How many rooms are available at Shangri-La Suzhou?

Shangri-La Suzhou has 390 rooms in total.

Does Shangri-La Suzhou provide parking?

Yes, Shangri-La Suzhou provides parking. Please confirm details directly with the hotel.

Does Shangri-La Suzhou provide early check-in?

Yes, early check-in is available at Shangri-La Suzhou, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Shangri-La Suzhou?

Shangri-La Suzhou is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

PHP | EN

Support

Search Hotels

Shangri-La Suzhou

Name: Shangri-La Suzhou
Address: 168 Ta Yuan Road Suzhou New District Jiangsu Province, Huqiu, Suzhou, Jiangsu, China, 215011, 168 Ta Yuan Road Suzhou New District Jiangsu Province, Jiangsu, 215011, China
Rating: 9.2

Hotels

Finding rooms for you...

9.2

/10

Exceptional

205 reviews

What Guests Say About Their Stay

Danielle

10.0

/ 10

As my first time overseas and to a country that doesn’t speak English, the staff were exceptional and extremely helpful and knowledgeable and most could speak a little bit of English. No problem was an issue for them and they went above and beyond to make sure my stay was amazing. They even showed me how to use the app needed to pay and order a didi. Breakfast was amazing with a lot choices for everyone’s taste. Would definitely recommend for anyone travelling to Suzhou

John

10.0

/ 10

In our experience, everything about this hotel was excellent. Every staff member we interacted with provided great service, usually go over and above what we expected.

Aijun

10.0

/ 10

Very well maintained, friendly staff and good location for restaurants and malls and museum.

In the Area

See Map

168 Ta Yuan Road Suzhou New District Jiangsu Province, Huqiu, Suzhou, Jiangsu, China, 215011

Main Facilities

Restaurant

24-Hour Front Desk

Parking

note: hotel was previously named Shangri-La Suzhou Shangri La Suzhou is located in area / city Huqiu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Shangri-La Suzhou

168 Ta Yuan Road Suzhou New District Jiangsu Province, Huqiu, Suzhou, Jiangsu, China, 215011

Discover More Places

Discover More About Shangri-La Suzhou

note: hotel was previously named Shangri-La Suzhou

Location
Shangri La Suzhou is located in area / city Huqiu.

About Shangri La Suzhou

From business event to corporate gathering, Shangri La Suzhou provides complete services and facilities that you and your colleagues need.

Shangri La Suzhou is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have fun with various entertaining facilities for you and the whole family at Shangri La Suzhou, a wonderful accommodation for your family holiday.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Shangri La Suzhou exclusively for you.

Shangri La Suzhou is a hotel with great comfort and excellent service according to most hotel's guests.

Shangri La Suzhou is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Shangri-La Suzhou

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Public Facilities

Parking
Room service
Coffee shop
Safety deposit box
Restaurant
24-hour room service

Hotel Services

Concierge
Money changer
Medical service
Early Check-in
24-hour security
24-hour Receptionist

Food and Drinks

Buffet breakfast
Continental breakfast
Nightclub

Nearby Facilities

ATM/Banking
Hair salon
Gift shop

Transportation

Car rental
Valet parking

Things to Do

Health club
Massage

General

Accessibilty

Wheelchair accessible

Sports and Recreations

Game room

Accommodation Policy & General Information in Shangri-La Suzhou

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only

Check-in/Check-out Time

Check-in:

14:00 - 14:00

Check-out:

12:00 - 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time	From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Suzhou	390
Number of floors in Shangri-La Suzhou	51
Another facilities in Shangri-La Suzhou	Room service, Coffee shop, Safety deposit box, 24-hour room service, Concierge

Frequently asked question in Shangri-La Suzhou

What are available facilities at Shangri-La Suzhou?

There are top facilites at Shangri-La Suzhou such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)

What is normal check-in & check-out time at Shangri-La Suzhou?

The standard check-in time at Shangri-La Suzhou is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00

Does Shangri-La Suzhou provide breakfast?

Yes, Shangri-La Suzhou provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Shangri-La Suzhou?

Shangri-La Suzhou is a 0.0-star hotel.

How many floors does Shangri-La Suzhou have?

Shangri-La Suzhou has 51 floors.

See All

More Reviews from Other Guests in Shangri-La Suzhou

Overall Ratings & Reviews Shangri La Suzhou

Traveloka (2)

Other sources (203)

9.2

Exceptional

From 203 reviews

Cleanliness

9.2

Room Comfort

9.2

Location

8.4

Service and Facilites

9.2

Sort by

Most Relevant

Preferences

See All

Traveler Reviews Shangri La Suzhou

Number of reviews per page

Top reviews

Danielle

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Fernando

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

All was good and clean

Haohui

4.0

/10

Reviewed 15 week(s) ago

Hotel is getting a bit old, aircon needs to be set to 16 deg to cool a little. Good location though.

Melanie

10.0

/10

Reviewed 101 week(s) ago

Expedia Group verified review

Negative: though not the hotel’s fault but something to keep in mind. Some of the hotel guests can be a bit rude and self centered. I was next inline for check in but a hotel guest just walk right up to the counter from the side as I was about to take my turn. I also noticed some hotel guests can be very loud. I have stayed at this hotel twice to date and it happened twice. Positive: the manager at the hotel did a nice job of handling my situation when I was checking in. She was professional and friendly and even offered for her staff to help me with my bags. The hotel is across the ST from a nice mall, in a good location, clean and the guest rooms are spacious. I had a chance to meet the housekeeper. His name is Mr. Zhai, Peng, a young fellow and friendly. He did a nice job on the housekeeping.

Sinisa

Business

4.0

/10

Reviewed 118 week(s) ago

Expedia Group verified review

Staff at this 5 star hotel is terrible. They don't know any language except Chinese. It is unbelievable that 5 star hotel doesn't have English speaking staff. Not at the reception, not at breakfast restaurant not anywhere. At checkout I wanted to pay for my laundry service where after 20 minutes of "just a moment sir", after each of my question "what are you doing", I discovered that they didn't understand what I want but they was trying to locate my shirts which was delivered to my room a day before!!?? While I was waiting on the reception, their air-condition was broken and everyone at hotel lobby was sweating since huge humidity. They do not understand a simple word which is not in Chinese. Not to mention room "smoking smell" and burn marks on carpet on a "non smoking" floor, where they offer to me that staff come and open a window and allow fresh air to "clean" the smell. Not a 5 star service, and not for sure 5 star hotel. I stayed many times at other Shangri-La hotels and this Suzhou one is not even close to Shangri-La quality and service. Should avoid for your stay at Shangri-La Suzhou!

xiaoyong

Friends and Family Family

8.0

/10

Reviewed 125 week(s) ago

Hotels.com verified review

Good hotel and location is very good. The hotel is near CBD and closed a fashion shopping mall. The closed restaurant is very well and choice is vast.

XIN

Business Family

8.0

/10

Reviewed 127 week(s) ago

Short visit to Souzou from Shanghai while there. Very easy by fast train & worth a visit. Hotel excellent all round.

Troy

10.0

/10

Reviewed 380 week(s) ago

Hotels.com verified review

A wonderful experience from the beginning. They always make your stay worthwhile

June

Leisure with Friends

8.0

/10

Reviewed 382 week(s) ago

Expedia Group verified review

The only complaint I have is that we were "led" to use a fixed rate "taxi" that parked outside the hotel lobby, which charged us more than otherwise (say a regular taxi or a taxi via an APP). I don't think such act should be linked to such a brand name hotel!

anthony

10.0

/10

Reviewed 394 week(s) ago

Hotels.com verified review

First stay here.. staff was fantastic... room large and clean. Located in a good area in a city that never stops growing.

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.