What do past guests say about Hotel Ciudad Bonita?

Hotel Ciudad Bonita is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Ciudad Bonita

Name: Hotel Ciudad Bonita
Address: Calle 35 No 22-01, Antonia Santos, Bucaramanga, Santander, Colombia, 680006, Calle 35 No 22-01, Santander, 680006, Colombia
Rating: 8.2

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8.2

/10

Very Good

91 reviews

What Guests Say About Their Stay

Andrew

10.0

/ 10

Everything was great except for the pool police guy. Front deck, bellboys, cleaners and restaurant all wonderful. Pool guy acts a little power hungry. Sat by the pool with just my feet in and henyelled to get out andnhave a shower

Andrew

10.0

/ 10

This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again

Verified traveler

10.0

/ 10

Services was terrible. I when to dinner on the third floor . Only 3 clients and one big table for a bussiness demonstration. To serve me took more than 1/2 hour. One table had a kid about 5 or 6 years playing around with no supervision. Almost hit some ladies on one table . Staff did not do anything to correct situation. Then father started to play with him throwing a bottle of water to each other. Staff again did not do to correct situation. I ask managment next morning and told me she was the daughter of owner of the property.

In the Area

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Calle 35 No 22-01, Antonia Santos, Bucaramanga, Santander, Colombia, 680006

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Hotel Ciudad Bonita is a good choice when you are visiting Bucaramanga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Ciudad Bonita

Calle 35 No 22-01, Antonia Santos, Bucaramanga, Santander, Colombia, 680006

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Discover More About Hotel Ciudad Bonita

General
Near Antonia Santos Park

Location
Located in Bucaramanga, Hotel Ciudad Bonita is in a shopping district, within a 5-minute walk of Antonia Santos Park and Holy Family Cathedral. This hotel is 0.4 mi (0.6 km) from Bucaramanga Chamber of Commerce and 0.4 mi (0.6 km) from Bucaramanga Modern Art Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Antonia Santos Park - 0.2 km / 0.1 mi
Holy Family Cathedral - 0.4 km / 0.2 mi
Bucaramanga Chamber of Commerce - 0.4 km / 0.3 mi
Corfescu Theater - 0.5 km / 0.3 mi
Centro Cultural del Oriente Colombiano - 0.6 km / 0.3 mi
Santander Theatre - 0.6 km / 0.4 mi
Bucaramanga Modern Art Museum - 0.6 km / 0.4 mi
Parque de los Niños - 0.6 km / 0.4 mi
Parque Mejoras Públicas - 0.8 km / 0.5 mi
Canaveral Mall - 0.9 km / 0.6 mi
Custodio Garcia Rovira Cultural House - 1.1 km / 0.7 mi
Casa de Bolivar Museum - 1.1 km / 0.7 mi
Las Palmas Park - 1.2 km / 0.7 mi
Parque Garcia Rovira - 1.2 km / 0.7 mi
Santander Department Government Building - 1.2 km / 0.8 mi

The nearest airports are:
Bucaramanga (BGA-Palonegro Intl.) - 20 km / 12.4 mi
Jose Maria Cordova Intl. Airport (MDE) - 402.5 km / 250.1 mi
Olaya Herrera Airport (EOH) - 390.6 km / 242.7 mi

Facilities
Don't miss out on the many recreational opportunities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Dining
Enjoy seafood at Doña Petrona del Mar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Rooms
Make yourself at home in one of the 65 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Hotel Ciudad Bonita

Fitness Center

Functional Hall

Common Space

Lobby

Accommodation Services

Kids and Pets

Babysitting with surcharge

Things to Do

TV lounge
Outdoor pool
Garden
Steam room

Food and Drinks

Poolside bar
Continental breakfast
Breakfast
Snack bar

Transportation

Valet parking

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Public Facilities

Safety deposit box
Elevator

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Porter
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Business facilities
Computer station

Nearby Facilities

Grocery
Hair salon

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Ciudad Bonita

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 05:00 - to 13:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Ciudad Bonita	65
Another facilities in Hotel Ciudad Bonita	Babysitting with surcharge, TV lounge, Outdoor pool, Garden, Steam room

Frequently asked question in Hotel Ciudad Bonita

What are available facilities at Hotel Ciudad Bonita?

There are top facilites at Hotel Ciudad Bonita such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Ciudad Bonita?

The standard check-in time at Hotel Ciudad Bonita is starting from 15:00 - 05:00 while the latest check-out time is at Before 13:00

Does Hotel Ciudad Bonita provide breakfast?

Yes, Hotel Ciudad Bonita provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Ciudad Bonita?

Hotel Ciudad Bonita is a 4.0-star hotel.

How many rooms are available at Hotel Ciudad Bonita?

Hotel Ciudad Bonita has 65 rooms in total.

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More Reviews from Other Guests in Hotel Ciudad Bonita

Overall Ratings & Reviews Hotel Ciudad Bonita

Other sources (91)

8.2

Very Good

From 91 reviews

Cleanliness

8.4

Room Comfort

8.0

Location

6.8

Service and Facilites

8.4

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Traveler Reviews Hotel Ciudad Bonita

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Top reviews

Andrew

10.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Dario

Leisure with Partner

2.0

/10

Reviewed 43 week(s) ago

Expedia Group verified review

Habitacion muy básica, sin lamparas de noche, cama muy vieja y colchon incómodo con sensación de huecos. Esto luego de pedir cambio de habitación por qué la ropa de cama estaba manchada.

Ricky

Leisure with Partner

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Super safe and clean.

Verified traveler

6.0

/10

Reviewed 119 week(s) ago

Hotels.com verified review

Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem. All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little. There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again

santiago

with Partner

8.0

/10

Reviewed 290 week(s) ago

Hotels.com verified review

The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them

Andrew

Friends and Family with Friends

10.0

/10

Reviewed 356 week(s) ago

Hotels.com verified review

Verified traveler

Friends and Family Family

8.0

/10

Reviewed 371 week(s) ago

Expedia Group verified review

It was reasonably prices and convenient location for my visit.

Juan

Business

4.0

/10

Reviewed 371 week(s) ago

Expedia Group verified review

Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)

Marcus

10.0

/10

Reviewed 389 week(s) ago

Hotels.com verified review

It was great. Wonderful service. Clean rooms.

Verified traveler

Business and Leisure

10.0

/10

Reviewed 397 week(s) ago

Expedia Group verified review

Verified traveler

8.0

/10

Reviewed 402 week(s) ago

Expedia Group verified review

Nice hotel close to everything people very pleasant and the restaurant very good

Verified traveler

Business and Leisure

10.0

/10

Reviewed 412 week(s) ago

Expedia Group verified review

very traditional hotel, with a touch of modern features. very clean, staff offers professional customer service. Thank you all for making my visit to Bucaramanga very pleasent and confortable.

washington

8.0

/10

Reviewed 419 week(s) ago

Expedia Group verified review

nice place great location

SergioEEsteban

10.0

/10

Reviewed 423 week(s) ago

Expedia Group verified review

Very friendly people, breakfast is the best we highly recommended. Great location.

Verified traveler

10.0

/10

Reviewed 441 week(s) ago

Expedia Group verified review

Excellent Hotel, stuff very helpful, breakfast was very good and location just near everything in the City. Great place to stay in Bucaramanga.

Cory

8.0

/10

Reviewed 471 week(s) ago

Expedia Group verified review

During my recent last minute trip to Bucamangara I decided I would go for economy instead of my usual upscale hotel. I was impressed with this hotel as it exceeded its star rating mostly because of the excellent staff and available amenities. You can have a real Colombian experience right here at the this hotel.

Syed

with Partner

2.0

/10

Reviewed 516 week(s) ago

Hotels.com verified review

This property is more like a cheap motel with uncomfortable bed and bad flooring. There are several much better choices within the price range of this hotel. We will never book this hotel again.

Luis

Family

8.0

/10

Reviewed 518 week(s) ago

Hotels.com verified review

Nice place to stay, nearby area not so good but service was great and it was clean.

Verified traveler

4.0

/10

Reviewed 662 week(s) ago

Hotels.com verified review

The best points. Nice pool area Comfy beds Location Bad points Needs proper refurb not just a redecorate Very noisy in rooms Nasty smell in my room Very average breakfast No English speaking staff

Devon

Business

4.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Ao chegar no hotel, não havia água, disseram que estavam consertando a bomba ou coisa parecida. Ficou mais de 1 hora para o conserto. E ninguém me falou nada na recepção, só fui descobrir quando cheguei no quarto para tomar banho e tive essa surpresa. A água do ralo do box do banheiro saia pelo ralo do outro lado, em frete ao vaso sanitário, e causando mau cheiro. Em um outro dia, não tinha água quente, só fria, e isso ficou da noite até a manhã seguinte.

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