Melissi Beach Hotel & Spa

We were happy with our stay. Food was good. Beach was nice and right there for us. The only negative I can think of was that the hotel was overcrowded during our stay (beg of October), there were waiting lines to get seated for dinner and lines to get food. The beds for our two kids were super uncomfortable. Also last thing-when paying the bill at the end of our stay there were some items that for sure we didnt order so I recommend to check the bill. I dont think its the hotels fault but probably some other guests ordered on our room.

Despite the problem I initially encountered, the manager (George) handled it professionally and helped us get through it wonderfully. Thank you.

We loved everything and the staff are all amazing. Fabulous location, good food and spotlessly clean. Love this hotel.

The hotel is good but you have to walk 15 minutes to get to the center each time you want to see or do something

Very nice location on a beautiful and safe beach. We were fortunate to stay in a room with a jacuzzi on the balcony. Room 301 had stunning views across the whole beach and the pool. Also the staff were genuine and very friendly. All in all a fantastic stay.

Good food, good room, great friendly service, decent evening entertainment. Only issue was the unreliable wi-fi.

It was an amazing experience would definitely keep coming

The pool area and the easy access to the warm seawater makes Melissi an excellent choice for your holidays. A 10-15 min walk from the main attractions of Ayia Napa.

The sea is under the pool. Walking about 1min. Very good food and service

Ayia Napa offers an incredible vacation destination with exceptionally clean hotel accommodations and rooms. This hotel provides a wide range of amenities for guests to enjoy. The food is delicious, and the beach is pristine and captivating. We had a fantastic time playing volleyball on the beach. Additionally, the staff members are exceptionally friendly, accommodating, and always ready to assist.

We had a pleasant and relaxing stay. Recommended.

Great pool and sea

Excellent hotel, location, cleanliness and friendly staff

Parking ... not for residents but for hotel employees... Indoor poll only for spa customers But overall check the following story: We had a request for your Maître d'hotel through a Server (quarson)… he did not give us any respect. Basically he gave us a look and left… and he did not explain to us why or what… It is the first time that i went to hotel and wait the time to pass to leave... Also the try to double charge us for the drinks we had at night... Horrible experience!!!!!!

Charges for every minimal standard service. Never been charged for safes, extra keys, beach facilities...

Nice staff. Good pool. Close to beach Food was boring. Greek restaurant was bad. Food wasn't good and staff weren't polite

Great amenities, some of the employees could be nicer (towels). I would expect an all-inclusive stay to cover also a coffee in the pool bar (which I was told I cannot have), a bar in the lobby where I can get coffee or cold drinks and take them to the room, and a daily bottle of water to the room. In other hotels we stayed in, that was the standard. In general, if you're in your room, you don't have anything to drink. In other all-inclusive hotels, the soft drinks in the mini-bar could be taken for free (all-included, right?). Additionally, the pool bar is not opened to the all-inclusive guests at all times, so there were times when our baby was hungry but we were told that we need to wait 20 minutes until we can order, while other non-all-inclusive guests could always order. That gives you the feeling that you're a second priority guest in the hotel, and that the hotel prefers guests that pay cash rather than guests that have already paid for everything in advance. Overall, our stay was great, but there are things that can be done better in the hotel.

Love the remodeling... second time at Melissa - everything was perfect... my son who is 3.5 years enjoyed it!! Will go there again...

Arrived at 1.00 am for a four day fully paid stay to be told they had overbooked hotel and we had been moved to hotel up the road not on the sea side for duration of our stay. Was unimpressed but as we had no option that night we went to other hotel where we were given a standard room not comparable to superior room we had booked at Melissa Beach and not on the beach side of the road.Went back to Melissa Beach next morning very determined to explain that we were unhappy with the situation. We explained that with internet bookings that have been accepted 3 months in advance this should not happen. We are no longer living in the 70s or 80s where hotels could get away with doing this and putting us up in non comparable hotels. As it turned out through much persistent discussion they found a room but we wondered who they bumped out the next three nights. Towels covering empty pool seats from 8 in the morning are an issue and two slow lifts for the number of guests not enough..

Have stayed here before and loved it. It now has a new manager and small things like getting a bottle of water are no longer part of the all inclusive. They only give 1 room key because they want you to leave a second key in the room to keep the AC on. Really inconvenient when you and your wife must rely on one key. Hotel is full of Russian tourists of which almost all are extremely rude