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Chez Elena Guesthouse
Guest Houses
8.0
/10
Very Good
22 reviews
What Guests Say About Their Stay
Keith
10.0
/ 10
Not a central location. Owners willing to help with travel arrangements. Very spacious clean accommodation.
agingerabroad
10.0
/ 10
Loved the place and would happily go back again. I recommend checking out some of the day trips they have to offer - you basically get your own personal tour guide :-).
Poppi
10.0
/ 10
The family are very kind and helpful and even picked me up at the airport when I arrived very late at night. They are also creative and there is a cool, arty feel to the place. Enjoyed my stay very much!
In the Area
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Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha, Ecuador
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Available Room Types in Chez Elena Guesthouse
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What's around Chez Elena Guesthouse
Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha, Ecuador
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Discover More About Chez Elena Guesthouse
General
Near Itchimbia Park
Location
With a stay at Chez Elena Guesthouse in Quito (Puengasi), you'll be within a 15-minute drive of Quicentro Sur Mall and Central Market. This family-friendly guesthouse is 2.5 mi (4.1 km) from Manuela Saenz Museum and 2.7 mi (4.4 km) from Nayon Xtreme Valley.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Concentración Deportiva de Pichincha - 2.4 km / 1.5 mi
General Rumiñahui Coliseum - 2.7 km / 1.7 mi
University Andina Simón Bolívar - 2.7 km / 1.7 mi
National Polytechnic School - 2.9 km / 1.8 mi
Pontificia Catholic University of Ecuador - 3 km / 1.9 mi
Salesian Polytechnic University - 3.3 km / 2.1 mi
Weilbauer Museum - 3.4 km / 2.1 mi
State Attorney General - 3.4 km / 2.1 mi
Ecuador Central Bank Museum - 3.5 km / 2.2 mi
El Ejido Park - 3.6 km / 2.2 mi
House of Ecuadorian Culture - 3.6 km / 2.2 mi
Teatro El Agora - 3.6 km / 2.2 mi
National Assembly of Ecuador - 3.6 km / 2.3 mi
Teatro Sucre - 3.6 km / 2.3 mi
La Mariscal Craft Market - 3.7 km / 2.3 mi
The preferred airport for Chez Elena Guesthouse is Mariscal Sucre Intl. Airport (UIO) - 39.5 km / 24.6 mi
Facilities
Pamper yourself with onsite massages and facials. You're sure to appreciate the recreational amenities, including a hot tub and a fitness center. Additional amenities at this guesthouse include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get around on the shuttle (surcharge), which operates within 5 km.
Business Facilities
Featured amenities include complimentary wired internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Dining
Stop by the guesthouse's restaurant, Chez Elena Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.
Rooms
Make yourself at home in one of the 16 guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
All facilities in Chez Elena Guesthouse
Entertainment Facility
Fitness Center
Common Space
Exterior
Others
Transportation
- Shopping center shuttle
- Airport transfer
- Area shuttle
- Beach shuttle
- Storage
- Valet parking
Hotel Services
- Laundry service
- Multilingual staff
- Express check-in
- Express check-out
- 24-hour Receptionist
- Concierge
Things to Do
- Shops
- Barbecue
- Fitness center
- TV lounge
- Library
General
- Rooftop terrace
- Parking
- Terrace
Connectivity
- LAN Internet
- Free WiFi
- Internet point
Public Facilities
- Coffee/tea in lobby
- Smoke-free area
- Safety deposit box
Family-friendly Facilities
- Kids club
- Toys
Food and Drinks
- Breakfast
- Snack bar
Kids and Pets
- Babysitting
- Children facilities
Accessibilty
- Accessible parking
Business Facilities
- Business facilities
Nearby Facilities
- Hair salon
Sports and Recreations
- Game room
Shuttle Service
- Train station pickup
Accommodation Policy & General Information in Chez Elena Guesthouse
Important Note
- Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation.
- Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Alcohol is not permitted at this property.
- Parking height restrictions apply.
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 12:00
- Breakfast fee: approximately USD 3.50 per person
- Airport shuttle fee: USD 39 per room (one way)
- Pet deposit: USD 5 per night
- Pet fee: USD 5 per pet, per night (maximum USD 60 per stay)
- An in-room refrigerator is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Professional property host/manager, No alcohol allowed onsite, No cribs (infant beds) available, Parking height restrictions apply
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 12:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Chez Elena Guesthouse | 16 |
Number of floors in Chez Elena Guesthouse | 6 |
Another facilities in Chez Elena Guesthouse | Shopping center shuttle, Airport transfer, Area shuttle, Beach shuttle, Storage |
Frequently asked question in Chez Elena Guesthouse
What are available facilities at Chez Elena Guesthouse?
There are top facilites at Chez Elena Guesthouse such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chez Elena Guesthouse?
The standard check-in time at Chez Elena Guesthouse is starting from From 12:00 while the latest check-out time is at Before 12:00
Does Chez Elena Guesthouse provide breakfast?
Yes, Chez Elena Guesthouse provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Chez Elena Guesthouse?
Chez Elena Guesthouse is a 2.5-star hotel.
How many floors does Chez Elena Guesthouse have?
Chez Elena Guesthouse has 6 floors.
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More Reviews from Other Guests in Chez Elena Guesthouse
Overall Ratings & Reviews Chez Elena Guesthouse
Other sources (22)
8.0
Very Good
From 22 reviews
Cleanliness
8.8
Room Comfort
8.2
Location
5.4
Service and Facilites
9.0
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Traveler Reviews Chez Elena Guesthouse
Number of reviews per page
20
40
Top reviews
Pablo
with Partner
8.0
/10
Reviewed 467 week(s) ago
Expedia Group verified review
The hotel was nice. I went with my family (my wife and little daughter) and we enjoy it. The staff is actually a family and they were very kind and friendly. The food was good, basically homemade. The room was clean, no so big but was enough for us. For the price the accommodation was very good.
Verified traveler
6.0
/10
Reviewed 533 week(s) ago
Expedia Group verified review
Comfortable accommodations with a roof top patio. Breakfast and simple dinner available with advance request. Easy bus access to town. Hard for taxi drivers to find it but map with address is available.
Verified traveler
with Partner
4.0
/10
Reviewed 541 week(s) ago
Hotels.com verified review
Chez Elena is a bit out of the way with not much within walking distance. We showed up around 7pm and were not given the room we booked. They either don't have access to or don't check their reservations. However, Elena was very nice and cleaned another room for us right away.
The rooms are very, very basic. The curtains did not block light, and I'm sure people could see right into the rooms at night. Hot water was also iffy. I had a hot shower but my husband did not. While removed from Old Town, the neighborhood is still very loud at night and we did not sleep at all. WiFi is also spotty.
The positives are that Elena is extremely nice and accommodating. She made a delicious and generous breakfast, and she even shared with us tortillas made with homemade masa flour her previous guests had gifted to her. She also hunted at length for tape for us to fix a rip in our bag.
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Joy
4.0
/10
Reviewed 544 week(s) ago
Expedia Group verified review
Guesthouse is a correct statement. You are in someone else's home and the owner who is a bit of a moody character lets you know it. Didn't get a warm, fuzzy feeling in this place.
Not very accessible to historic area and not worth the money you save by staying here.
Keith
with Partner
10.0
/10
Reviewed 561 week(s) ago
Hotels.com verified review
Not a central location. Owners willing to help with travel arrangements. Very spacious clean accommodation.
agingerabroad
10.0
/10
Reviewed 636 week(s) ago
Expedia Group verified review
Loved the place and would happily go back again. I recommend checking out some of the day trips they have to offer - you basically get your own personal tour guide :-).
Poppi
10.0
/10
Reviewed 641 week(s) ago
Expedia Group verified review
The family are very kind and helpful and even picked me up at the airport when I arrived very late at night. They are also creative and there is a cool, arty feel to the place. Enjoyed my stay very much!
Verified traveler
8.0
/10
Reviewed 669 week(s) ago
Hotels.com verified review
Convenient family-type atmosphere. Closer to the airport than most. Several steps down from the street and several steps up to our room. Not for handicapped travellers.
Chris
10.0
/10
Reviewed 671 week(s) ago
Hotels.com verified review
I made a quick stay at Chez Elena before heading to the airport the following morning. The proprietors were fantastic hosts. They were friendly, cooked a great dinner, and helped us out with our travel needs (convenient airport shuttle service, for example). It was a pretty small operation and was much more like a homestay than a hotel. The place was a bit difficult to get to (Hotels.com has the wrong address up), and likely requires a taxi to get to anything in the city. The rooms were nice, the building was beautiful, and I wouldn't mind staying there again.
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Steve
8.0
/10
Reviewed 683 week(s) ago
Expedia Group verified review
Although this inn is out of the city, there is a bus stop right outside, and it's about a 20 bus ride to downtown. Paco and Elena are wonderful, friendly people. Their son, Dario, speaks English. They do their own tours, which were excellent.
Excellent value at this guest house. The house is like an art museum. Paco is a noted Ecuadorian artist. The breakfasts are fine. Hot water for showers is limited or missing.
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Verified traveler
Family
6.0
/10
Reviewed 711 week(s) ago
Hotels.com verified review
Excellent servive!!, Great food,
Verified traveler
6.0
/10
Reviewed 729 week(s) ago
Hotels.com verified review
Stay one night at this place. On arrival had to wait on the street for 45min until the owners arrived (in spite of the email sent the previous day). House is nice and clean. The location of the place is far from anything ($15-$20 cab ride from airport)- good thing they offered diner as there are no restaurant nearby. Bring hear plugs for the night: everyone has a dog in the neighbourhood. Very friendly family, good value in spite of location.
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Pam
10.0
/10
Reviewed 747 week(s) ago
Hotels.com verified review
The owners are wonderful, and very friendly.
I will stay there again. You will have to either take a taxi or bus, to get to the tourists sites, but easy to do
Nick
10.0
/10
Reviewed 789 week(s) ago
Hotels.com verified review
This is a very lovely, new, clean, and hospitable hotel. It is a 20 minute bus ride from downtown Quito, which makes it a bit hard to find. I do heartily recommend it, however. Just remember to get the hotel's local number from Hotels.com before you come, so the taxi driver can call to get directions if needed. Alternatively, print the map located on the Hotels.com website and bring it along with you. The owners live right next door. They serve breakfast and dinner. It seems more like a B&B but you have your own private bedroom with its alloted bathroom in the adjoining hallway. The hot water works. Overall, an excellent stay at a quite remarkable price. Oh, the bus line is very convenient into town, picking you up and dropping you off just 100 feet from the hotel. 5 stars except for the location. The wifi signal is weak, but I'll get them to work on it.
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Elizabeth
10.0
/10
Reviewed 414 week(s) ago
Expedia Group verified review
It’s a great place to stay! Paco and Elena will make you feel at home. We have stayed 3 times.
Piter
10.0
/10
Reviewed 535 week(s) ago
Expedia Group verified review
De Colores!
Esta Excelentemente ubicada cerca del centro historico de Quito, facil acceso en transporte publico, el trato del personal es excelente. Dios los bendiga!
Armand
with Partner
8.0
/10
Reviewed 581 week(s) ago
Hotels.com verified review
Un milieu très familial, des gens tres accueillants et tres avenants. Au moins une personne sur place parle français et anglais. On peut obtenir de très bonnes informations sur les points d'intérêts a Quito et dans les environs. Acces facile a la vieille ville de Quito par autobus.
Jorge Enrique Gallego
2.0
/10
Reviewed 624 week(s) ago
Hotels.com verified review
Terrible, no me recibieron en el hotel, que mi reserva estaba cancelada, que no habían habitaciones, fue evidente que tenían sobre vendido el hotel, por el campeonato Latinoamérica de BMX, al evento que fui, a las 2 de la mañana me toco salir a buscar otro hotel y lo encontré gracias a Dios, eso si la confiabilidad que pude tener con Hoteles.com se perdió por completo, es decir no los recomendaría jamás, ni a ese hotel ni a su sitio web... Pues lo que se gestiona con ustedes no los respetan los hoteles así de simple!!
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Verified traveler
10.0
/10
Reviewed 634 week(s) ago
Hotels.com verified review
tres bon et en plus le fils dario parle couramment le francais
Simon
8.0
/10
Reviewed 635 week(s) ago
Expedia Group verified review
Für längere Aufenthalte in quito weniger geeignet, da Taxi oder Busse erforderlich sind. Da Türen und Tor abends geschlossen sind, bereitet der nächtliche Einlass gelegentlich Probleme (man erhält dazu keinen Schlüssel). Sehr freundliche Gastgeber und sehr gutes Essen.
Number of reviews per page
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