Heritage hotel Bastion

Hotels
9.4
/10
Exceptional
437 reviews

What Guests Say About Their Stay

Ricardo

10.0
/ 10
The staff was amazing. Ivan, at check in, walked out to our car to greet us and he was wonderful. He told us of all the places to visit in his area as well as other places that are a must see on our visit throughout Croatia. He was cheerful and informative. The service and the staff at the restaurant were the best I have had on my travels throughout Croatia. I give this hotel a 10/10.

caron

10.0
/ 10
Hotel was spotless. Very clean. Staff is very happy and helpful. Breakfast is a la carte and very well done. Location is in old town near the water. Parking was right out front

KIm

10.0
/ 10
Arrived from the US after a very long flight & were greeted by very kind staff. Had cocktail in the lounge and slept well. Breakfast was a highlight, especially the hand made ‘ginger shots’ offered on the buffet. Breakfast staff & front desk staff were adorable and friendly. Very nice experience-especially loved watching the rowboat taxi from our window-which we experienced a few days later!
In the Area
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Bedemi zadarskih pobuna 13, Zadar, Zadarska Županija, Croatia, 23000

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Heritage hotel Bastion is a hotel is located at Zadar. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Heritage hotel Bastion

Bedemi zadarskih pobuna 13, Zadar, Zadarska Županija, Croatia, 23000
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Location


Heritage hotel Bastion is a hotel is located at Zadar.

About Heritage hotel Bastion

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Heritage hotel Bastion exclusively for you.

Heritage hotel Bastion is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Heritage hotel Bastion.

All facilities in Heritage hotel Bastion

Others Heritage hotel Bastion
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Garden
  • Spa
  • Sauna
  • Steam room

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Food and Drinks

  • Bar
  • Breakfast

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in Heritage hotel Bastion

Important Note
  • Uncovered self parking fee: EUR 15 per day
  • Crib (infant bed) fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 1.50 per person, per night for adults; EUR 0.75 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Heritage hotel Bastion
28
Number of floors in Heritage hotel Bastion
5
Another facilities in Heritage hotel Bastion
Others, Smoke-free area, Safety deposit box, Coffee shop, Laundry service

Frequently asked question in Heritage hotel Bastion

What are available facilities at Heritage hotel Bastion?
There are top facilites at Heritage hotel Bastion such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Heritage hotel Bastion?
The standard check-in time at Heritage hotel Bastion is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Heritage hotel Bastion provide breakfast?
Yes, Heritage hotel Bastion provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Heritage hotel Bastion?
Heritage hotel Bastion is a 4.0-star hotel.
How many floors does Heritage hotel Bastion have?
Heritage hotel Bastion has 5 floors.
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More Reviews from Other Guests in Heritage hotel Bastion

9.4
Exceptional
From 437 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

9.4

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Heritage hotel Bastion

Number of reviews per page
20
40
Top reviews
Ricardo
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was amazing. Ivan, at check in, walked out to our car to greet us and he was wonderful. He told us of all the places to visit in his area as well as other places that are a must see on our visit throughout Croatia. He was cheerful and informative. The service and the staff at the restaurant were the best I have had on my travels throughout Croatia. I give this hotel a 10/10.
Read More
caron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel was spotless. Very clean. Staff is very happy and helpful. Breakfast is a la carte and very well done. Location is in old town near the water. Parking was right out front
KIm
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Arrived from the US after a very long flight & were greeted by very kind staff. Had cocktail in the lounge and slept well. Breakfast was a highlight, especially the hand made ‘ginger shots’ offered on the buffet. Breakfast staff & front desk staff were adorable and friendly. Very nice experience-especially loved watching the rowboat taxi from our window-which we experienced a few days later!
Read More
Elisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Charming hotel and staff was exceptionally friendly.
Dwyane
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were very friendly and professional Had a really nice stay Close to all we wanted to see and do
lynne
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Near the end of 3 weeks in Croatia. So happy to have the comfort and service of an American quality high end hotel after several apartments in historic cities “posing” as hotels. Hotels.com complicates the issue by not easily distinguishing between the two. Great staff. Great location. Great harbor view. Great cocktail bar. Great breakfast included. Easy parking. Will recommend this hotel to all our friends traveling in this area.
Read More
Fleur
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely stay and wonderful staff
Luis
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We loved this elegant boutique hotel. Location is great and we had an amazing dinner at their restaurant
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Loved the staff at this Hotel. It has a great location for walking around. We had an early checkout so they made us a box breakfasts to go.
Sharolyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful and unique boutique hotel.
Behrang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Awesome
Heather
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Gorgeous amenities, close to everything, I would stay here again in a heartbeat.
Bonnie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The place is beautiful and the staff at the hotel and the on-site restaurant are wonderful
Abbie
icon-Leisure
Leisure
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Disappointing stay – sleepless night and dismissive staff Booked Hotel Heritage Bastion expecting a peaceful boutique experience. Sadly, my sea-view room faced an open-air nightclub that blasted music until 1:30am. This was never mentioned in the listing or at check-in. At 11pm—when I was already in bed—reception casually offered to move me. Not helpful when you’ve already unpacked. The next morning, the manager was dismissive and said I should’ve "known" the hotel faces the club. No apology, no accountability. Breakfast was poor, and the staff attitude was indifferent. The hotel presents itself as premium, but nothing about the experience felt that way. I raised this with Expedia, but the hotel refused to take any responsibility. They claimed they can’t control another business—yet it’s an open-air club directly across the road, and every room on that side is affected. If you want a restful stay in Zadar, look elsewhere. Loud music, poor management, and a lack of guest care make this hotel one to avoid.
Read More
J
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The Bastion Hotel is conveniently located in the old town, just a few minutes’ walk from the main points of interest. The staff offers a warm welcome and is very helpful—service is one of this establishment’s strong points. We stayed in the “Design” suite. This room was relatively small for a suite but well designed, with a sitting area and a good-sized bathroom. The fact that the suite still feels cramped suggests that the regular rooms must be very small. Light sleepers will find the room noisy—there is a club directly next door that can be loud. In my opinion, while this hotel is pleasant, it does not have the standing of a “Relais & Châteaux” property: there is no turndown service, and the food is very average. The rather poor breakfast discouraged us from trying the restaurant for dinner. That said, it’s still a hotel that offers good value for money, friendly service, and a very convenient location. This room was relatively small for a suite but well designed, with a sitting area and a good-sized bathroom. The fact that the suite still feels cramped suggests that the regular rooms must be very small. Light sleepers beware, there’s is a club directly next door that can be loud. In my opinion, while this hotel is pleasant, it does not have the standing of a “Relais & Châteaux” property: there is no turndown service, and the food is very average. The poor breakfast discouraged us from trying the dinner there. Good value overall but not a luxury experience.
Read More
Mahesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great hotel with very friendly staff , fantastic breakfast and service. Walkable to main zadar area.
Martha
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We were very pleased with everything about the hotel, but the gentleman named Mario at the front desk was exceptionally helpful. We visited the hotel the day before to ask about transportation to the hotel from Šibenik. He researched it and sent us an email with good information. Every day that we were there, he greeted us warmly and wished us well and was always available for help and answers as we were first time visitors to the city. Everyone in the hotel, including the staff in the Restaurant was exceptional.
Read More
MALI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good hotel. Very friend and professional.
Keith
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Our stay was excellent, we were able to walk everywhere so convenient. Everyone was so friendly and helpful. Front desk gave us a great recommendation for dinner. The breakfast was very good and a wide variety.
GARY
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Hotel restaurant was fantastic
Number of reviews per page
20
40

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Others 4 Heritage hotel Bastion

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 437 reviews
Cleanliness

9.6

Room Comfort

9.0

Location

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Heritage hotel Bastion

Number of reviews per page
20
40
Top reviews
Ricardo
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff was amazing. Ivan, at check in, walked out to our car to greet us and he was wonderful. He told us of all the places to visit in his area as well as other places that are a must see on our visit throughout Croatia. He was cheerful and informative. The service and the staff at the restaurant were the best I have had on my travels throughout Croatia. I give this hotel a 10/10.
Read More
caron
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hotel was spotless. Very clean. Staff is very happy and helpful. Breakfast is a la carte and very well done. Location is in old town near the water. Parking was right out front
KIm
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Arrived from the US after a very long flight & were greeted by very kind staff. Had cocktail in the lounge and slept well. Breakfast was a highlight, especially the hand made ‘ginger shots’ offered on the buffet. Breakfast staff & front desk staff were adorable and friendly. Very nice experience-especially loved watching the rowboat taxi from our window-which we experienced a few days later!
Read More
Elisa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Charming hotel and staff was exceptionally friendly.
Dwyane
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff were very friendly and professional Had a really nice stay Close to all we wanted to see and do
lynne
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Near the end of 3 weeks in Croatia. So happy to have the comfort and service of an American quality high end hotel after several apartments in historic cities “posing” as hotels. Hotels.com complicates the issue by not easily distinguishing between the two. Great staff. Great location. Great harbor view. Great cocktail bar. Great breakfast included. Easy parking. Will recommend this hotel to all our friends traveling in this area.
Read More
Fleur
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely stay and wonderful staff
Luis
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

We loved this elegant boutique hotel. Location is great and we had an amazing dinner at their restaurant
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Loved the staff at this Hotel. It has a great location for walking around. We had an early checkout so they made us a box breakfasts to go.
Sharolyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Beautiful and unique boutique hotel.
Behrang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Awesome
Heather
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Gorgeous amenities, close to everything, I would stay here again in a heartbeat.
Bonnie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The place is beautiful and the staff at the hotel and the on-site restaurant are wonderful
Abbie
icon-Leisure
Leisure
4.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Disappointing stay – sleepless night and dismissive staff Booked Hotel Heritage Bastion expecting a peaceful boutique experience. Sadly, my sea-view room faced an open-air nightclub that blasted music until 1:30am. This was never mentioned in the listing or at check-in. At 11pm—when I was already in bed—reception casually offered to move me. Not helpful when you’ve already unpacked. The next morning, the manager was dismissive and said I should’ve "known" the hotel faces the club. No apology, no accountability. Breakfast was poor, and the staff attitude was indifferent. The hotel presents itself as premium, but nothing about the experience felt that way. I raised this with Expedia, but the hotel refused to take any responsibility. They claimed they can’t control another business—yet it’s an open-air club directly across the road, and every room on that side is affected. If you want a restful stay in Zadar, look elsewhere. Loud music, poor management, and a lack of guest care make this hotel one to avoid.
Read More
J
6.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The Bastion Hotel is conveniently located in the old town, just a few minutes’ walk from the main points of interest. The staff offers a warm welcome and is very helpful—service is one of this establishment’s strong points. We stayed in the “Design” suite. This room was relatively small for a suite but well designed, with a sitting area and a good-sized bathroom. The fact that the suite still feels cramped suggests that the regular rooms must be very small. Light sleepers will find the room noisy—there is a club directly next door that can be loud. In my opinion, while this hotel is pleasant, it does not have the standing of a “Relais & Châteaux” property: there is no turndown service, and the food is very average. The rather poor breakfast discouraged us from trying the restaurant for dinner. That said, it’s still a hotel that offers good value for money, friendly service, and a very convenient location. This room was relatively small for a suite but well designed, with a sitting area and a good-sized bathroom. The fact that the suite still feels cramped suggests that the regular rooms must be very small. Light sleepers beware, there’s is a club directly next door that can be loud. In my opinion, while this hotel is pleasant, it does not have the standing of a “Relais & Châteaux” property: there is no turndown service, and the food is very average. The poor breakfast discouraged us from trying the dinner there. Good value overall but not a luxury experience.
Read More
Mahesh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Great hotel with very friendly staff , fantastic breakfast and service. Walkable to main zadar area.
Martha
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

We were very pleased with everything about the hotel, but the gentleman named Mario at the front desk was exceptionally helpful. We visited the hotel the day before to ask about transportation to the hotel from Šibenik. He researched it and sent us an email with good information. Every day that we were there, he greeted us warmly and wished us well and was always available for help and answers as we were first time visitors to the city. Everyone in the hotel, including the staff in the Restaurant was exceptional.
Read More
MALI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Good hotel. Very friend and professional.
Keith
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Our stay was excellent, we were able to walk everywhere so convenient. Everyone was so friendly and helpful. Front desk gave us a great recommendation for dinner. The breakfast was very good and a wide variety.
GARY
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Hotel restaurant was fantastic
Number of reviews per page
20
40