Pensión Santa Elena

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8.6
/10
Very Good
375 reviews

What Guests Say About Their Stay

Ashley

10.0
/ 10
It's a hostel but better than many hotels. We had a big family room and bathroom and the garden was awesome. Having access to the kitchen was great and the breakfast was fantastic. The location couldn't be beat and the staff was so nice.

Cheryl-Lynn

10.0
/ 10
My son and I travelled there together. He commented how friendly everyone was the room was spotless. The breakfast was so delicious - I miss it already. I loved how the other guests there were from all age groups too - young families, elderly and young students… such a great feeling there. I can’t wait to go back with my daughter!

Paul

10.0
/ 10
Location. Dated hostel with a great vibe. Lots of international guests. Great staff who offered stellar advice and help with transportation.
In the Area
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Santa Elena, Monteverde, Monte Verde, Cantón de Puntarenas, Puntarenas, Costa Rica, 5655

Main Facilities

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Parking
WiFi
Staying at Pensión Santa Elena is a good choice when you are visiting Monte Verde.
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What's around Pensión Santa Elena

Santa Elena, Monteverde, Monte Verde, Cantón de Puntarenas, Puntarenas, Costa Rica, 5655
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Lobby Pensión Santa Elena
Exterior 2 Pensión Santa Elena

Discover More About Pensión Santa Elena

General
Near Jardín de Orquídeas

Location
With a stay at Pensión Santa Elena in Monteverde, you'll be in the mountains, within a 10-minute drive of Monteverde Cloud Forest Biological Reserve and Jardín de Orquídeas. This hostal is 28.7 mi (46.2 km) from Lake Arenal and 0.2 mi (0.3 km) from Monteverde Orchid Garden.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Jardín de Orquídeas - 0.1 km / 0.1 mi
Monteverde Orchid Garden - 0.1 km / 0.1 mi
Centro Comercial Monteverde - 0.3 km / 0.2 mi
Mundo de los Insectos - 0.5 km / 0.3 mi
Ficus La Raiz - 0.6 km / 0.4 mi
Wildlife Refuge Monteverde - 1.7 km / 1.1 mi
Monteverde Butterfly Gardens - 1.7 km / 1.1 mi
Hidden Valley Preserve - 1.8 km / 1.1 mi
The Bat Jungle - 2.1 km / 1.3 mi
Reserva Biológica Bosque Nuboso Monteverde - 2.2 km / 1.4 mi
Vista al Golfo - 2.7 km / 1.7 mi
Curi-Cancha Reserve - 2.9 km / 1.8 mi
Friends Meeting House - 3.1 km / 1.9 mi
Monteverde Friends School - Escuela de los Amigos - 3.1 km / 1.9 mi
100% Aventura Adventure Park - 3.3 km / 2 mi

The nearest airports are:
La Fortuna (FON-Arenal) - 112.3 km / 69.8 mi
Juan Santamaria Intl. Airport (SJO) - 133.1 km / 82.7 mi

The preferred airport for Pensión Santa Elena is Juan Santamaria Intl. Airport (SJO).

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Limited parking is available onsite.

Dining
At Pensión Santa Elena, enjoy a satisfying meal at the restaurant.

Rooms
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.

All facilities in Pensión Santa Elena

Common Space Pensión Santa Elena
Common Space
Lobby Pensión Santa Elena
Lobby
Exterior Pensión Santa Elena
Exterior
Others Pensión Santa Elena
Others
Restaurant Pensión Santa Elena
Restaurant

Hotel Services

  • Luggage storage
  • Newspaper in lobby
  • Concierge

Things to Do

  • Picnic area
  • Garden

Accessibilty

  • Accessible bathroom
  • Accessible path of travel

Transportation

  • Limited parking

Connectivity

  • Free WiFi

General

  • Smoking area

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Pensión Santa Elena

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 21:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
, The front desk is open daily from 6:30 AM - 9:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 21:00 - to 10:00
Available rooms at Pensión Santa Elena
35
Another facilities in Pensión Santa Elena
Luggage storage, Newspaper in lobby, Concierge, Picnic area, Garden

Frequently asked question in Pensión Santa Elena

What are available facilities at Pensión Santa Elena?
There are top facilites at Pensión Santa Elena such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Pensión Santa Elena?
The standard check-in time at Pensión Santa Elena is starting from 15:00 - 21:00 while the latest check-out time is at Before 10:00
What is the star rating of Pensión Santa Elena?
Pensión Santa Elena is a 2.0-star hotel.
How many rooms are available at Pensión Santa Elena?
Pensión Santa Elena has 35 rooms in total.
What do past guests say about Pensión Santa Elena?
Pensión Santa Elena is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Pensión Santa Elena

8.6
Very Good
From 375 reviews
Cleanliness

8.6

Room Comfort

7.6

Location

9.4

Service and Facilites

9.2

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Most Relevant
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Traveler Reviews Pensión Santa Elena

Number of reviews per page
20
40
Top reviews
Kim
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was amazing. Unfortunately, the walls are paperthin, the room was absolutely freezing, they were very dated… It is more of a large field than a hotel. I unfortunately didn’t get much sleep due to how send the walls were and how cold the rooms were. The price was very cheap, but you are better off paying $10-$20 more to get a good nights rest.
Read More
Chloee
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

great central location
Laurence
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Is there a POOL? Wasn't aware of it. Wouldn't have had time to enjoy it, anyway, as I've nevere been on so many tours, from one place, in my life. Para modular mas mi critica, esperadamente como constructiva, de ayer: GRACIAS por arreglar tantos torneos, otras vueltas, del ambiente por mi y los otros huespedes. No se como puedan evitar ni cualquier confusion entre los deseos tan muchos, de muchos. Y ... en mi caso particular, el profesionalismo, paciencia de contestar tantas preguntas. G, Larry Venditto Seattle
Read More
Ashley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It's a hostel but better than many hotels. We had a big family room and bathroom and the garden was awesome. Having access to the kitchen was great and the breakfast was fantastic. The location couldn't be beat and the staff was so nice.
Deborah
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The gran room was perfect for our family of 4 and the staff were very nice and friendly. Beds and pillows were OK. Location great for walking but noisy with all the motorcycles gunning it up the hill out front all day and night
Cheryl-Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My son and I travelled there together. He commented how friendly everyone was the room was spotless. The breakfast was so delicious - I miss it already. I loved how the other guests there were from all age groups too - young families, elderly and young students… such a great feeling there. I can’t wait to go back with my daughter!
Read More
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean and courteous staff
siobhan
icon-
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Friendly staff, great location, clean spacious private room. Could do with more seating/ relaxing areas. But that was only a problem during busy meal times
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Location. Dated hostel with a great vibe. Lots of international guests. Great staff who offered stellar advice and help with transportation.
Rohit
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice place to stay, more then expected
Gilberto
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent hotel with friendly and helpful staff; conveniently located.
Pilar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

In general the place was good. Not enough tables for breakfast, you had to make your own coffee and breakfast portions were small. Bed a little on a firm side, not enough water pressure for the shower
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

No frills, but perfectly adequate accomodations. Wonderful, hot shower with good pressure.
Michelle
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

La piscina estaba sucia y nunca pudimos hacer uso de la misma. El personal es amable como en todo CR.
Pramod
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very helpful. Place had everyting wr needed.
Ronald
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I understand that this is a budget hotel, but I have to admit we were disappointed. First off, the photos online were misleading regarding the standard rooms with bath. It turns out that our room was small, dingy and run down. We ended up going elsewhere after a couple nights. The bed was hard and uncomfortable. Housekeeping service is apparently only on Saturday. It was fairly noisy, but that was expected since we were centrally located. On the positive side, the location was good, staff was as friendly and as helpful as possible. The breakfast was generous and good. The communal kitchen seems to function quite well, and there was room in the lobby to hang out or eat. We prepaid and were not offered any refund options when we asked (our fault for prepaying). In short, this hotel might work well for the price providing you know what you’re in for. Again, better photos would help.
Read More
Kyle
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

It is an aging hostel right on the main street, expect uncomfortable beds, unclean floors, and lots of road noise all night. The breakfast was good
Lorene
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The photos make the rooms look bigger. They also don’t show they count a double bed as a loft that has a low ceiling.
Anjelica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Wonderfully walkable to restaurants, shops, etc with about a 10 min drive to all the reserves. Loved the communal kitchen and games in the shared gathering area with free tea and coffee all day. This is an older property, but the location is great, the staff are helpful, and it is clean.
K
icon-
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

As a female traveller, I felt completely safe here and would definitely stay again if I'm ever back in Monteverde. Great place for a solo traveller with a communal kitchen to help keep down expenses of eating out. WiFi in all the rooms. Staff were extremely friendly, welcoming and helpful 😊 My only complaint would be the floors in my room hadn't been cleaned (but in fairness it's a 2 star hostel, not a 5 star hotel). Make sure you have some flip flops or slippers for the room and then its not a problem 👌
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Pensión Santa Elena

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 375 reviews
Cleanliness

8.6

Room Comfort

7.6

Location

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Pensión Santa Elena

Number of reviews per page
20
40
Top reviews
Kim
icon-
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was amazing. Unfortunately, the walls are paperthin, the room was absolutely freezing, they were very dated… It is more of a large field than a hotel. I unfortunately didn’t get much sleep due to how send the walls were and how cold the rooms were. The price was very cheap, but you are better off paying $10-$20 more to get a good nights rest.
Read More
Chloee
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

great central location
Laurence
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Is there a POOL? Wasn't aware of it. Wouldn't have had time to enjoy it, anyway, as I've nevere been on so many tours, from one place, in my life. Para modular mas mi critica, esperadamente como constructiva, de ayer: GRACIAS por arreglar tantos torneos, otras vueltas, del ambiente por mi y los otros huespedes. No se como puedan evitar ni cualquier confusion entre los deseos tan muchos, de muchos. Y ... en mi caso particular, el profesionalismo, paciencia de contestar tantas preguntas. G, Larry Venditto Seattle
Read More
Ashley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

It's a hostel but better than many hotels. We had a big family room and bathroom and the garden was awesome. Having access to the kitchen was great and the breakfast was fantastic. The location couldn't be beat and the staff was so nice.
Deborah
icon-with Children
with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The gran room was perfect for our family of 4 and the staff were very nice and friendly. Beds and pillows were OK. Location great for walking but noisy with all the motorcycles gunning it up the hill out front all day and night
Cheryl-Lynn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My son and I travelled there together. He commented how friendly everyone was the room was spotless. The breakfast was so delicious - I miss it already. I loved how the other guests there were from all age groups too - young families, elderly and young students… such a great feeling there. I can’t wait to go back with my daughter!
Read More
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Clean and courteous staff
siobhan
icon-
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Friendly staff, great location, clean spacious private room. Could do with more seating/ relaxing areas. But that was only a problem during busy meal times
Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Location. Dated hostel with a great vibe. Lots of international guests. Great staff who offered stellar advice and help with transportation.
Rohit
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Nice place to stay, more then expected
Gilberto
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Excellent hotel with friendly and helpful staff; conveniently located.
Pilar
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

In general the place was good. Not enough tables for breakfast, you had to make your own coffee and breakfast portions were small. Bed a little on a firm side, not enough water pressure for the shower
Jeffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

No frills, but perfectly adequate accomodations. Wonderful, hot shower with good pressure.
Michelle
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

La piscina estaba sucia y nunca pudimos hacer uso de la misma. El personal es amable como en todo CR.
Pramod
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Very helpful. Place had everyting wr needed.
Ronald
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

I understand that this is a budget hotel, but I have to admit we were disappointed. First off, the photos online were misleading regarding the standard rooms with bath. It turns out that our room was small, dingy and run down. We ended up going elsewhere after a couple nights. The bed was hard and uncomfortable. Housekeeping service is apparently only on Saturday. It was fairly noisy, but that was expected since we were centrally located. On the positive side, the location was good, staff was as friendly and as helpful as possible. The breakfast was generous and good. The communal kitchen seems to function quite well, and there was room in the lobby to hang out or eat. We prepaid and were not offered any refund options when we asked (our fault for prepaying). In short, this hotel might work well for the price providing you know what you’re in for. Again, better photos would help.
Read More
Kyle
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

It is an aging hostel right on the main street, expect uncomfortable beds, unclean floors, and lots of road noise all night. The breakfast was good
Lorene
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

The photos make the rooms look bigger. They also don’t show they count a double bed as a loft that has a low ceiling.
Anjelica
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Wonderfully walkable to restaurants, shops, etc with about a 10 min drive to all the reserves. Loved the communal kitchen and games in the shared gathering area with free tea and coffee all day. This is an older property, but the location is great, the staff are helpful, and it is clean.
K
icon-
8.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

As a female traveller, I felt completely safe here and would definitely stay again if I'm ever back in Monteverde. Great place for a solo traveller with a communal kitchen to help keep down expenses of eating out. WiFi in all the rooms. Staff were extremely friendly, welcoming and helpful 😊 My only complaint would be the floors in my room hadn't been cleaned (but in fairness it's a 2 star hostel, not a 5 star hotel). Make sure you have some flip flops or slippers for the room and then its not a problem 👌
Read More
Number of reviews per page
20
40