Sunset Palm Alojamiento Rural

Perfect weekend getaway - staycation. If what you are looking for is an all amenities, active, accessible, stay- this is not for you. If what you want is a quiet, peaceful, nature, serenity feel- then this is it! Keep in mind that they are under renovation, but other than that it was perfect. Juan, the property manager was great to communicate with! He was very transparent about the renovations, etc., but accommodated us also given that I made the reservation the night before. He arranged pick up at the airport for us which was very helpful because it is far from Bucaramanga. The staff were onsite limited amount of time- so do not rely on site entertainment. But breakfast was brought to our room each morning and was delicious and dinner was also very tasty (and so were their cocktails). Unforgettable scenery, friendly dogs on the property, which also made us feel secure. During the day we did a walk around in the locals were really friendly and even share some beer with us. Since the staff are their limited hours, there is a little at home store down the street. He was a perfect way to relax and get away from life’s busy schedule. I highly recommend to get tours to San Gil and Barichara and many will pick you up at the lodge. Lastly I recommend to schedule a massage! Juan helped us schedule and the massage therapist had a great set up and was very relaxing

The property manager doesn’t have good hospitality skills , was very rude when I came to ask about the jacuzzi and internet none of them work telling if I want ed a working jacuzzi and WiFi I had to pay extra to get transfer to an other cabin , when I had already booked the deluxe cabin with everything included and was charge weeks before arrive to the place , after that the view is beautiful

Room was not prepared according to what was detailed online. No working WiFi. Jacuzzi took 2 hours to even start warming up. We were instructed to not go on the outside net for safety purposes. Staff was very nice, but simply could not help. Very pretty view but very disappointing experience.

El servicio que recibimos estuvo lejos de ser lo que entendimos que sería al revisar la oferta que tienen en la página web, por lo cual nos parece excesivo el precio cobrado.No hay parqueadero; el sendero de acceso a la habitación es inseguro; los alrededores sin mantenimiento; deficiente calidad del desayuno.

Excelente atención, todos muy cordiales, la habitación muy bonita y bien equipada, vista maravillosa, clima fresco, comida muy rica, totalmente recomendado y volvería con gusto