Canopy by Hilton Zagreb City Centre

The staffs were very friendly. The location is convenient. The property is in good condition.

Breakfast is great

Nice hotel with confortable rooms. Close to everything and walking distance to the train central station

Very nice, very well situated,

this was my second accommodation in Canopy! everything was excellent again! Especially you need to try breakfast!

This is a great hotel and the staff are lovely! Trying to access the lobby for check in was difficult with the streetcars and traffic out in front…very intimidating for foreigners. Once the parking is located, it is easy and safe to get to the hotel and to your room. Directions to the underground parking should be emphasized.

Guests cannot control the air temperature and it was alwasy too cold for us especially after the shower.

The rooms were neat clean and recently renovated. The restaurant downstairs has a good menu and a great vibe. Yhe cocktail bar downstairs has been beautifully fitted out and a great place for a drink. I definitely recommend you stay here.

Excellent stay as we passed through Zagreb on our way to Paris. The transfer lounge was so clutch - great feature. Rooms were clean and comfortable and we enjoyed the restaurant and bar.

Amazing staf

It was fine

Modern and comfortable

Unfortunately, our stay at this hotel was marred by the unprofessional behavior of the staff. I witnessed several instances of staff treating each other poorly, particularly in how some Asian staff were treated. To make matters worse, I overheard staff members talking negatively about customers while in the bar area. As someone who understands both English and Croatian, it was clear this wasn’t subtle, and I’m sure other guests noticed as well. The breakfast and dining experiences were also chaotic. The staff were often loud, almost shouting at each other, which created a tense atmosphere. It was apparent that their internal relationships were not good, which impacted the service and made the experience unpleasant. Overall, while the hotel itself might have been fine, the staff's behavior really overshadowed what should have been a more positive experience.

All was quite good except for breakfast which was very expensive and poor quality many items that should be hot were not. And many fewer selections than all of the other hotels we stayed in

Hotel Canopy was overall good stay. We stayed for about four nights for our honeymoon. The staff are very friendly. Restaurant and bar staff are great too. The elevator could use some upgrades. Rooms were ok and location was good.

Nice and quiet, walking distance to downtown.

This is amazing place to Stay. So close to the bus station and its about 5 min walk.

Nice hotel close to downtown Zagreb.

Comfortable hotel within walking distance of Zagreb’s city center’s sights and easy access to/from the airport. I enjoyed the peace and quiet of the area versus the noisier, more touristy areas. The service was attentive and quick. Property is fairly new and is well taken care of. I didn’t eat at the hotel, so I can’t speak to the quality or value for money of the food. However, breakfast for €22 / person seemed steep relative to the prices in the area.

Just hearing noises from outside. But overall is OK. Hotel is in great condition!