Hotel Dann Carlton Belfort Medellin

The room was spacious, clean comfortable and everything we needed for our 5 night stay. It was so convenient to have breakfast included which had a good selection. We loved sitting outside with a glass of wine, swimming in the pool with a great view. We ate dinner in the restaurant a couple of times and the food and service was excellent.

good

Everything was PERFECT!

As always they

Loved the staff. Good breakfast. My wife was not happy about anything and she wanted to move to another location in Medellin which we intended to book in the first place. I booked belford instead of Medellin not knowing the difference. Both hotels are in very close distance. It should be noted somewhere to not confuse locations. I was not the only one who made this mistake. One lady who was checking out heard me talking to the staff about the mistake and she told me that she did the same thing. Regardless the hotel staff was very accommodating and made our stay very pleasant. Thank you

Well situated and staff are extra helpful

Definitely a five star hotel. Floor 4 at least was recently renovated and in great modern condition. Breakfast was good; did not eat dinner or have cocktails on site though. Location was excellent. There was plenty of foot traffic nearby to feel safe walking at night but was far enough away from the clubs to be quiet. We would stay here again.

Good service, the rooms doesn't have a good smell

Nothing

Muy buen hotel

all the staf...they are so welcoming and polite and the service was top notch

Excellent breakfasts buffet!! Staff really friendly

Great location

The Hotel was excellent, clean and beautiful. The staff was very kind.

Old run down hotel, staff is ok, food is good, dirty room, out dated, hair and debris even after housekeeping cleaned. Nothing near by on walking distance. Breakfast have a good selections and some of the servers and culinary staff are very friendly. Staying and worked in several hotels across the states and other countries, so far one of the depressing properties that i ever stayed.

This is a great mid-size hotel for all travelers. The staff is great and super professional, and courteous. The hotel manager was very kind and thoughtful towards all of the guests' needs. I highly recommend this hotel!! Thumbs up all the way!

The suite was very spacious and comfortable. I typically stay at Casa Dann Carlton or Dann Carlton Bogota if they are full. The quality of their breakfast food is far superior not just in variety, but in freshness.

I stayed at this hotel for 4 days recently. During the afternoon of my second day, the air conditioning broke and was dowm for a few hours. The temperature in the room became unbearable. When I checked out, I asked the front desk receptionist if they could do anything about this inconvenience, like comp one of my lunches or something. He informed me that the person who "handles that" was not on duty and I would have to reach out later after returning home. As such, when I got back home, I sent a message to the hotel explaining the situation. I heard nothing in response. So I watied a few days and followed up on my initial request to speak to someone. Again, nothing. So I waited another few days and reached out for a third time. Again, nothing, Their total disregard for a guest's feelings is astonishing. It's like as soon as I checked out they cannot get any more revenue from me so they do not care. I would not stay at this hotel if you want a hotel that is responsive to its guest's needs.

Spa was out of service

I like the view , the service and three staff. I have not complain