Hotel Mocawa Resort

Hotels
9.0
/10
Exceptional
288 reviews

What Guests Say About Their Stay

Fabien

10.0
/ 10
Excellent hotel avec des lits confortables, un bon restaurant avec une carte variée et une tres belle piscine. À 90 minutes del Valle des Cocora, 30 minutes du Parque del cafe et 60 minutes de Panaca. L'aéroport est a 10 minutes. Le seul probleme que nous avons eu est avec un autre restaurant de l'hôtel (pizza et pates) qui se reserve par le site de l'hôtel. Quand nous sommes allés à l'heure de notre réservation, on nous a dit que le restaurant n'ouvrait pas le dimanche!?!
See translation

sharonlizet

10.0
/ 10
🇨🇴excelente lugar para compartir en familia , zona de juegos para niños todas las actividades súper súper …. Quedé encantada
See translation

Kelly Dahiana Herrera

10.0
/ 10
I loved the facilities, accommodation, food is delicious. This hotel is an excellent option for rest and have fun
In the Area
See Map
Km. 2.6 vía al Valle del Cauca, La Tebaida, Quindío, Colombia, Quindio

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Mocawa Resort is a good choice when you are visiting La Tebaida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Mocawa Resort

Km. 2.6 vía al Valle del Cauca, La Tebaida, Quindío, Colombia, Quindio
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Discover More About Hotel Mocawa Resort

General


Near Plaza de Bolivar

Location


With a stay at Hotel Mocawa Resort in La Tebaida, you'll be within a 15-minute drive of Plaza de Bolivar and Armenia Country Club. This family-friendly hotel is 10.7 mi (17.2 km) from Coffee Park and 23.4 mi (37.7 km) from Panaca.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de Bolivar - 3.5 km / 2.2 mi
Armenia Country Club - 8.8 km / 5.5 mi
La Morelia Farm - 15.8 km / 9.8 mi
Coffee Park - 17.2 km / 10.7 mi
Centenario Stadium - 18.9 km / 11.7 mi
Finca La Alejandra Cacao Tour - 19.6 km / 12.2 mi
Quimbaya Gold Museum - 21 km / 13 mi
Bolivar Plaza - 21.1 km / 13.1 mi
The Dome Birds - 23.1 km / 14.4 mi
Parque de Los Fundadores - 23.2 km / 14.4 mi
Parque De La Vida - 23.6 km / 14.7 mi
La Timid Waterfall - 24.5 km / 15.2 mi
Quindio Botanical Garden - 25 km / 15.5 mi
Recuca - 25.6 km / 15.9 mi
Metropolitan Cultural Convention Centre of Quindío - 25.9 km / 16.1 mi

The nearest airports are:
Armenia (AXM-El Eden) - 6.5 km / 4.1 mi
Cartago (CRC-Santa Ana) - 94.8 km / 58.9 mi
Pereira (PEI-Matecaña Intl.) - 70.7 km / 43.9 mi

Renovations


The following facilities are closed seasonally each year. They will be closed from June 20 to August 31:

  • Sauna
  • Spa

Facilities


Dip into one of the 2 outdoor pools or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include complimentary wired internet access, a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


For lunch or dinner, stop by Bistro 1953, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.

Rooms


Make yourself at home in one of the 105 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

All facilities in Hotel Mocawa Resort

Bar, Cafe and Lounge Hotel Mocawa Resort
Bar, Cafe and Lounge
Swimming Pool Hotel Mocawa Resort
Swimming Pool
Entertainment Facility Hotel Mocawa Resort
Entertainment Facility
Fitness Center Hotel Mocawa Resort
Fitness Center
Functional Hall Hotel Mocawa Resort
Functional Hall

Things to Do

  • Spa
  • Outdoor pool
  • Picnic area
  • Garden
  • Barbecue
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Sports and Recreations

  • Game room
  • Volleyball
  • Mini golf
  • Billiard
  • Fitness center

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Accessible parking
  • Accessible path of travel

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Children facilities

Transportation

  • Airport transfer

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Mocawa Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Professional property host/manager, Contactless check-out is available, Preferred by Nature
  • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
  • Facilities fee: USD 3 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Mocawa Resort
105
Another facilities in Hotel Mocawa Resort
Spa, Outdoor pool, Picnic area, Garden, Barbecue

Frequently asked question in Hotel Mocawa Resort

What are available facilities at Hotel Mocawa Resort?
There are top facilites at Hotel Mocawa Resort such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mocawa Resort?
The standard check-in time at Hotel Mocawa Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Mocawa Resort provide breakfast?
Yes, Hotel Mocawa Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Mocawa Resort?
Hotel Mocawa Resort is a 4.0-star hotel.
How many rooms are available at Hotel Mocawa Resort?
Hotel Mocawa Resort has 105 rooms in total.
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More Reviews from Other Guests in Hotel Mocawa Resort

9.0
Exceptional
From 288 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Mocawa Resort

Number of reviews per page
20
40
Top reviews
Larry
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great place awsome staff cool rooms and pool
Fabien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Excellent hotel avec des lits confortables, un bon restaurant avec une carte variée et une tres belle piscine. À 90 minutes del Valle des Cocora, 30 minutes du Parque del cafe et 60 minutes de Panaca. L'aéroport est a 10 minutes. Le seul probleme que nous avons eu est avec un autre restaurant de l'hôtel (pizza et pates) qui se reserve par le site de l'hôtel. Quand nous sommes allés à l'heure de notre réservation, on nous a dit que le restaurant n'ouvrait pas le dimanche!?!
Read More
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excelente servicio de lo mejor de Armenia. Gracias
paula
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great hotel for families
sharonlizet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

🇨🇴excelente lugar para compartir en familia , zona de juegos para niños todas las actividades súper súper …. Quedé encantada
Kelly Dahiana Herrera
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

I loved the facilities, accommodation, food is delicious. This hotel is an excellent option for rest and have fun
Melody
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.
Silvia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Great for family vacations.
MARIA C
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

El hotel es muy lindo, limpio y bien mantenido, la comida es terrible! El servicio de cocina es lento y de mal sabor todo sale sobrecocinado y sin ningun sabor Con las comidas incluidas no puedes pedir nada de tomar diferente a los jugos artificiales que tienen disponibles o si no cobran cargo adicional
GONZALO
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud
OSCAR MAURICIO
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Rooms were dated, towels were old and stained, there was a lot of rust and dirt in the bathrooms.
Maria F
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Very nice place.
Luz C
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Great place to stay. Clean rooms and around the property. Very helpful and nice staff👍
Lina
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly. The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap. The food is not bad, but could be better. The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities. Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax. The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam. Fortunately we only stayed one night at the h
Read More
Omaira
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

I don’t like the services was terrible, the food I wasn’t good and the staff was very unfriendly
James
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.
Read More
Tatiana G
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place
Read More
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Very good location!!!
Johana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Is a perfect place to relax and enjoy the hotel with the swimming pools, masajes and nature
Alejandro
icon-with Partner
with Partner
6.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

Hotel Manager Sara extremely rude and unhelpful, didn’t provide any sort of solution. Unfortunately not what we excepted from a “resort” standard. Friendly and kind service, but very understaffed. Also, the hotel has no security guard on premise and we didn’t feel safe. Especially when we saw guests checking in with hand guns tucked underneath their shirts. We ended up dining inside the room because some guests at the restaurant we’re speaking vulgar language and again no one on premise to remind them it’s a family environment. Rooms were very clean and had all the amenities.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Mocawa Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 288 reviews
Cleanliness

9.4

Room Comfort

9.4

Location

9.0

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Mocawa Resort

Number of reviews per page
20
40
Top reviews
Larry
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great place awsome staff cool rooms and pool
Fabien
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Excellent hotel avec des lits confortables, un bon restaurant avec une carte variée et une tres belle piscine. À 90 minutes del Valle des Cocora, 30 minutes du Parque del cafe et 60 minutes de Panaca. L'aéroport est a 10 minutes. Le seul probleme que nous avons eu est avec un autre restaurant de l'hôtel (pizza et pates) qui se reserve par le site de l'hôtel. Quand nous sommes allés à l'heure de notre réservation, on nous a dit que le restaurant n'ouvrait pas le dimanche!?!
Read More
Luis
icon-Leisure
Leisure
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excelente servicio de lo mejor de Armenia. Gracias
paula
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Great hotel for families
sharonlizet
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

🇨🇴excelente lugar para compartir en familia , zona de juegos para niños todas las actividades súper súper …. Quedé encantada
Kelly Dahiana Herrera
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

I loved the facilities, accommodation, food is delicious. This hotel is an excellent option for rest and have fun
Melody
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.
Silvia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Great for family vacations.
MARIA C
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

El hotel es muy lindo, limpio y bien mantenido, la comida es terrible! El servicio de cocina es lento y de mal sabor todo sale sobrecocinado y sin ningun sabor Con las comidas incluidas no puedes pedir nada de tomar diferente a los jugos artificiales que tienen disponibles o si no cobran cargo adicional
GONZALO
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud
OSCAR MAURICIO
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Rooms were dated, towels were old and stained, there was a lot of rust and dirt in the bathrooms.
Maria F
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 148 week(s) ago

Expedia Group verified review

Very nice place.
Luz C
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

Great place to stay. Clean rooms and around the property. Very helpful and nice staff👍
Lina
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly. The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap. The food is not bad, but could be better. The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities. Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax. The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam. Fortunately we only stayed one night at the h
Read More
Omaira
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

I don’t like the services was terrible, the food I wasn’t good and the staff was very unfriendly
James
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.
Read More
Tatiana G
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place
Read More
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 207 week(s) ago

Expedia Group verified review

Very good location!!!
Johana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Is a perfect place to relax and enjoy the hotel with the swimming pools, masajes and nature
Alejandro
icon-with Partner
with Partner
6.0
/10
Reviewed 227 week(s) ago

Hotels.com verified review

Hotel Manager Sara extremely rude and unhelpful, didn’t provide any sort of solution. Unfortunately not what we excepted from a “resort” standard. Friendly and kind service, but very understaffed. Also, the hotel has no security guard on premise and we didn’t feel safe. Especially when we saw guests checking in with hand guns tucked underneath their shirts. We ended up dining inside the room because some guests at the restaurant we’re speaking vulgar language and again no one on premise to remind them it’s a family environment. Rooms were very clean and had all the amenities.
Read More
Number of reviews per page
20
40