Hotel Diplomat

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8.6
/10
Very Good
69 reviews

What Guests Say About Their Stay

Corrado

10.0
/ 10
I did enjoy my stay. I am a business travellers and I need: a silent hotel for a good night sleep, a good band varied breakfast, a kind and efficient reception, cleanliness, services. I found all of them. Excellent hotel.

Salvatore

10.0
/ 10
Everythibg perfect. Clean, free parking , breakfast and staff! And beatyful room

Joseph

10.0
/ 10
10 minutes from the airport. Nice,modern and clean rooms. The staff was great and breakfast was well appointed. It was perfect for our needs.
In the Area
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35 Horvatova ulica, Zagreb, Croatia, 10000

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Diplomat is a good choice when you are visiting Zagreb. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Diplomat

35 Horvatova ulica, Zagreb, Croatia, 10000
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Lobby Hotel Diplomat
Exterior 2 Hotel Diplomat

Discover More About Hotel Diplomat

Location


Staying at Hotel Diplomat is a good choice when you are visiting Zagreb.

About Hotel Diplomat

From business event to corporate gathering, Hotel Diplomat provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Diplomat is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Diplomat.

All facilities in Hotel Diplomat

Bar, Cafe and Lounge Hotel Diplomat
Bar, Cafe and Lounge
Functional Hall Hotel Diplomat
Functional Hall
Lobby Hotel Diplomat
Lobby
Exterior Hotel Diplomat
Exterior
Others Hotel Diplomat
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Newspaper in lobby

Food and Drinks

  • Breakfast
  • Snack bar
  • Buffet breakfast

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Hotel Diplomat

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 20:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Diplomat
32
Another facilities in Hotel Diplomat
Laundry service, Luggage storage, 24-hour Receptionist, Newspaper in lobby, Breakfast

Frequently asked question in Hotel Diplomat

What are available facilities at Hotel Diplomat?
There are top facilites at Hotel Diplomat such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Diplomat?
The standard check-in time at Hotel Diplomat is starting from 14:00 - 20:00 while the latest check-out time is at Before 11:00
Does Hotel Diplomat provide breakfast?
Yes, Hotel Diplomat provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Diplomat?
Hotel Diplomat is a 4.0-star hotel.
How many rooms are available at Hotel Diplomat?
Hotel Diplomat has 32 rooms in total.
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More Reviews from Other Guests in Hotel Diplomat

8.6
Very Good
From 69 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Diplomat

Number of reviews per page
20
40
Top reviews
Anwar
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast buffet was various and good. Rooms are clean and confortable. Enough parking space. However the entry to the reception is at the back of the hotel. A little confusing at first.
Corrado
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I did enjoy my stay. I am a business travellers and I need: a silent hotel for a good night sleep, a good band varied breakfast, a kind and efficient reception, cleanliness, services. I found all of them. Excellent hotel.
Salvatore
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everythibg perfect. Clean, free parking , breakfast and staff! And beatyful room
Mary Ann
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

staff was pleasant.....odor in the room, not very clean
Lisa
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

-
Ivana
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Spacious rooms, very clean and great daily breakfast
Joseph
icon-Business Family
Business Family
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

10 minutes from the airport. Nice,modern and clean rooms. The staff was great and breakfast was well appointed. It was perfect for our needs.
Joseph S
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

Nice place.
Elena
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Good but not 4 stars . Breakfast was great . And bathroom was nice but uncomfortable beds and old linens. Also the walls were dirty in the room. For one night it’s ok .
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Good hotel, nice breakfast and good staff. Big parking and close to highway exit
Preslava
icon-Business
Business
2.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

There’s a construction works in the hotel that no one warns you about before or during the checkin. We’ve stayed for 2 nights and we’ve been woken up each morning at 7 am by machines working on site. Not only this but machines been working all day including midday so no one could rest during the day either. Receptionist was rude enough to asks me to pay extra for late check out even though we had the most terrible experience.
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Alex
icon-with Partner
with Partner
8.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there was not so many food left and they did not refill. Parking is good and free.
Verified traveler
icon-
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

It was good!
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Nice inside. Looks bad from the outside but don't be put off by this
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Smoker's are human being, if possible to provide rooms for smoker's or close please in each floor for smoking specially in winter time.
Carlos
icon-Business
Business
6.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

All good except from the air conditioning which was terrible, i think it was worse to have it on than off, so i just opted to open the window. Having a working air con is paramount to me, for that reason i’m leaving a bad review
Marco
icon-Business
Business
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Nice place to stay with large bathroom and two beds. Breakfast needs to be improved however. There was a group of Indian tourist and the coffee machine did not work and the man working there did not seem to try to fix anything. He just said it doesn't work and walked away. No " I am sorry or try other options (express machine at bar?) If you want to bring large groups like this, you must have more staff available for cleaning off tables and replacing juices and fixing coffee machines.
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Exterior of hotel looked abandoned. No cars at all in parking lot. We could see lights on in reception and attached restaurant had its door opened. Otherwise we would never had gotten out of car. Room was nice. However there was an odor throughout that was not pleasant. Attached restaurant was beautiful but had NO patrons. Very unusual and highly suspicious.
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Toni
icon-with Partner
with Partner
2.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

We came into the hotel late in the evening, after a long day of driving. Check-in process took excessively long, and the receptionist barely spoke any English. When entering the room, it felt humid. We didn´t think much of it at first. Then I went to the bathroom, there was an unpleasant surprise in the toilet bowl, there were two hotel glasses one of them probably used, since the wrapper was on the sink, and the other glass was still wrapped. And of course there wasn´t a single towel in the room. We went out to eat, and told the reception that we were missing all the towels. They promised to deliver them, while we were away. Upon our return, when the receptionist saw our faces, I could tell that they had totally forgot about the towels, and now rushed to get them. Back in our room we were about to go to sleep and the room still felt humid, despite AC being on. I took a look at the AC control and it was set to DRY. AC itself was very fancy, in fact it was so fancy that the hotel had locked out most of the functions, and we couldn´t adjust the fan speed. Also the reason for humid feeling in the room was revealed. Was going to bed and noticed 1/3 of the rooms carpet floor was wet. It was the far end and this was the first time I had stepped there. At this point day had been so long, and all our stuff were spreaded, so didn´t have the energy anymore to go ask for a new room. Breakfast was no pick nick either. Many of the things there were constantly out.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

The location was not good. No restaurants nearby. However hotel restaurant was good
Number of reviews per page
20
40

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Exterior 4 Hotel Diplomat

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 69 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Diplomat

Number of reviews per page
20
40
Top reviews
Anwar
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Breakfast buffet was various and good. Rooms are clean and confortable. Enough parking space. However the entry to the reception is at the back of the hotel. A little confusing at first.
Corrado
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I did enjoy my stay. I am a business travellers and I need: a silent hotel for a good night sleep, a good band varied breakfast, a kind and efficient reception, cleanliness, services. I found all of them. Excellent hotel.
Salvatore
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Everythibg perfect. Clean, free parking , breakfast and staff! And beatyful room
Mary Ann
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

staff was pleasant.....odor in the room, not very clean
Lisa
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

-
Ivana
10.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

Spacious rooms, very clean and great daily breakfast
Joseph
icon-Business Family
Business Family
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

10 minutes from the airport. Nice,modern and clean rooms. The staff was great and breakfast was well appointed. It was perfect for our needs.
Joseph S
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

Nice place.
Elena
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 224 week(s) ago

Expedia Group verified review

Good but not 4 stars . Breakfast was great . And bathroom was nice but uncomfortable beds and old linens. Also the walls were dirty in the room. For one night it’s ok .
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 248 week(s) ago

Hotels.com verified review

Good hotel, nice breakfast and good staff. Big parking and close to highway exit
Preslava
icon-Business
Business
2.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

There’s a construction works in the hotel that no one warns you about before or during the checkin. We’ve stayed for 2 nights and we’ve been woken up each morning at 7 am by machines working on site. Not only this but machines been working all day including midday so no one could rest during the day either. Receptionist was rude enough to asks me to pay extra for late check out even though we had the most terrible experience.
Read More
Alex
icon-with Partner
with Partner
8.0
/10
Reviewed 305 week(s) ago

Hotels.com verified review

The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there was not so many food left and they did not refill. Parking is good and free.
Verified traveler
icon-
10.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

It was good!
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

Nice inside. Looks bad from the outside but don't be put off by this
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Smoker's are human being, if possible to provide rooms for smoker's or close please in each floor for smoking specially in winter time.
Carlos
icon-Business
Business
6.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

All good except from the air conditioning which was terrible, i think it was worse to have it on than off, so i just opted to open the window. Having a working air con is paramount to me, for that reason i’m leaving a bad review
Marco
icon-Business
Business
8.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

Nice place to stay with large bathroom and two beds. Breakfast needs to be improved however. There was a group of Indian tourist and the coffee machine did not work and the man working there did not seem to try to fix anything. He just said it doesn't work and walked away. No " I am sorry or try other options (express machine at bar?) If you want to bring large groups like this, you must have more staff available for cleaning off tables and replacing juices and fixing coffee machines.
Read More
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

Exterior of hotel looked abandoned. No cars at all in parking lot. We could see lights on in reception and attached restaurant had its door opened. Otherwise we would never had gotten out of car. Room was nice. However there was an odor throughout that was not pleasant. Attached restaurant was beautiful but had NO patrons. Very unusual and highly suspicious.
Read More
Toni
icon-with Partner
with Partner
2.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

We came into the hotel late in the evening, after a long day of driving. Check-in process took excessively long, and the receptionist barely spoke any English. When entering the room, it felt humid. We didn´t think much of it at first. Then I went to the bathroom, there was an unpleasant surprise in the toilet bowl, there were two hotel glasses one of them probably used, since the wrapper was on the sink, and the other glass was still wrapped. And of course there wasn´t a single towel in the room. We went out to eat, and told the reception that we were missing all the towels. They promised to deliver them, while we were away. Upon our return, when the receptionist saw our faces, I could tell that they had totally forgot about the towels, and now rushed to get them. Back in our room we were about to go to sleep and the room still felt humid, despite AC being on. I took a look at the AC control and it was set to DRY. AC itself was very fancy, in fact it was so fancy that the hotel had locked out most of the functions, and we couldn´t adjust the fan speed. Also the reason for humid feeling in the room was revealed. Was going to bed and noticed 1/3 of the rooms carpet floor was wet. It was the far end and this was the first time I had stepped there. At this point day had been so long, and all our stuff were spreaded, so didn´t have the energy anymore to go ask for a new room. Breakfast was no pick nick either. Many of the things there were constantly out.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 373 week(s) ago

Expedia Group verified review

The location was not good. No restaurants nearby. However hotel restaurant was good
Number of reviews per page
20
40