Hotel Doña Esther

Hotels
9.2
/10
Exceptional
51 reviews

What Guests Say About Their Stay

Howard Paul

10.0
/ 10
Awesome hotel that is centrally located ,very clean and offers a complimentary breakfast . Service staff and arranged taxi to the airport is first class .

Elizabeth

10.0
/ 10
Check in was easy, appreciated the parking across the street. Decor of hotel is cheerful, the beds were comfortable, the hot shower plentiful. Perfect location between main square and market.

Helen

10.0
/ 10
The staff are so welcoming and friendly, like You are staying with family. The hotel is so well looked after, with so many personal touches and thought, it’s really a gem
In the Area
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Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, Ecuador, 100201

Main Facilities

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24-Hour Front Desk
WiFi
Near Instituto Otavaleño de Antropología
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What's around Hotel Doña Esther

Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, Ecuador, 100201
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Discover More About Hotel Doña Esther

General


Near Instituto Otavaleño de Antropología

Location


Located in Otavalo, Hotel Doña Esther is a 2-minute drive from Plaza de Ponchos and 5 minutes from Condor Park. This hotel is 3.1 mi (5 km) from Peguche Waterfall and 3.8 mi (6.1 km) from Taxopamba Waterfall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Instituto Otavaleño de Antropología - 0.1 km / 0.1 mi
Plaza de Ponchos - 0.6 km / 0.4 mi
Galeria Gabriel Ceballos Ulloa - 0.7 km / 0.4 mi
El Lechero - 2.7 km / 1.7 mi
Condor Park - 3.3 km / 2.1 mi
Lago San Pablo - 3.9 km / 2.4 mi
Peguche Waterfall - 4.2 km / 2.6 mi
Tahuantinsuyo Weaving Workshop - 4.9 km / 3.1 mi
Taxopamba Waterfall - 6.1 km / 3.8 mi
Cotocachi Cultural Museum - 10.2 km / 6.3 mi
Araque Water Park - 10.7 km / 6.6 mi
Pucara de Tupigachi - 14.3 km / 8.9 mi
Mojanda Lake - 14.5 km / 9 mi
Laguna Cuicocha - 15 km / 9.3 mi
Megasaurios Park - 15.6 km / 9.7 mi

The preferred airport for Hotel Doña Esther is Mariscal Sucre Intl. Airport (UIO) - 77.7 km / 48.3 mi

Facilities


Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features tour/ticket assistance and bike parking. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11 AM.

Rooms


Make yourself at home in one of the 13 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily.

All facilities in Hotel Doña Esther

Bar, Cafe and Lounge Hotel Doña Esther
Bar, Cafe and Lounge
Entertainment Facility Hotel Doña Esther
Entertainment Facility
Common Space Hotel Doña Esther
Common Space
Lobby Hotel Doña Esther
Lobby
Exterior Hotel Doña Esther
Exterior

Transportation

  • Area shuttle
  • Airport transfer
  • Storage

General

  • Rooftop terrace
  • Terrace
  • Motorcycle parking

Things to Do

  • Garden
  • Library

Public Facilities

  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Doña Esther

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
13:00 - 23:30
Check-out:
Before 12:00

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 5 per night (66 ft away)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 12.0 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Professional property host/manager, Essential workers only - NO, No elevators

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 13:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Doña Esther
13
Another facilities in Hotel Doña Esther
Area shuttle, Airport transfer, Storage, Rooftop terrace, Terrace

Frequently asked question in Hotel Doña Esther

What are available facilities at Hotel Doña Esther?
There are top facilites at Hotel Doña Esther such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Doña Esther?
The standard check-in time at Hotel Doña Esther is starting from 13:00 - 23:30 while the latest check-out time is at Before 12:00
Does Hotel Doña Esther provide breakfast?
Yes, Hotel Doña Esther provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Doña Esther?
Hotel Doña Esther is a 3.0-star hotel.
How many rooms are available at Hotel Doña Esther?
Hotel Doña Esther has 13 rooms in total.
See All

More Reviews from Other Guests in Hotel Doña Esther

9.2
Exceptional
From 51 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Doña Esther

Number of reviews per page
20
40
Top reviews
Dave
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, and the restaurant is excellent - one of the best in Otavalo. The free breakfast is just average, but the lunch and dinner menu is great. The pizza from their wood fired oven is excellent, and also their various pasta dishes.
Howard Paul
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome hotel that is centrally located ,very clean and offers a complimentary breakfast . Service staff and arranged taxi to the airport is first class .
Elizabeth
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check in was easy, appreciated the parking across the street. Decor of hotel is cheerful, the beds were comfortable, the hot shower plentiful. Perfect location between main square and market.
Helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The staff are so welcoming and friendly, like You are staying with family. The hotel is so well looked after, with so many personal touches and thought, it’s really a gem
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful colonial architecture with the nicest staff. Best place to stay in Otavalo.
Doris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Lovely little hotel. Close to the market. Very helpful staff who organized a driver to take us to the Cuicocha Lake, and pick us up after the hike. We struggled to find a bus to Latacunga but, again, the receptionist was very helpful in contacting the bus company. Luis took us to the bus stop and made sure we got on the right bus. Great service.
Read More
Siamak
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

They tried to give us a single bed, when we had booked for a couple. The pictures they have posted is nothing like the property. No TV, $5 per night for parking when they list parking on property. This is for budget backpackers, not a hotel.
Stéphanie
icon-
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Jolie hôtel, très bien situé. Le personnel est très amical, c’est propre, il y a 4 choix de petits déjeuner c’était très bien. Ça a été très facile de trouver du stationnement
Sheryl
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Staying at Dona Esther was a wonderful experience. The rooms are charming, clean and well decorated. The staff were friendly and helpful. There was a feeling of happiness and warmth among the staff. The courtyard and the restaurant are pretty and cozy. Our food was excellent.
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

We spent one night here but it was very comfortable, homely, and the staff were super helpful. I'd definitely stay here again.
Ann
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The staff were extremely helpful in arranging transportation and a tour.
Diana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.
Dylan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Excellent staff, good restaurant and a very convenient location
Audrey
icon-Leisure
Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Rhian
icon-
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Read More
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
Molly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Read More
JUAN MARTIN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

thanks
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Hotel Doña Esther

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 51 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Doña Esther

Number of reviews per page
20
40
Top reviews
Dave
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very friendly and helpful staff, and the restaurant is excellent - one of the best in Otavalo. The free breakfast is just average, but the lunch and dinner menu is great. The pizza from their wood fired oven is excellent, and also their various pasta dishes.
Howard Paul
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome hotel that is centrally located ,very clean and offers a complimentary breakfast . Service staff and arranged taxi to the airport is first class .
Elizabeth
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Check in was easy, appreciated the parking across the street. Decor of hotel is cheerful, the beds were comfortable, the hot shower plentiful. Perfect location between main square and market.
Helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

The staff are so welcoming and friendly, like You are staying with family. The hotel is so well looked after, with so many personal touches and thought, it’s really a gem
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Beautiful colonial architecture with the nicest staff. Best place to stay in Otavalo.
Doris
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Lovely little hotel. Close to the market. Very helpful staff who organized a driver to take us to the Cuicocha Lake, and pick us up after the hike. We struggled to find a bus to Latacunga but, again, the receptionist was very helpful in contacting the bus company. Luis took us to the bus stop and made sure we got on the right bus. Great service.
Read More
Siamak
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

They tried to give us a single bed, when we had booked for a couple. The pictures they have posted is nothing like the property. No TV, $5 per night for parking when they list parking on property. This is for budget backpackers, not a hotel.
Stéphanie
icon-
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Jolie hôtel, très bien situé. Le personnel est très amical, c’est propre, il y a 4 choix de petits déjeuner c’était très bien. Ça a été très facile de trouver du stationnement
Sheryl
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Staying at Dona Esther was a wonderful experience. The rooms are charming, clean and well decorated. The staff were friendly and helpful. There was a feeling of happiness and warmth among the staff. The courtyard and the restaurant are pretty and cozy. Our food was excellent.
Rebecca
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

We spent one night here but it was very comfortable, homely, and the staff were super helpful. I'd definitely stay here again.
Ann
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The staff were extremely helpful in arranging transportation and a tour.
Diana
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.
Dylan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Excellent staff, good restaurant and a very convenient location
Audrey
icon-Leisure
Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Rhian
icon-
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Read More
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 143 week(s) ago

Expedia Group verified review

We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
Molly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Read More
JUAN MARTIN
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

thanks
Number of reviews per page
20
40