Hacienda Cusin

Hotels
9.4
/10
Exceptional
15 reviews

What Guests Say About Their Stay

Kathleen

10.0
/ 10
Beautiful property, fantastic meals, and a wonderful staff made this trip a delight! Highly recommend this Hacienda!

Magali

10.0
/ 10
Excelentes instalaciones y el servicio es lo más destacado, sobre todo del personal del restaurante
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James

10.0
/ 10
A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
In the Area
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Calle Chiriboga, San Pablo, Otavalo, Imbabura, Ecuador, 100547

Main Facilities

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Restaurant
WiFi
Staying at Hacienda Cusin is a good choice when you are visiting San Pablo.
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What's around Hacienda Cusin

Calle Chiriboga, San Pablo, Otavalo, Imbabura, Ecuador, 100547
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Discover More About Hacienda Cusin

Location


Staying at Hacienda Cusin is a good choice when you are visiting San Pablo.

About Hacienda Cusin

Savor your favorite dishes with special cuisines from Hacienda Cusin exclusively for you.

Hacienda Cusin is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hacienda Cusin is the right place to stay.

All facilities in Hacienda Cusin

Others Hacienda Cusin
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Welcoming drinks
  • Tours
  • Laundry service
  • Luggage storage
  • Front desk
  • Concierge

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference center
  • Business center
  • Conference rooms

Things to Do

  • Barbecue
  • Picnic area
  • Garden
  • Library

General

  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Billiard

Accommodation Policy & General Information in Hacienda Cusin

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125 per stay
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 15:30
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 15:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hacienda Cusin
40
Another facilities in Hacienda Cusin
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in Hacienda Cusin

What are available facilities at Hacienda Cusin?
There are top facilites at Hacienda Cusin such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hacienda Cusin?
The standard check-in time at Hacienda Cusin is starting from 15:00 - 15:30 while the latest check-out time is at Before 12:00
Does Hacienda Cusin provide breakfast?
Yes, Hacienda Cusin provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hacienda Cusin?
Hacienda Cusin is a 3.5-star hotel.
How many rooms are available at Hacienda Cusin?
Hacienda Cusin has 40 rooms in total.
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More Reviews from Other Guests in Hacienda Cusin

9.4
Exceptional
From 15 reviews
Cleanliness

9.8

Room Comfort

8.8

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Hacienda Cusin

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property, fantastic meals, and a wonderful staff made this trip a delight! Highly recommend this Hacienda!
Magali
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excelentes instalaciones y el servicio es lo más destacado, sobre todo del personal del restaurante
Gloria
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Hermosa simplemente hermosa
Philippe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Wonderful property and extremely attentive staff
Gladys
8.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

It was clean and pleasant but there was no wifi in the room
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
Read More
Maryam
6.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 272 week(s) ago

Expedia Group verified review

Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
Read More
Tina
10.0
/10
Reviewed 276 week(s) ago

Hotels.com verified review

A great place to relax and enjoy.
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!
Verified traveler
10.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

Wonderful location and an amazing natural friendly staff. Highly recommend
Alegría
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Cusin es maravilloso. Sigan ask
troy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Très belle authentique hacienda dans un merveilleux parc. Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service. Beaucoup de charme et très romantique.
JORGE
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

hubo cambio de habitacion
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

Lugar bien conservado e interesante
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hacienda Cusin

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 15 reviews
Cleanliness

9.8

Room Comfort

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hacienda Cusin

Number of reviews per page
20
40
Top reviews
Kathleen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful property, fantastic meals, and a wonderful staff made this trip a delight! Highly recommend this Hacienda!
Magali
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excelentes instalaciones y el servicio es lo más destacado, sobre todo del personal del restaurante
Gloria
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Hermosa simplemente hermosa
Philippe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Wonderful property and extremely attentive staff
Gladys
8.0
/10
Reviewed 220 week(s) ago

Hotels.com verified review

It was clean and pleasant but there was no wifi in the room
James
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

A charming hacienda with beautiful grounds. It is showing its age in places but is generally well-maintained. Thoroughly enoyed the fireplaces for cool mornings/evenings in the restaurant, drawing room, and our room. Service was excellent. The horseback ride with Ubertero was a highlight of our stay. A great place to stay in the Otovalo area.
Read More
Maryam
6.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

This Hacienda is very beautiful and well-maintained but the room wasn’t good. The room needed a lot of upgrades the bathroom was totally outdated. There was no hot water. I really enjoyed the garden so it’s worth to stay only one night to enjoy the surrounding and the garden but the room was very disappointing. It needed major renovation. The bathroom looked like a one star motel’s bathroom. Also do not book any activity with them, They overcharge terribly and it’s a total rip off. For example hire a taxi and ask the driver to wait when you finish your hike, it costed me $30 versus $120 that the Hacienda charges.
Read More
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 272 week(s) ago

Expedia Group verified review

Beautiful hacienda with well appointed rooms.WiFi very slow or almost not working l...elegant garden and ground. At the Time of check in, staff thought my booking was canceled...at the time of checkout I had to show the Orbitz confirmation as the charge is different from confirmation. In the end it was resolved to my satisfaction. Overall a very pleasant experience!
Read More
Tina
10.0
/10
Reviewed 276 week(s) ago

Hotels.com verified review

A great place to relax and enjoy.
Maria
icon-Leisure
Leisure
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

It’s a beautiful property set in a historical mansion from 1620 it offers great hotel, gastronomic services!
Verified traveler
10.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

Wonderful location and an amazing natural friendly staff. Highly recommend
Alegría
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Cusin es maravilloso. Sigan ask
troy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

Très belle authentique hacienda dans un merveilleux parc. Repas très agréable, feu de cheminée allumé en soirée dans la chambre lors du room service. Beaucoup de charme et très romantique.
JORGE
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 228 week(s) ago

Expedia Group verified review

hubo cambio de habitacion
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

Lugar bien conservado e interesante
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 344 week(s) ago

Expedia Group verified review

Me gusto el ambiente de Tranquilidad y paz que se respira en el lugar, que no me gusto el área del Monasterio esta descuidado en sus áreas comunes
You’ve read all the top reviews.
Number of reviews per page
20
40