Somerset Grand Central Dalian

Friendly staff , extremely quick and efficient , rooms are clean , bright , absolutely love their sofa and mattress . Slept well

Love Somerset and if I go to Dalian again will choose this place again. Minor issues that I would like the management to fix and that's to replace all pots and pans, some have gross build up that cannot be cleaned.

A proper sized single apartment with washing machine and kitchen. Great for my work travel, and only comment is a lack of a work table. The dining table was just as suitable but electrical supply needed a longer wires. Wished the pool was longer for my lap swims.

We stayed here 3 nights and our only complaint is the apartment we ordered was supposed to sleep 6 and have 3 queen beds. Unfortunately the apt came with 1-king, 2 twin beds and a day bed. There were 4 in our party and not comfortable enough bed wise. We moved one of the twin beds into the 3rd bedroom for my sister to stay and my father using the other twin bed. What adult wants to sleep in a twin bed? The management company should change the description of the accommodations online so people aren't let down during their stay. They stated to us that they didn't have an apartment with 3 queen beds and could do nothing to help us. 3 stars

If you wanted to live close to nice restaurants in Dalian, this hotel is a good choice for your stay. It is near quite a few great Japanese and Korean restaurants. Other from that, it is a overpriced one.

I was attracted by the brand of Somerset; however this hotel is not worth the money. The room was smelly, and the breakfast was quite disappointing, with vey little choice and low food quality.

My go-to place when I visit Kaifaqu area in Dalian. Improvements needed: 1. hot water supply can be low, especially if you want a bath in the tub 2. wifi is bit slow, although I do appreciate that their wifi automatically connects to a foreign vpn that allows you to visit normally blocked foreign websites 3. bath towels are getting really old, and have become almost stripped/shredded Now the positives: 1. really spacious rooms 2. full kitchen in the room 3. bose stereos in the room 4. room is quite clean 5. staff speak good English 6. Lawson (conveniece store) at lobby level

Was a great location for an extended business trip. Staff were friendly and professional

Two day business trip to Dalian, for which the Somerset Grand Central came highly recommended by a customer. Everything exceeded expectations from the gigantic well appointed room, to the on-site restaurant and friendly staff. I can’t imagine lodging anywhere else in Dalian...

The team in this hotel was excellent. They demonstrate team work and been most helpful and responsive to the guests needs. The facilities are new and our stay very comfortable. Its not in the city centre which made driving and parking easy. Daily parking rate was 20rmb over night. Breakfast room was spacious and range of food adequate. U can opt to pack your breakfast to eat from the lobby to consume in the room too. We would like to specially mention the night shift staff who were working on 10th Sept, Monday. My 84 year old mom lost her way and wondered in the hotel lobby at 2.30am. The front desk staff checked our check-in record, reassure my mom she is in good hand and 2 security guards escorted her back to our apartment. All done in a very professionally way which impressed us.

1. Check-in documents were already printed at the time of check-in. Fast check-in. 2. Room is spacious and clean. 3. Towels need a change though still usable. Looks somewhat old. 4. Breakfast is not so impressive. 5. Wifi is VPN. 6. Access card will only bring you to your floor. This means other guests living on other floors cannot access your floor easily. Safe.

My partner and I stayed here for an anniversary. It is very clean, central to downtown Kaifaqu, and has comfortable beds. Would stay here again.

Thank you very much for free upgrade for my wife’s family. I stay every time I visit Dalian. They stayed this hotel before visiting to Japan. The upgraded room was 200 square meter with two story. Father-in-law was so exciting to live one night stay very much. We difinitly stay this hotel again

The apartment has lots of big rooms, perfect for families gathering, floor heating systems keeps old and young warm in winter, swimming pool was quiet and clean , staff are very patient with customers, overall experience was great

It was great if you are on business dealing with issues with Dayaowan Port. 20-30min drive compared to City centre 1 hr plus drive.

Professional personnel. Multilingual TV. Everything very good.

Hotel is in the new development zone so not much in the way of shops, bars or restaurants in the surrounding area. Rooms are large and very comfortable but could do with the carpets being given a good clean. Breakfast was good, but the on-site restaurant was useless and the food quality poor, so plan to go out for food. Also reception staff not the most helpful in advising where to go to find what you want. Overall I would stay here again without concern.

Always stay here when in Dalian, great Serviced Apartment with very helpful staff. All are English speaking so that helps alot as well.

Kass frukost men annars väldigt bra rum med allt som kan behövas.

Excellent for a longer stay, but the only issue I had was that people were smoking in their rooms even though it is supposed to be a smoke free Hotel.