Hotel NASS Casa del Aguila

Hotels
8.8
/10
Very Good
72 reviews

What Guests Say About Their Stay

Lisa

10.0
/ 10
Charming, older property. Breakfast provided in the morning. Maria(host) was very accommodating & nice. Good location to walk almost everywhere or catch a cab if needed. Restaurants & stores nearby. Soap provided, but bring your own amenities (shampoo, conditioner). Hair dryer available to borrow from front desk. Enjoyed our stay.

Sheryl

10.0
/ 10
Very old colonial estate in central old town Cuenca. If you’re bothered by creaky wood floors and everything old and small rooms, this is not for you. But if you’re enchanted by the quaint setting, kind helpful staff and easy walking access to downtown Cuenca, it’s wonderful. Great price, safe and calm setting

Stephen Chi-Wing

10.0
/ 10
A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff.
In the Area
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Mariscal Sucre 13-56 y Juan Montalvo, Cuenca, Azuay, Ecuador, A0111B

Main Facilities

Read More
24-Hour Front Desk
Parking
WiFi
Staying at Hotel NASS Casa del Aguila is a good choice when you are visiting Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel NASS Casa del Aguila

Mariscal Sucre 13-56 y Juan Montalvo, Cuenca, Azuay, Ecuador, A0111B
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Lobby Hotel NASS Casa del Aguila
Exterior 2 Hotel NASS Casa del Aguila

Discover More About Hotel NASS Casa del Aguila

General


In Cuenca (Downtown Cuenca)

Location


With a stay at Hotel NASS Casa del Aguila, you'll be centrally located in Cuenca, steps from San Sebastian Plaza and within a 10-minute walk of New Cathedral of Cuenca. This hotel is 0.6 mi (0.9 km) from Calderon Park and 0.7 mi (1.2 km) from Río Tomebamba & Calle Larga.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of Modern Art - 0.2 km / 0.1 mi
San Sebastian Plaza - 0.2 km / 0.1 mi
San Cenaculo Church - 0.3 km / 0.2 mi
Iglesia San Sebastián - 0.3 km / 0.2 mi
San Francisco Plaza Market - 0.5 km / 0.3 mi
Convent of the Assumption - 0.5 km / 0.3 mi
Museum of Extreme Art - 0.5 km / 0.3 mi
Casa de los Arcos Art Museum - 0.5 km / 0.3 mi
New Cathedral of Cuenca - 0.5 km / 0.3 mi
Calderon Park - 0.6 km / 0.4 mi
Church of Santo Domingo - 0.6 km / 0.4 mi
University of Cuenca's Orchid Garden - 0.6 km / 0.4 mi
Sombrero Museum - 0.7 km / 0.4 mi
Museum of the Canari Identity - 1 km / 0.6 mi
Las Conceptas Museum - 1.1 km / 0.7 mi

The nearest airports are:
Cuenca (CUE-Mariscal Lamar) - 3.5 km / 2.1 mi
Jose Joaquin de Olmedo Intl. Airport (GYE) - 196.4 km / 122 mi

Facilities


Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include a communal living room and a reception hall.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.

Rooms


Make yourself at home in one of the 15 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

All facilities in Hotel NASS Casa del Aguila

Entertainment Facility Hotel NASS Casa del Aguila
Entertainment Facility
Functional Hall Hotel NASS Casa del Aguila
Functional Hall
Common Space Hotel NASS Casa del Aguila
Common Space
Lobby Hotel NASS Casa del Aguila
Lobby
Exterior Hotel NASS Casa del Aguila
Exterior

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Reception hall
  • Smoking area
  • Rooftop terrace
  • Parking

Accessibilty

  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly

Food and Drinks

  • Continental breakfast
  • Breakfast

Public Facilities

  • Safety deposit box
  • Coffee/tea in lobby

Business Facilities

  • Meeting rooms
  • Business facilities

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel NASS Casa del Aguila

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 23:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 23:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel NASS Casa del Aguila
15
Number of floors in Hotel NASS Casa del Aguila
2
Another facilities in Hotel NASS Casa del Aguila
Laundry service, Welcoming drinks, Luggage storage, 24-hour Receptionist, Concierge

Frequently asked question in Hotel NASS Casa del Aguila

What are available facilities at Hotel NASS Casa del Aguila?
There are top facilites at Hotel NASS Casa del Aguila such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel NASS Casa del Aguila?
The standard check-in time at Hotel NASS Casa del Aguila is starting from 14:00 - 23:30 while the latest check-out time is at Before 12:00
Does Hotel NASS Casa del Aguila provide breakfast?
Yes, Hotel NASS Casa del Aguila provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel NASS Casa del Aguila?
Hotel NASS Casa del Aguila is a 3.0-star hotel.
How many floors does Hotel NASS Casa del Aguila have?
Hotel NASS Casa del Aguila has 2 floors.
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More Reviews from Other Guests in Hotel NASS Casa del Aguila

8.8
Very Good
From 72 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel NASS Casa del Aguila

Number of reviews per page
20
40
Top reviews
JACK
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We enjoyed the atmosphere and decorations and the breakfast. Pleasent staff.
miguel
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I like to walk and it was a little out of the way for Calle Larga or Park Calderón, but I did get to check out the little plaza near by that had a great set of restaurants and a museum of modern art. I did walk around a lot and it did not bother me much, however some people might just take a taxi to other places.
Walter
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Propriedad no recomendable. Me despertaron a las 7 AM demandando que saque mi vehiculo del estacionamiento y que pague los $5 diarios. El dormitorio sin ventanas. El estacionamiento no es gratis. El WiFi una porqueria. No hubo agua. No habia como ducharse. No se podia usar el lavabo ni el sanitario. Me ofrecieron un descuento para la proxima visita pero no me quedo ni asi me den gratis.
Read More
Lisa
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Charming, older property. Breakfast provided in the morning. Maria(host) was very accommodating & nice. Good location to walk almost everywhere or catch a cab if needed. Restaurants & stores nearby. Soap provided, but bring your own amenities (shampoo, conditioner). Hair dryer available to borrow from front desk. Enjoyed our stay.
Read More
Fabian
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Location is great, the property is beautiful but needs cleaning and be great if the staff get better skin the customer service both ladies were unprofessional unfriendly and poor attention to customer
Sheryl
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very old colonial estate in central old town Cuenca. If you’re bothered by creaky wood floors and everything old and small rooms, this is not for you. But if you’re enchanted by the quaint setting, kind helpful staff and easy walking access to downtown Cuenca, it’s wonderful. Great price, safe and calm setting
Stephanie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

This hotel was in a very convenient area, but was otherwise the worst experience I have ever had. The room was advertised as a queen bed, with air conditioning and bidets. It was a double, no climate control of any kind in the whole building, and no bidets. Breakfast was 7:30 to 9 but had no food left at 8 one day, and didn’t even start until 8 another. Also, while it says free WiFi and it was indeed free, the advertised rate of 250 is a massive lie. The best we got in five days was a speed of 3, which was impossible to use. The staff was rude, and definitely did not speak any language besides Spanish (which was fine, I speak Spanish! But they advertise the front desk can do English and French and they definitely cannot). They also failed to clean our room more than once despite cleaning listed as a daily, not two or three day cycle. I usually don’t leave reviews, but this place was rated so highly and was so not as advertised that I feel like I have to this time. Also, the beds are rock hard and the sheets and pillows are as thin as paper.
Read More
Stephen Chi-Wing
icon-Leisure
Leisure
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff.
Martha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Overall hotel was good. Rooms are a bit run down and not enough towels for the party size when you book a large room. In addition there are no toiletries in the rooms.
Diana
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

This is a lovely property. The only complaint about the facilities is the towels were threadbare and fraying and the sheets thin. The location is excellent. All the historic area sites are within walking distance and there are lots of restaurants, coffee shops and pâtisseries on every block. We booked 4 nights though unfortunately they relocated us to another NASS hotel the first night...said our room needed repair. The explanation was a bit fishy. Then there was a mix up with billing on depature because of the relocation. The front desk was apologetic and sorted things out but the relocation did put a damper on our experience.
Read More
Sheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Beautiful old mansion with enclosed courtyard, sitting rooms (Salas), fun architecture and setting right downtown. Parking across the street costs $5 overnight. Staff got up at 5 am without complaint to open the parking garage so we could pick up our guests arriving at airport. Generous breakfast and very adequate bed. Excellent restaurants nearby.
Read More
Angela
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Great place in a beautiful city
Gonzalo
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

We contacted the hotel in advance about parking, and we were told parking was free in the mornings and had a cost in the evenings. When we checked in they said they will pay the parking for the nights. At checkout they said we had to pay for all the parking. They also wanted to charge more than what the reservation said and they did not give us a proper receipt
Read More
Cathy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Good location. Building was lovely with lots of areas to sit. However the staff were not particularly friendly or helpful. The door bell woke us up every morning at 7. Breakfast was poor, no fruit and fruit juice one morning and they run out of sausages and eggs another but plenty of good coffee was provided. We stayed 4 nights and our room was not cleaned once. They also charged us double the fee for parking.
Read More
Nicholas
icon-Leisure
Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The really friendly staff put up with my appalling Spanish. 😊
Andrés
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

Nice and comfortable place. Good buffet breakfast for the price.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 603 week(s) ago

Hotels.com verified review

The Hotel Casa Del Aguila was a nice place to stay in a city I just did not care for. The front desk was helpful on arrival and throughout our three-night stay. The room was a bit tight, though comfortable enough. The internet spotty. Breakfast was good and typical of most offered at similar South American hotels of the same quality. The highlight of the hotel is its beautiful common areas which provided a very relaxing place to hang out while not in the room. The entry door of the hotel is kept locked 24 hours a day, and you must ring a bell and await an employee to open it for you. It can get a little annoying, but I suppose they felt it necessary. The Old Town's architecture was nice, but our experience there was simply spoiled by the overwhelming and unhealthy level of air pollution created by the numerous buses traveling along its streets. In sum, the Hotel Case Del Aguila was a nice, affordable place to stay in a city we just did not care for.
Read More
Joel
8.0
/10
Reviewed 609 week(s) ago

Expedia Group verified review

The staff were very helpful, professional and courteous. We arrived on an early flight and were allowed to check in at 8:30a. Since we would also be leaving early on our last day, they let us have the complimentary breakfast that first day instead of the last since would be departing to early. There was no hair drier in the room but we borrowed one from the front desk as no extra cost. We got a wake-up call and they arranged a taxi for our early morning departure. The room was quiet largely because there were very few guests, but on the second night a group of excited young Americans were hanging out in the patio and we could hear them in the early evening. Luckily they didn't continue late in to the night, so we can say that our overall experience was quiet and relaxing.
Read More
chris
10.0
/10
Reviewed 626 week(s) ago

Expedia Group verified review

very stylish, renovated in the old, 19 c. style with amazing details. Fantastic atmosphere. Very nice and helpful style. One of the best hotel in my life.
Verified traveler
10.0
/10
Reviewed 627 week(s) ago

Expedia Group verified review

Lovely hotel with simple amenities and yummy breakfast
Number of reviews per page
20
40

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Others 4 Hotel NASS Casa del Aguila

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 72 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel NASS Casa del Aguila

Number of reviews per page
20
40
Top reviews
JACK
icon-Leisure
Leisure
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We enjoyed the atmosphere and decorations and the breakfast. Pleasent staff.
miguel
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

I like to walk and it was a little out of the way for Calle Larga or Park Calderón, but I did get to check out the little plaza near by that had a great set of restaurants and a museum of modern art. I did walk around a lot and it did not bother me much, however some people might just take a taxi to other places.
Walter
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Propriedad no recomendable. Me despertaron a las 7 AM demandando que saque mi vehiculo del estacionamiento y que pague los $5 diarios. El dormitorio sin ventanas. El estacionamiento no es gratis. El WiFi una porqueria. No hubo agua. No habia como ducharse. No se podia usar el lavabo ni el sanitario. Me ofrecieron un descuento para la proxima visita pero no me quedo ni asi me den gratis.
Read More
Lisa
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Charming, older property. Breakfast provided in the morning. Maria(host) was very accommodating & nice. Good location to walk almost everywhere or catch a cab if needed. Restaurants & stores nearby. Soap provided, but bring your own amenities (shampoo, conditioner). Hair dryer available to borrow from front desk. Enjoyed our stay.
Read More
Fabian
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Location is great, the property is beautiful but needs cleaning and be great if the staff get better skin the customer service both ladies were unprofessional unfriendly and poor attention to customer
Sheryl
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Very old colonial estate in central old town Cuenca. If you’re bothered by creaky wood floors and everything old and small rooms, this is not for you. But if you’re enchanted by the quaint setting, kind helpful staff and easy walking access to downtown Cuenca, it’s wonderful. Great price, safe and calm setting
Stephanie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

This hotel was in a very convenient area, but was otherwise the worst experience I have ever had. The room was advertised as a queen bed, with air conditioning and bidets. It was a double, no climate control of any kind in the whole building, and no bidets. Breakfast was 7:30 to 9 but had no food left at 8 one day, and didn’t even start until 8 another. Also, while it says free WiFi and it was indeed free, the advertised rate of 250 is a massive lie. The best we got in five days was a speed of 3, which was impossible to use. The staff was rude, and definitely did not speak any language besides Spanish (which was fine, I speak Spanish! But they advertise the front desk can do English and French and they definitely cannot). They also failed to clean our room more than once despite cleaning listed as a daily, not two or three day cycle. I usually don’t leave reviews, but this place was rated so highly and was so not as advertised that I feel like I have to this time. Also, the beds are rock hard and the sheets and pillows are as thin as paper.
Read More
Stephen Chi-Wing
icon-Leisure
Leisure
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff.
Martha
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Overall hotel was good. Rooms are a bit run down and not enough towels for the party size when you book a large room. In addition there are no toiletries in the rooms.
Diana
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

This is a lovely property. The only complaint about the facilities is the towels were threadbare and fraying and the sheets thin. The location is excellent. All the historic area sites are within walking distance and there are lots of restaurants, coffee shops and pâtisseries on every block. We booked 4 nights though unfortunately they relocated us to another NASS hotel the first night...said our room needed repair. The explanation was a bit fishy. Then there was a mix up with billing on depature because of the relocation. The front desk was apologetic and sorted things out but the relocation did put a damper on our experience.
Read More
Sheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Beautiful old mansion with enclosed courtyard, sitting rooms (Salas), fun architecture and setting right downtown. Parking across the street costs $5 overnight. Staff got up at 5 am without complaint to open the parking garage so we could pick up our guests arriving at airport. Generous breakfast and very adequate bed. Excellent restaurants nearby.
Read More
Angela
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Great place in a beautiful city
Gonzalo
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

We contacted the hotel in advance about parking, and we were told parking was free in the mornings and had a cost in the evenings. When we checked in they said they will pay the parking for the nights. At checkout they said we had to pay for all the parking. They also wanted to charge more than what the reservation said and they did not give us a proper receipt
Read More
Cathy
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Good location. Building was lovely with lots of areas to sit. However the staff were not particularly friendly or helpful. The door bell woke us up every morning at 7. Breakfast was poor, no fruit and fruit juice one morning and they run out of sausages and eggs another but plenty of good coffee was provided. We stayed 4 nights and our room was not cleaned once. They also charged us double the fee for parking.
Read More
Nicholas
icon-Leisure
Leisure
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The really friendly staff put up with my appalling Spanish. 😊
Andrés
10.0
/10
Reviewed 410 week(s) ago

Expedia Group verified review

Nice and comfortable place. Good buffet breakfast for the price.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 603 week(s) ago

Hotels.com verified review

The Hotel Casa Del Aguila was a nice place to stay in a city I just did not care for. The front desk was helpful on arrival and throughout our three-night stay. The room was a bit tight, though comfortable enough. The internet spotty. Breakfast was good and typical of most offered at similar South American hotels of the same quality. The highlight of the hotel is its beautiful common areas which provided a very relaxing place to hang out while not in the room. The entry door of the hotel is kept locked 24 hours a day, and you must ring a bell and await an employee to open it for you. It can get a little annoying, but I suppose they felt it necessary. The Old Town's architecture was nice, but our experience there was simply spoiled by the overwhelming and unhealthy level of air pollution created by the numerous buses traveling along its streets. In sum, the Hotel Case Del Aguila was a nice, affordable place to stay in a city we just did not care for.
Read More
Joel
8.0
/10
Reviewed 609 week(s) ago

Expedia Group verified review

The staff were very helpful, professional and courteous. We arrived on an early flight and were allowed to check in at 8:30a. Since we would also be leaving early on our last day, they let us have the complimentary breakfast that first day instead of the last since would be departing to early. There was no hair drier in the room but we borrowed one from the front desk as no extra cost. We got a wake-up call and they arranged a taxi for our early morning departure. The room was quiet largely because there were very few guests, but on the second night a group of excited young Americans were hanging out in the patio and we could hear them in the early evening. Luckily they didn't continue late in to the night, so we can say that our overall experience was quiet and relaxing.
Read More
chris
10.0
/10
Reviewed 626 week(s) ago

Expedia Group verified review

very stylish, renovated in the old, 19 c. style with amazing details. Fantastic atmosphere. Very nice and helpful style. One of the best hotel in my life.
Verified traveler
10.0
/10
Reviewed 627 week(s) ago

Expedia Group verified review

Lovely hotel with simple amenities and yummy breakfast
Number of reviews per page
20
40