Hotel Zaraya

Hotels
9.0
/10
Exceptional
79 reviews

What Guests Say About Their Stay

Grant

10.0
/ 10
Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.

Grant

10.0
/ 10
We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.

DANIEL

10.0
/ 10
Very good hotel, clean, excellent service... it was a 3-day stay, very peaceful and safe, I would always come back. I'm already part of the Hotel Zaraya family... good food... and first-class service... Danny Legro
In the Area
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Calle 11 #2-40, Cúcuta, Norte de Santander, Colombia, 540006

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Near Colon Park
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What's around Hotel Zaraya

Calle 11 #2-40, Cúcuta, Norte de Santander, Colombia, 540006
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Exterior Hotel Zaraya
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General


Near Colon Park

Location


With a stay at Hotel Zaraya in San José de Cúcuta, you'll be within a 5-minute walk of Colon Park and San Jose Cathedral. This hotel is 0.3 mi (0.5 km) from Cucuta Museum of Culture and 0.5 mi (0.7 km) from Gobernación Norte de Santander.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Colon Park - 0.2 km / 0.1 mi
San Jose Cathedral - 0.3 km / 0.2 mi
Cucuta Museum of Culture - 0.4 km / 0.2 mi
Ventura Plaza Commercial Center - 0.6 km / 0.4 mi
Gobernación Norte de Santander - 0.6 km / 0.4 mi
Banco de la Republica Cultural Area - 0.8 km / 0.5 mi
General Santander Stadium - 1 km / 0.6 mi
Circus Pop - 1.7 km / 1 mi
Ecoparque Comfanorte Cúcuta - 3.3 km / 2 mi
House of General Santander - 9.8 km / 6.1 mi

The nearest airports are:
Cucuta (CUC-Camilo Daza Intl.) - 5.9 km / 3.7 mi
San Antonio (SVZ-Juan Vicente Gomez Intl.) - 14 km / 8.7 mi

The preferred airport for Hotel Zaraya is Cucuta (CUC-Camilo Daza Intl.).

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at Toro Gallo, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 6:30 AM to 9:30 AM.

Rooms


Make yourself at home in one of the 29 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and minibars, and housekeeping is provided daily.

All facilities in Hotel Zaraya

Swimming Pool Hotel Zaraya
Swimming Pool
Exterior Hotel Zaraya
Exterior
Others Hotel Zaraya
Others
Restaurant Hotel Zaraya
Restaurant

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Zaraya

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Zaraya
29
Number of floors in Hotel Zaraya
3
Another facilities in Hotel Zaraya
Banquet, Ballroom, Parking, Terrace, Luggage storage

Frequently asked question in Hotel Zaraya

What are available facilities at Hotel Zaraya?
There are top facilites at Hotel Zaraya such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Zaraya?
The standard check-in time at Hotel Zaraya is starting from From 15:00 while the latest check-out time is at Before 13:00
Does Hotel Zaraya provide breakfast?
Yes, Hotel Zaraya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Zaraya?
Hotel Zaraya is a 3.0-star hotel.
How many floors does Hotel Zaraya have?
Hotel Zaraya has 3 floors.
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More Reviews from Other Guests in Hotel Zaraya

9.0
Exceptional
From 79 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Zaraya

Number of reviews per page
20
40
Top reviews
Ralf
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean
Grant
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.
Grant
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.
Read More
DANIEL
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Very good hotel, clean, excellent service... it was a 3-day stay, very peaceful and safe, I would always come back. I'm already part of the Hotel Zaraya family... good food... and first-class service... Danny Legro
Martin
icon-with Partner
with Partner
8.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Nice clean hotel with friendly people. I would recommend it.
Matilde
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

My sisters love this hotel.
Matilde
icon-Leisure
Leisure
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

The hotel is located near shops, restaurants and shopping mall. It is easy to walk to many of the suggested tourist sites in the city.
William
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Like that hotel have indoor open ceiling pool,and the water nice with for the weather
Verified traveler
6.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The only real problem was the staff lack of willingness to help and to provide a good service. I didn’t use it. I paid for my sisters from Venezuela to stayed one night. I wonder if the fact they were from an embattled country was the issue with their treatment. They told me to never get this hotel again.
swayne.zr
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

I did a reservation for my parents! They love the place. Staff super helful and friendly. Owner always there helping out!! A give them 5out of 5! The only thing is they do not accept payment trough gateway. So if you do it for someone else. You better call the hotel days in advance...
Pipe
10.0
/10
Reviewed 486 week(s) ago

Expedia Group verified review

very comfortable rooms. Very clean. Breakfast included was good.
farid
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Habitación amplia
Nelson
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excelente
Yalta Carelia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

La habitación impecable, el desayuno que viene acompañado con la habitación sabroso y la atención del personal muy buena
Gpa importaciones
icon-Business
Business
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Mal servicio no cuenta ni con papel higiénico, colchones viejos , no es cómodo.
Ronier José
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Deben extender la hora de desayuno
Mccoam
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Todo estuvo bien rápido ya esperaban mi presencia
Arley
icon-Business
Business
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Si quieres algo BBB este es el lugar un icono de Cúcuta
OMAR ALEXIS
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Bueno estuvo satisfectorio lo que nos falto fue algo de comunicación, no sabiamos que podiamos pedir agua para tomar en las habitaciones, solo consumiamos en la noche y dia las que estaban en los cuartos, el cuarto que nos toco el baño esta mal edificicado, no se que tipo de arquitecto pudo idear esto?
Number of reviews per page
20
40

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Others 4 Hotel Zaraya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 79 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Zaraya

Number of reviews per page
20
40
Top reviews
Ralf
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean
Grant
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.
Grant
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.
Read More
DANIEL
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Very good hotel, clean, excellent service... it was a 3-day stay, very peaceful and safe, I would always come back. I'm already part of the Hotel Zaraya family... good food... and first-class service... Danny Legro
Martin
icon-with Partner
with Partner
8.0
/10
Reviewed 98 week(s) ago

Hotels.com verified review

Nice clean hotel with friendly people. I would recommend it.
Matilde
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

My sisters love this hotel.
Matilde
icon-Leisure
Leisure
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 350 week(s) ago

Expedia Group verified review

The hotel is located near shops, restaurants and shopping mall. It is easy to walk to many of the suggested tourist sites in the city.
William
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 352 week(s) ago

Expedia Group verified review

Like that hotel have indoor open ceiling pool,and the water nice with for the weather
Verified traveler
6.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

The only real problem was the staff lack of willingness to help and to provide a good service. I didn’t use it. I paid for my sisters from Venezuela to stayed one night. I wonder if the fact they were from an embattled country was the issue with their treatment. They told me to never get this hotel again.
swayne.zr
8.0
/10
Reviewed 448 week(s) ago

Expedia Group verified review

I did a reservation for my parents! They love the place. Staff super helful and friendly. Owner always there helping out!! A give them 5out of 5! The only thing is they do not accept payment trough gateway. So if you do it for someone else. You better call the hotel days in advance...
Pipe
10.0
/10
Reviewed 486 week(s) ago

Expedia Group verified review

very comfortable rooms. Very clean. Breakfast included was good.
farid
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Habitación amplia
Nelson
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excelente
Yalta Carelia
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

La habitación impecable, el desayuno que viene acompañado con la habitación sabroso y la atención del personal muy buena
Gpa importaciones
icon-Business
Business
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Mal servicio no cuenta ni con papel higiénico, colchones viejos , no es cómodo.
Ronier José
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Deben extender la hora de desayuno
Mccoam
icon-Business
Business
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Todo estuvo bien rápido ya esperaban mi presencia
Arley
icon-Business
Business
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Si quieres algo BBB este es el lugar un icono de Cúcuta
OMAR ALEXIS
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

Bueno estuvo satisfectorio lo que nos falto fue algo de comunicación, no sabiamos que podiamos pedir agua para tomar en las habitaciones, solo consumiamos en la noche y dia las que estaban en los cuartos, el cuarto que nos toco el baño esta mal edificicado, no se que tipo de arquitecto pudo idear esto?
Number of reviews per page
20
40