Hotel El Reloj

Hotels
8.2
/10
Very Good
122 reviews

What Guests Say About Their Stay

Evangjelia

10.0
/ 10
It is a very good spot, close to the historic center, the room is decent , clean, hot water which works, wifi, they have water in the lobby and coffee if you need. The staff is the best always friendly and atentive,specially Markus, but all of them are great.I booked for 3 nights originally which I was going to stay but the next day i hear constructions, so had to leave one day earlier and the hotel refunded my last night. Really appreciate what they did. It is a greta place. Would come again. When constructions are over . But is a great spot!

Myrna H

10.0
/ 10
The terrace is the best part of this hotel, not ment for long stays. But the rooms are clean staff is great and location is very convenient close to every. Also restaurant across the street has excellent food, all in all great 7days.

brandon

10.0
/ 10
Some Of the staff were good , the bartender was not good. Don’t expect her to give you ice or be polite.
In the Area
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76 C. 12 de Julio, Centro Histórico De Puerto Plata, San Felipe De Puerto Plata (Zona Urbana), Puerto Plata, Dominican Republic, 57000

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Hotel El Reloj is a good choice when you are visiting Centro Histórico De Puerto Plata. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel El Reloj

76 C. 12 de Julio, Centro Histórico De Puerto Plata, San Felipe De Puerto Plata (Zona Urbana), Puerto Plata, Dominican Republic, 57000
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Lobby Hotel El Reloj
Exterior 2 Hotel El Reloj

Discover More About Hotel El Reloj

General


Near Malecón De Puerto Plata

Location


With a stay at Hotel El Reloj, you'll be centrally located in Puerto Plata, steps from Embassy of the United States Dominican Republic and 3 minutes by foot from Malecón De Puerto Plata. This hotel is 0.6 mi (1 km) from Fort San Felipe and 5.3 mi (8.5 km) from Playa Dorada.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Embassy of the United States Dominican Republic - 0.1 km / 0.1 mi
Amber Museum - 0.3 km / 0.2 mi
Malecón De Puerto Plata - 0.3 km / 0.2 mi
St. Philip the Apostle Cathedral - 0.4 km / 0.3 mi
Independence Park - 0.4 km / 0.3 mi
Museum of Taino Art - 0.5 km / 0.3 mi
Fort San Felipe - 1 km / 0.6 mi
Estatua de Gregorio Luperon - 1.1 km / 0.7 mi
Taíno Bay Cruise Port - 1.4 km / 0.9 mi
Camacho Beach - 1.5 km / 1 mi
Cosita Rica Beach - 1.8 km / 1.1 mi
Long Beach - 2.7 km / 1.7 mi
Isabel De Torres National Park - 2.8 km / 1.8 mi
Lorilar Ranch - 4.4 km / 2.7 mi
Playa Costambar - 6.1 km / 3.8 mi

The nearest airports are:
Gregorio Luperon Intl. Airport (POP) - 21.9 km / 13.6 mi
Cibao Intl. Airport (STI) - 96 km / 59.6 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Planning an event in Puerto Plata? This hotel has 183 square feet (17 square meters) of space consisting of conference space and a meeting room.

Dining


Mingle with other guests at the complimentary reception, held daily.

Rooms


Treat yourself to a stay in one of the 32 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include ceiling fans, and housekeeping is provided daily.

All facilities in Hotel El Reloj

Bar, Cafe and Lounge Hotel El Reloj
Bar, Cafe and Lounge
Common Space Hotel El Reloj
Common Space
Lobby Hotel El Reloj
Lobby
Exterior Hotel El Reloj
Exterior
Others Hotel El Reloj
Others

Hotel Services

  • Laundry service
  • Welcoming drinks
  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

General

  • Smoking area

Accessibilty

  • Disabled access friendly

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Hotel El Reloj

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property only accepts cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
, To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel El Reloj
32
Another facilities in Hotel El Reloj
Laundry service, Welcoming drinks, 24-hour Receptionist, Concierge, Free WiFi

Frequently asked question in Hotel El Reloj

What are available facilities at Hotel El Reloj?
There are top facilites at Hotel El Reloj such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel El Reloj?
The standard check-in time at Hotel El Reloj is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel El Reloj?
Hotel El Reloj is a 2.0-star hotel.
How many rooms are available at Hotel El Reloj?
Hotel El Reloj has 32 rooms in total.
What do past guests say about Hotel El Reloj?
Hotel El Reloj is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Hotel El Reloj

8.2
Very Good
From 122 reviews
Cleanliness

8.8

Room Comfort

7.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel El Reloj

Number of reviews per page
20
40
Top reviews
Bob
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great staff and clean rooms.
Evangjelia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is a very good spot, close to the historic center, the room is decent , clean, hot water which works, wifi, they have water in the lobby and coffee if you need. The staff is the best always friendly and atentive,specially Markus, but all of them are great.I booked for 3 nights originally which I was going to stay but the next day i hear constructions, so had to leave one day earlier and the hotel refunded my last night. Really appreciate what they did. It is a greta place. Would come again. When constructions are over . But is a great spot!
Read More
Doug
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is on a busy street. Half of the building is being renovated. There is some construction noise from around 8am. And there was noise from dogs barking during the night sometimes.The hotel location is close to the centro area, but nowhere close to a nice beach. The beach in Puerto Plata is an embarassment to the city and the country. Full of garbage.The staff were all very nice. the price per night is very reasonable.
Read More
THEODORE
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

***WARNING*** This property is undergoing construction renovations. There are many positive features, such as the staff is very attentive, and the housekeeping manages to keep the rooms and even common areas very clean. But if relaxation and resting is your priority, this may not be the best choice, or if you’ve already made a reservation, suggest that your room is opposite side of the construction and renovation area.
Read More
Tito
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff member who checked us in/out was helpful and the process was easy.
Verified traveler
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good
brandon
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place , wonderful staff good location . 1 block from the malacon.
Myrna H
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The terrace is the best part of this hotel, not ment for long stays. But the rooms are clean staff is great and location is very convenient close to every. Also restaurant across the street has excellent food, all in all great 7days.
Alexandra Maria
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This experience was terrible! Awful reception, loud noise everywhere, couldn’t even sleep because at 7am, someone was hammering next to my room. Would never be back and I strongly recommend to avoid this place!!!!
Bob
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great people and great rooms. Need to work on the parking problem
Russell
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Quick seem less and with ease of transition
brandon
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Some Of the staff were good , the bartender was not good. Don’t expect her to give you ice or be polite.
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Anicia
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

What i like about this place was that it was near the beach
Bob
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great staff and always helpful!!!
Ficheler
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Na
Russell
icon-Leisure
Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Good bang for your buck, great location and helpful and friendly staff
Disneyris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Es conveniente y limpio
brandon
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

When I am I. Puerta Plata, I stay here, nice , clean professional place.
nutmeg
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel El Reloj

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 122 reviews
Cleanliness

8.8

Room Comfort

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel El Reloj

Number of reviews per page
20
40
Top reviews
Bob
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great staff and clean rooms.
Evangjelia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It is a very good spot, close to the historic center, the room is decent , clean, hot water which works, wifi, they have water in the lobby and coffee if you need. The staff is the best always friendly and atentive,specially Markus, but all of them are great.I booked for 3 nights originally which I was going to stay but the next day i hear constructions, so had to leave one day earlier and the hotel refunded my last night. Really appreciate what they did. It is a greta place. Would come again. When constructions are over . But is a great spot!
Read More
Doug
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is on a busy street. Half of the building is being renovated. There is some construction noise from around 8am. And there was noise from dogs barking during the night sometimes.The hotel location is close to the centro area, but nowhere close to a nice beach. The beach in Puerto Plata is an embarassment to the city and the country. Full of garbage.The staff were all very nice. the price per night is very reasonable.
Read More
THEODORE
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

***WARNING*** This property is undergoing construction renovations. There are many positive features, such as the staff is very attentive, and the housekeeping manages to keep the rooms and even common areas very clean. But if relaxation and resting is your priority, this may not be the best choice, or if you’ve already made a reservation, suggest that your room is opposite side of the construction and renovation area.
Read More
Tito
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff member who checked us in/out was helpful and the process was easy.
Verified traveler
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Good
brandon
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great place , wonderful staff good location . 1 block from the malacon.
Myrna H
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The terrace is the best part of this hotel, not ment for long stays. But the rooms are clean staff is great and location is very convenient close to every. Also restaurant across the street has excellent food, all in all great 7days.
Alexandra Maria
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

This experience was terrible! Awful reception, loud noise everywhere, couldn’t even sleep because at 7am, someone was hammering next to my room. Would never be back and I strongly recommend to avoid this place!!!!
Bob
icon-with Partner
with Partner
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Great people and great rooms. Need to work on the parking problem
Russell
icon-Leisure
Leisure
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Quick seem less and with ease of transition
brandon
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Some Of the staff were good , the bartender was not good. Don’t expect her to give you ice or be polite.
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The hotel is nice, there was construction happening when we arrived so from the outside it looked a little wild but it was a beautiful hotel. The rooftop is so nice and huge. We would stay again.
Anicia
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

What i like about this place was that it was near the beach
Bob
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Great staff and always helpful!!!
Ficheler
4.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Na
Russell
icon-Leisure
Leisure
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Good bang for your buck, great location and helpful and friendly staff
Disneyris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Es conveniente y limpio
brandon
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

When I am I. Puerta Plata, I stay here, nice , clean professional place.
nutmeg
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Place is very small but clean. Room was so small that you couldn't fully open the bathroom door and our light in the bathroom did not work at all and there are no windows so it was very dark in there. The place and staff were good for maybe a 2 night stay but lacked space. Staff were very pleasant. I would stay there again if I had a stop over but not for more than 2 or 3 nights.
Read More
Number of reviews per page
20
40