The President

Excellent staff , service was impeccable

The room was huge, gorgeous and spotless. Beds comfy. Shower hot and powerful. The views over the city were lovely and enjoyed with a good coffee sat in the window seat. We loved every minute . The spa was fantastic - so relaxing. Staff were great and the hotel was very accommodating to special requests. The reception is staffed 24/7. We felt very safe and welcome. Piano music was playing when we first arrived which was just lovely.

The hotel staff was very courteous and polite. The property was amazing and spotless. My only complaint is that the television in the room did not have English speaking channels or subtitles

Here’s an updated version that clearly includes the safety issue while keeping a firm, factual tone: > Disappointing experience for a 5-star hotel. The beds and pillows were uncomfortable, and the bathrooms are in need of renovation. The front desk staff was unfriendly, street noise was clearly audible inside the room, and the carpet was dirty. Breakfast was identical for all five days, which is unacceptable for this category. More concerning was a safety issue: my husband got cut in the pool, and there was no first aid kit available in the pool area. When we informed the front desk, they showed no concern and did not take any action to address the situation or ensure the safety of other guests.

Location and quality of services!

Staff was so friendly and helpful. Love the location. Amazing breakfast. We will be back!

Great hotel, well priced and very well located

We were given a handicapped room. The room was smelly , the room had no boiler water. The fridge was not clean. The toilet did not flush properly. We complained to expedia and they offered a complimentary fruit dish that was never delivered.

We enjoyed our stay at The President. The beds were comfortable and the staff was very helpful.

The hotel staff are nice and the areas was convenient to all the areas we visited.

Great hotel overall. Structure was a bit dated and windows could use a good cleaning but those are quite trivial comments. Bedroom was great and the view from 411 is lovely. Bathrooms could do with a slight upgrade though to reflect the rest of the room.

Next to the river and walking distance to the astronomical clock. The sauna and pool were great!

The President Hotel Prague while markets itself as a 5-star hotel, did not fully align with that standard. The room design left much to be desired in terms of functionality. There was a noticeable lack of storage space — no commodes or shelves — and the overall room layout felt inconvenient. It was also difficult to find accessible electrical sockets for charging devices, which is a small but significant frustration for any traveler. The Wi-Fi connection was weak and unreliable throughout my stay, which further impacted convenience. Additionally, one of the wardrobe hinges was broken, which contributed to a feeling of neglect in maintenance. Another downside was the absence of a gym. While the hotel does offer a SPA, it is not the same for someone who just need a short exercise and not a fancy procedure and obviously short from what one might expect from a 5-star property. On a more positive note, the hotel enjoys a great location, with easy access to many key attractions in Prague. The bar on the 6th floor offers a pleasant atmosphere and is staffed by friendly personnel. Overall, The President Hotel Prague currently falls short of delivering a true 5-star experience due to the accumulation of small, yet impactful issues.

Upon arrival I felt welcome, Nothing short of outstanding from the staff. However. The room that I had booked was not the room I stayed in. I was up charged for a room. The air wasnt working in the room and it was wildly hot throughout my stay. Outside of that it was a nice hotel.

Really lovely hotel. Great check-in, room, facilities and location. Good price too. Only issues we had was slow checkout and the bars in hotel and rooftop being quite expensive. Everything was excellent otherwise and wholly recommend.

Lovely staff and great location by the river. Worth getting a river view if you can. Our shower leaked but staff were quick to try and fix the issue. Lovely pool and sauna.

Worst pillows on the planet. Seriously crap pillows from Motel 6. Thought this was going to be a 5 star hotel experience but the beds have the OUTDATED individual bedspreads for each person which is pure madness. Sheets were crap. But then again, the hotel was half the price of The Four Seasons which I had previously stayed at in Prague. Truly unlikely to ever go back because at the beginning and end of every day you stay at hotel FOR SLEEP. My sleep was miserable because the bed sucked, the bedding was crap and the pillows were truly deplorable. Truly worse pillows in the last 10 years. Made my stay miserable as a result. Get a grip. You spend $100 million to build a hotel and you blow it this way. Fire the designers & management as a result or fix it. Wake up. On a positive note, glorious hotel in a perfect location for moving about but not near anything practical if you need that. The hotel's elevators are dysfunctional, every floor is a "half floor" requiring you to go up / down stairs if you pick the wrong elevator. Idiotic design as a result. Zero desk. Means worthless hotel for business travelers. How the hell can you work? You can't. Typical stupid bathrooms for Europeans. Glass door divider to the shower. Always a nightmare. Bathroom was rather small, but hey, all in all it's a great hotel if you can deal with the other issues. The rooftop bar however, is a gem of all gems. Dollar for dollar best hotel I could find in all of Prague City Center.

I recently stayed at the president and overall, I had a wonderful experience. The hotel’s location is absolutely fantastic—perfectly situated within walking distance of numerous restaurants, shops, and attractions. Whether you’re in the mood for a casual bite, fine dining, or exploring local boutiques, everything is just steps away. The staff were another highlight of my stay. They were friendly, accommodating, and genuinely seemed eager to assist whenever I interacted with them in person. Their warmth made me feel welcome throughout my visit. However, one area of improvement is their responsiveness to calls and messages. Before arriving and even during my stay, I found it frustrating that no one answered the phone or responded to chat inquiries. Even when calling from the room, the front desk often went unanswered, and I had to contact walk down to resolve issues and requests. Despite this hiccup, the overall experience was great, and I would still recommend the hotel for its location, cleanliness, and friendly staff. If they can address their communication challenges, it would elevate the guest experience to perfection.

Excellent service, clean, chic, location can’t be better, nice view. Superb spa and pool. Delicious and complete breakfast.

Disgusting, unsafe, dangerous