Wakeup Copenhagen Bernstorffsgade

Friendly staff, a clean room and a breakfast with a view from the 10th floor. Not enough space in the room for big luggage but OK for short stays.

Very close to the central station and bus stop.

There was mold in the shower....black mold....terrible to breathe ...the room was extremely small ...to the point that there was no room to move at all. Bad experience overall.

Great spot - great location

Good location and walkable however rooms are very small bed fits wall to wall so no extra space. Workable if looking for a 1night stay transit stop

nothing to add

Location, lobby and service are good. The room is barely 10x10 sq ft

The only good thing about this hotel is the location. It’s right next to the central station so it’s perfect if you are going to be travelling to different areas. It’s also a walkable distance to Tivoli gardens and many restaurants and cafes. But the the room was very dirty. There was black mold next to our bed over the whole side of the wall. The amenities are non existent and the curtains are short so as soon as the sun is out, you wake up! So it lives up to that name I guess.

The rooms were the smallest rooms I have ever stayed in, very cramped. Pictures were deceiving. No room for luggage.

We wanted a room with character, a balcony, kitchen, and soaking tub and this delivered. Staff was kind and accommodating. This apartment style spot added old world style to our Krakow visit. We enjoyed being able to relax when not touring the city and salt mine.

The rooms were small but fine for a few days. Easy to walk to most historic attractions. WiFi wasn’t great though.

It just takes one poor attitude from one hotel employee to lower your expecrations. Employees here don't seem to be having a good time.

The room was as advertised. The shower floor would flood with water, the glass was filmed with grit, the outside of the glass was not clean. However, the bed was very comfortable, the facility was peaceful, the night cap bar was a good place to find a spot in the lobby and drink an ice cold beer. I would return as it was close to the central station and Vestabro, which is a surprisingly active area with lots of people, food and drink.

Hotel very central and easy to access by public transport.Convenient bus route 5C to and from airport.Breakfast very good served in rooftop terrace if you wished.Receptio staff were excellent

Wish the wi-fi wasn’t so spotty; sometimes it worked, other times it didn’t. Otherwise a decent place to stay and close to center of town.

I spent 4 days in Copenhagen after a cruise. On the cruise I had a 'solo traveler ocean view room. When I walked into the WakeUp Copenhagen room, I was unhappily shocked. It was easily the tinest room I had ever stayed in. It felt I was in a nursery sized room. It was tiny. Based on the size of the room, I probably would not stay at this hotel again. Yes, I know I can pay more to get a larger room, but honestly, based on how small the standard room was, I would not want to take a chance that the larger room would actually be substantially larger. The other big problem was the lack of ice availability. I have a warnout knee and often need to ice my knee at the end of the day because it is swollen. I truly resented having to pay for ice each day. It doesn't matter how much. On the cruise ship, there was a 4.95 service fee when I called room service for ice. Once they realized what I needed the ice for, the cruise company removed all the service fee. Each time at the hotel that I purchased 2 cups of ice, I told the guest serices representative what I needed the ice for each time I purchased ice. There was no comment. Those are 2 big reasons, why I will be unlikely to book a WakeUp hotel again. Another negative is the extreme use of technology. I want to deal with people, not computer screens Positives include the cordial staff and the location of the hotel. Thank you.

If i was a tiny child it would have been perfect

An easy 15 min walk from central station. Rooms are small but everything you need. Comfortable bed and no noticable noise. We chose to buy breakfast and it was very good value, buffet style. I would use this hotel again if I return to Copenhagen.

Clean and nice

We had a wake up large room which is small. There was no closet and the sink was in the same space as the toilet and shower. There was no space to unpack our bags but the bed was comfortable. Elevators were small for such a big hotel.