. However, we went to use the swimming pool in the night and the service in the lady's were nothing like a 4.5 star hotel. We asked where the shampoo and soap were and the staff pour some liquid in a disposable droning cup to us... Also force us out 10 mins before it is closed saying she had to catch a bus... We also wanted to use the bathroom in 2nd floor when wondering around and it seems it was closed with no sign. The hotel room was not spacious but big enough to move around in. It is in the center of the city. A couple of big shopping malls nearby.