Hotel Santa Monica

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7.6
/10
Pleasant
25 reviews

What Guests Say About Their Stay

Carlos

10.0
/ 10
It is an excellent hotel, it does not need any change, I would return to the same Hotel and I would recommend

Alexandra

10.0
/ 10
We love the hotel, the rooms were clean and comfortable. The dining area had a beautiful view of Cuenca and the food was good. My mom and I walked to many churches, restaurants and shops and we still needed more time to visit so many great places in Cuenca.

Brian

10.0
/ 10
We enjoyed our four nights here over Easter. The staff were very helpful and friendly even though we spoke almost no Spanish. The breakfast was good and the view from the top floor room where it was served was outstanding. They even had English Premier League Football on the telly one day! V central location...
In the Area
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Sucre 6-80 Y Borrero, Cuenca, Azuay, Ecuador

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Santa Monica is located in area / city Cuenca. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Santa Monica

Sucre 6-80 Y Borrero, Cuenca, Azuay, Ecuador
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Lobby Hotel Santa Monica
Lobby 2 Hotel Santa Monica

Discover More About Hotel Santa Monica

General
Near Iglesia San Sebastián

Location
With a stay at Hotel Santa Monica in Cuenca, you'll be in the historical district, just a 5-minute walk from Museum of Modern Art and 5 minutes by foot from Iglesia San Sebastián. This hotel is 0.5 mi (0.8 km) from San Sebastian Plaza and 0.6 mi (0.9 km) from San Cenaculo Church.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Museum of Modern Art - 0.4 km / 0.2 mi
Iglesia San Sebastián - 0.4 km / 0.3 mi
San Sebastian Plaza - 0.5 km / 0.3 mi
San Cenaculo Church - 0.8 km / 0.5 mi
Museum of Extreme Art - 0.9 km / 0.5 mi
Casa de los Arcos Art Museum - 0.9 km / 0.6 mi
University of Cuenca's Orchid Garden - 1 km / 0.6 mi
Convent of the Assumption - 1 km / 0.7 mi
New Cathedral of Cuenca - 1.1 km / 0.7 mi
Church of Santo Domingo - 1.1 km / 0.7 mi
Sombrero Museum - 1.2 km / 0.7 mi
Calderon Park - 1.2 km / 0.7 mi
Pista De Bicicross Bmx Cuenca - 1.5 km / 0.9 mi
Galeria FVega - 1.5 km / 0.9 mi
Museum of the Canari Identity - 1.5 km / 1 mi

The nearest airports are:
Cuenca (CUE-Mariscal Lamar) - 4.6 km / 2.8 mi
Jose Joaquin de Olmedo Intl. Airport (GYE) - 196 km / 121.8 mi

The preferred airport for Hotel Santa Monica is Jose Joaquin de Olmedo Intl. Airport (GYE).

Facilities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Dining
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms
Stay in one of 30 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in Hotel Santa Monica

Bar, Cafe and Lounge Hotel Santa Monica
Bar, Cafe and Lounge
Lobby Hotel Santa Monica
Lobby
Accommodation Services Hotel Santa Monica
Accommodation Services
Exterior Hotel Santa Monica
Exterior
Others Hotel Santa Monica
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms

General

  • Banquet
  • Parking

Transportation

  • Garage

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in Hotel Santa Monica

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Santa Monica
30
Number of floors in Hotel Santa Monica
6
Another facilities in Hotel Santa Monica
Laundry service, Newspaper in lobby, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Santa Monica

What are available facilities at Hotel Santa Monica?
There are top facilites at Hotel Santa Monica such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santa Monica?
The standard check-in time at Hotel Santa Monica is starting from From 14:00 while the latest check-out time is at Before 12:30
Does Hotel Santa Monica provide breakfast?
Yes, Hotel Santa Monica provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Santa Monica?
Hotel Santa Monica is a 3.0-star hotel.
How many floors does Hotel Santa Monica have?
Hotel Santa Monica has 6 floors.
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More Reviews from Other Guests in Hotel Santa Monica

7.6
Pleasant
From 25 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

9.6

Service and Facilites

8.2

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Most Relevant
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Traveler Reviews Hotel Santa Monica

Number of reviews per page
20
40
Top reviews
Daniel
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was ok
Amparo
icon-Family
Family
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

We like everything
Carlos
icon-
10.0
/10
Reviewed 238 week(s) ago

Expedia Group verified review

It is an excellent hotel, it does not need any change, I would return to the same Hotel and I would recommend
Alexandra
10.0
/10
Reviewed 524 week(s) ago

Expedia Group verified review

We love the hotel, the rooms were clean and comfortable. The dining area had a beautiful view of Cuenca and the food was good. My mom and I walked to many churches, restaurants and shops and we still needed more time to visit so many great places in Cuenca.
Verified traveler
6.0
/10
Reviewed 604 week(s) ago

Expedia Group verified review

Everything had to ordered through the front desk. No hair dryer in the room unless you requested it.
Verified traveler
8.0
/10
Reviewed 632 week(s) ago

Expedia Group verified review

Good quality hotel near the city center square Park Calderon. Walking distance to many tourist points of interest for culture, history, language schools, shopping, ATMs and taxis. The staff is very attentive with most being bilingual. Breakfast buffet is more than adequate in a setting of a top floor dining room with views of the city which is very nice. Furnishings and decor a bit dated, but sturdy and clean. The large bed was comfortable. Bathroom good size. Two down sides are the elevator does not run down to the ground floor. It starts at the second floor and goes to the top floor. If a person has mobility problems, then this would not be the place to stay. Second problem on occasion is the noise from car alarms and the fire siren that go off during the night. No sleeping through either of them.
Read More
Rhoman360
8.0
/10
Reviewed 707 week(s) ago

Expedia Group verified review

Santa Monica Hostal was upscale hotel in Cuenca. I don't speak much Spanish, and sometimes it was difficult communicaing with staff, but that's more my problem then theirs. However, since there are a number of Americans visiting Cuenca, they may consider some English lessons for their staff. The room was very nice, however, I couldn't find any thermostat, ergo A/C or heating controls. Apparently, since the weather is cool there year-round 60-75 degrees, I guess they figure just open your patio slider to cool off the room. The only problem is that apparently Cuenca is "car alarm" capital of the world(I've been to 21 countries so I have some expertise in this). There was a constant barrage of alarm beeps thruout the weekend, some even beep continuously while they're in the alarm mode. I was on the 5th floor, but it was still very annoying. Maybe, nothing the hotel can control, but something Cuencanos might consider controlling, i.e."noise pollution" just as damaging as other types to "livability index".
Read More
Jesus F
6.0
/10
Reviewed 731 week(s) ago

Hotels.com verified review

Room was cold and had Wi-Fi problems. I could not connect from my room. The personnel that works there are very friendly and they try to help, but some things are beyong their control.
mark
6.0
/10
Reviewed 735 week(s) ago

Hotels.com verified review

This hotel is very fine except that most of the rooms face the street and there is continual street noise though the night and the windows have to be open for comfort at night because there was no air conditioning.
Brian
10.0
/10
Reviewed 750 week(s) ago

Hotels.com verified review

We enjoyed our four nights here over Easter. The staff were very helpful and friendly even though we spoke almost no Spanish. The breakfast was good and the view from the top floor room where it was served was outstanding. They even had English Premier League Football on the telly one day! V central location...
Margie
10.0
/10
Reviewed 772 week(s) ago

Hotels.com verified review

This is our second stay at this hotel. We love it here and would not stay at any other hotel in Cuenca! Staff and owner are always smiling, customer service is incredible....It feels like home from the day we arrive until we leave. Thank you Monica, Claudia and the rest of your amazing staff. We can't wait to return!!
jocelyn
8.0
/10
Reviewed 807 week(s) ago

Hotels.com verified review

this is a very central hotel for Cuenca near to manyof the sites, the staff are all helpful and caring there are lovely views from the top of the hotel
Debaorh
icon-with Partner
with Partner
8.0
/10
Reviewed 822 week(s) ago

Expedia Group verified review

Nice hotel, excellent location. Easy walking distance to centro, shopping, restaurants. Rooms very clean, spacious. Rooms on front of hotel are a bit noisy in the morning due to traffic. Overall, an excellent hotel, excellent value. Free Wi-Fi and breakfast. Excellent and friendly staff.
Anton
10.0
/10
Reviewed 830 week(s) ago

Expedia Group verified review

Convenient location in the heart of Coenca, good value for money!
Verified traveler
10.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

I was pleased in general with my stay. The bed was very comfortable and the light breakfast offered in the 6th floor cafe was fine, good strong coffee and a decent start to the day. Clean, modern, attractive hotel in a good location. However, wifi was an issue in the rooms, but the lobby is okay if you need it. I would stay again.
Read More
Dagle Diogenes
2.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Hotel muy antiguo me aparecieron cucarachas en la pared ... terrible
Alfonso Paz
icon-Family
Family
8.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Como siempre...el lugar adecuado para la ciudad adecuada
diana
icon-Family
Family
6.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

Cuando llegamos con las maleta no abrieron la puerta solo nos miraba
Verified traveler
4.0
/10
Reviewed 586 week(s) ago

Hotels.com verified review

El hotel ha colocado un precio y luego después de hecha la reservación y garantizada con la tarjeta de crédito ha llamado por teléfono y cambiado el precio. NO RECOMENDO
Verified traveler
8.0
/10
Reviewed 804 week(s) ago

Hotels.com verified review

Por favor mejorar la señal de la TV Agua caliente en la ducha, son cositas que fallaron un poco.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Hotel Santa Monica

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 25 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

9.6

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Santa Monica

Number of reviews per page
20
40
Top reviews
Daniel
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

It was ok
Amparo
icon-Family
Family
10.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

We like everything
Carlos
icon-
10.0
/10
Reviewed 238 week(s) ago

Expedia Group verified review

It is an excellent hotel, it does not need any change, I would return to the same Hotel and I would recommend
Alexandra
10.0
/10
Reviewed 524 week(s) ago

Expedia Group verified review

We love the hotel, the rooms were clean and comfortable. The dining area had a beautiful view of Cuenca and the food was good. My mom and I walked to many churches, restaurants and shops and we still needed more time to visit so many great places in Cuenca.
Verified traveler
6.0
/10
Reviewed 604 week(s) ago

Expedia Group verified review

Everything had to ordered through the front desk. No hair dryer in the room unless you requested it.
Verified traveler
8.0
/10
Reviewed 632 week(s) ago

Expedia Group verified review

Good quality hotel near the city center square Park Calderon. Walking distance to many tourist points of interest for culture, history, language schools, shopping, ATMs and taxis. The staff is very attentive with most being bilingual. Breakfast buffet is more than adequate in a setting of a top floor dining room with views of the city which is very nice. Furnishings and decor a bit dated, but sturdy and clean. The large bed was comfortable. Bathroom good size. Two down sides are the elevator does not run down to the ground floor. It starts at the second floor and goes to the top floor. If a person has mobility problems, then this would not be the place to stay. Second problem on occasion is the noise from car alarms and the fire siren that go off during the night. No sleeping through either of them.
Read More
Rhoman360
8.0
/10
Reviewed 707 week(s) ago

Expedia Group verified review

Santa Monica Hostal was upscale hotel in Cuenca. I don't speak much Spanish, and sometimes it was difficult communicaing with staff, but that's more my problem then theirs. However, since there are a number of Americans visiting Cuenca, they may consider some English lessons for their staff. The room was very nice, however, I couldn't find any thermostat, ergo A/C or heating controls. Apparently, since the weather is cool there year-round 60-75 degrees, I guess they figure just open your patio slider to cool off the room. The only problem is that apparently Cuenca is "car alarm" capital of the world(I've been to 21 countries so I have some expertise in this). There was a constant barrage of alarm beeps thruout the weekend, some even beep continuously while they're in the alarm mode. I was on the 5th floor, but it was still very annoying. Maybe, nothing the hotel can control, but something Cuencanos might consider controlling, i.e."noise pollution" just as damaging as other types to "livability index".
Read More
Jesus F
6.0
/10
Reviewed 731 week(s) ago

Hotels.com verified review

Room was cold and had Wi-Fi problems. I could not connect from my room. The personnel that works there are very friendly and they try to help, but some things are beyong their control.
mark
6.0
/10
Reviewed 735 week(s) ago

Hotels.com verified review

This hotel is very fine except that most of the rooms face the street and there is continual street noise though the night and the windows have to be open for comfort at night because there was no air conditioning.
Brian
10.0
/10
Reviewed 750 week(s) ago

Hotels.com verified review

We enjoyed our four nights here over Easter. The staff were very helpful and friendly even though we spoke almost no Spanish. The breakfast was good and the view from the top floor room where it was served was outstanding. They even had English Premier League Football on the telly one day! V central location...
Margie
10.0
/10
Reviewed 772 week(s) ago

Hotels.com verified review

This is our second stay at this hotel. We love it here and would not stay at any other hotel in Cuenca! Staff and owner are always smiling, customer service is incredible....It feels like home from the day we arrive until we leave. Thank you Monica, Claudia and the rest of your amazing staff. We can't wait to return!!
jocelyn
8.0
/10
Reviewed 807 week(s) ago

Hotels.com verified review

this is a very central hotel for Cuenca near to manyof the sites, the staff are all helpful and caring there are lovely views from the top of the hotel
Debaorh
icon-with Partner
with Partner
8.0
/10
Reviewed 822 week(s) ago

Expedia Group verified review

Nice hotel, excellent location. Easy walking distance to centro, shopping, restaurants. Rooms very clean, spacious. Rooms on front of hotel are a bit noisy in the morning due to traffic. Overall, an excellent hotel, excellent value. Free Wi-Fi and breakfast. Excellent and friendly staff.
Anton
10.0
/10
Reviewed 830 week(s) ago

Expedia Group verified review

Convenient location in the heart of Coenca, good value for money!
Verified traveler
10.0
/10
Reviewed 390 week(s) ago

Expedia Group verified review

I was pleased in general with my stay. The bed was very comfortable and the light breakfast offered in the 6th floor cafe was fine, good strong coffee and a decent start to the day. Clean, modern, attractive hotel in a good location. However, wifi was an issue in the rooms, but the lobby is okay if you need it. I would stay again.
Read More
Dagle Diogenes
2.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Hotel muy antiguo me aparecieron cucarachas en la pared ... terrible
Alfonso Paz
icon-Family
Family
8.0
/10
Reviewed 460 week(s) ago

Hotels.com verified review

Como siempre...el lugar adecuado para la ciudad adecuada
diana
icon-Family
Family
6.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

Cuando llegamos con las maleta no abrieron la puerta solo nos miraba
Verified traveler
4.0
/10
Reviewed 586 week(s) ago

Hotels.com verified review

El hotel ha colocado un precio y luego después de hecha la reservación y garantizada con la tarjeta de crédito ha llamado por teléfono y cambiado el precio. NO RECOMENDO
Verified traveler
8.0
/10
Reviewed 804 week(s) ago

Hotels.com verified review

Por favor mejorar la señal de la TV Agua caliente en la ducha, son cositas que fallaron un poco.
Number of reviews per page
20
40