Hotel Spa Mansion Santa Isabella

Hotels
8.6
/10
Very Good
100 reviews

What Guests Say About Their Stay

James

10.0
/ 10
Great place! We have stayed at this hotel for several trips now and it is consistently awesome.

carlos

10.0
/ 10
Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.

Matt

10.0
/ 10
Very nice stay in this beautiful classic building. We had a king suite which came with double sink, shower and a soaking bathtub in the suite. Nice big comfortable king bed. The staff were always very friendly. Food at the restaurant was very nice. The hotel is right in the center of riobamba, 10 minute stroll to the main strip of restaurants and bars/clubs. 2 minutes from the central park and the train station. Very safe town, had a great time. Would definitely stay here again.
In the Area
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Jose Veloz 2848, between, Carabobo Magdalena Davalos, Riobamba, Chimborazo, Ecuador

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Hotel Spa Mansion Santa Isabella is a good choice when you are visiting Riobamba. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Spa Mansion Santa Isabella

Jose Veloz 2848, between, Carabobo Magdalena Davalos, Riobamba, Chimborazo, Ecuador
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Lobby Hotel Spa Mansion Santa Isabella
Exterior 2 Hotel Spa Mansion Santa Isabella

Discover More About Hotel Spa Mansion Santa Isabella

Location


Staying at Hotel Spa Mansion Santa Isabella is a good choice when you are visiting Riobamba.

About Hotel Spa Mansion Santa Isabella

Not all hotel allow guests with pets, but Hotel Spa Mansion Santa Isabella welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Experience a unique stay at the historical building of Hotel Spa Mansion Santa Isabella, which you rarely find in other places.

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Spa Mansion Santa Isabella will also give you a pleasant stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Spa Mansion Santa Isabella.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Spa Mansion Santa Isabella is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Spa Mansion Santa Isabella is the right place to stay.

All facilities in Hotel Spa Mansion Santa Isabella

Bar, Cafe and Lounge Hotel Spa Mansion Santa Isabella
Bar, Cafe and Lounge
Swimming Pool Hotel Spa Mansion Santa Isabella
Swimming Pool
Entertainment Facility Hotel Spa Mansion Santa Isabella
Entertainment Facility
Functional Hall Hotel Spa Mansion Santa Isabella
Functional Hall
Common Space Hotel Spa Mansion Santa Isabella
Common Space

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor facilities
  • Spa
  • Garden
  • Sauna
  • Steam room

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessibility equipment
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities

Transportation

  • Bicycle rental
  • Area shuttle with surcharge

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Horse riding
  • Billiard

Accommodation Policy & General Information in Hotel Spa Mansion Santa Isabella

Check-in/Check-out Time

Check-in:
From 12:00
Check-out:
Before 11:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Only Dogs Cats Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 12:00 - to 11:30
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Spa Mansion Santa Isabella
25
Number of floors in Hotel Spa Mansion Santa Isabella
2
Another facilities in Hotel Spa Mansion Santa Isabella
Laundry service, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in Hotel Spa Mansion Santa Isabella

What are available facilities at Hotel Spa Mansion Santa Isabella?
There are top facilites at Hotel Spa Mansion Santa Isabella such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Spa Mansion Santa Isabella?
The standard check-in time at Hotel Spa Mansion Santa Isabella is starting from From 12:00 while the latest check-out time is at Before 11:30
Does Hotel Spa Mansion Santa Isabella provide breakfast?
Yes, Hotel Spa Mansion Santa Isabella provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Spa Mansion Santa Isabella?
Hotel Spa Mansion Santa Isabella is a 3.0-star hotel.
How many floors does Hotel Spa Mansion Santa Isabella have?
Hotel Spa Mansion Santa Isabella has 2 floors.
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More Reviews from Other Guests in Hotel Spa Mansion Santa Isabella

8.6
Very Good
From 100 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Hotel Spa Mansion Santa Isabella

Number of reviews per page
20
40
Top reviews
NATHALIA
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We got a standard room paying $85 which is on the high end for Ecuador. The rooms were old, the bathtub warped as you stepped on it. Later, we arrived late at night and could not contact the receptionist either by knocking on the door nor calling the phone numbers they gave us. There was no doorbell either, we finally got in contact with him and he let us in with no apology. The photos don’t match the property I’d look elsewhere.
Read More
Georg
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very good
Arianna
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nos dieron un cuarto que no era el que reservamos porque sobre vendieron el hotel. Nos dieron spa de regalo por el mal rato y no servia nada de las instalaciones: ni el hidrocarburos ni los saunas calentaban. Hicieron un concierto en el lobby del hotel y no se podía descansar por la bulla. El desayuno elemental (tuvimos que ir a desayunar a otro lugar). Y el recepcionista renegó unas cuantas veces de problemas internos al frente mio… muy poco profesional todo. El hotel es bonito pero me lleve una mala experiencia con la atención y encima no responden.
Read More
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Great place! We have stayed at this hotel for several trips now and it is consistently awesome.
Ivan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Great place to stay. Unfortunately the spa area was unavailable
carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.
Catherine
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on
Read More
Elena
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The gardens were amazing. The staff was very nice
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Beautiful place and excellent food.
Jennifer
icon-Leisure
Leisure
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The staff were very helpful and friendly.
Rebecca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Excellent! Staff were extremely helpful and kind!
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

The staff was exceptional and Angel was extremely helpful.
Raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Nice place
Celia Roxane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

We stayed here because it was recommended in the 2022 Lonely Planet. The property was beautiful, the room was cramped as the Loenly Planet mentioned. Everything was clean and staff were very attentive. We visited the spa twice, which is only open by appointment right now. I thought it was overpriced, but it was very pretty and clean. It was $44 for use of the jacussi for 2 hours and $55 for jacuzzi with the two saunas. We also did a couple massage which was $80 total. That was already, I wouldn't do it again. The parking was a little inconvenient but it was still nice to have safe parking. There is a gate in the back of the property that they have to open for you to put the car into. The free breakfast is great. Overall I would recommend this place.
Read More
Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Very nice stay in this beautiful classic building. We had a king suite which came with double sink, shower and a soaking bathtub in the suite. Nice big comfortable king bed. The staff were always very friendly. Food at the restaurant was very nice. The hotel is right in the center of riobamba, 10 minute stroll to the main strip of restaurants and bars/clubs. 2 minutes from the central park and the train station. Very safe town, had a great time. Would definitely stay here again.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Looks like a beautiful historic property however the family suites are worn. Carpet is stained and needs replacing. Things like taps and faucets are barely attached. Rough shape.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

The property is great, and the breakfast is really good.
Cristina
icon-with Partner
with Partner
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Beautiful architecture and decor. Quiet room, excellent breakfast. Best dinner in Riobamba. Staff is super helpful. Just one little problem: it was unusually cold, a space heater would have been great, but would stay there again.
Eric
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

The building is really nice with nice older style rooms. The staff is not very professional. Woke us up to move cars in order to get more cars in a special parking lot behind the hotel. Was really no restaurant so the team improvised but would have been better just not open the restaurant. The hotel is in the middle of town which is really nice as you can walk to most of the interesting places.
Read More
Rachel
icon-Business
Business
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Nice place, good service but poorly insulated ( very noisy)
Number of reviews per page
20
40

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Others 4 Hotel Spa Mansion Santa Isabella

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 100 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

9.2

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Spa Mansion Santa Isabella

Number of reviews per page
20
40
Top reviews
NATHALIA
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We got a standard room paying $85 which is on the high end for Ecuador. The rooms were old, the bathtub warped as you stepped on it. Later, we arrived late at night and could not contact the receptionist either by knocking on the door nor calling the phone numbers they gave us. There was no doorbell either, we finally got in contact with him and he let us in with no apology. The photos don’t match the property I’d look elsewhere.
Read More
Georg
icon-
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Very good
Arianna
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nos dieron un cuarto que no era el que reservamos porque sobre vendieron el hotel. Nos dieron spa de regalo por el mal rato y no servia nada de las instalaciones: ni el hidrocarburos ni los saunas calentaban. Hicieron un concierto en el lobby del hotel y no se podía descansar por la bulla. El desayuno elemental (tuvimos que ir a desayunar a otro lugar). Y el recepcionista renegó unas cuantas veces de problemas internos al frente mio… muy poco profesional todo. El hotel es bonito pero me lleve una mala experiencia con la atención y encima no responden.
Read More
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Great place! We have stayed at this hotel for several trips now and it is consistently awesome.
Ivan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Great place to stay. Unfortunately the spa area was unavailable
carlos
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.
Catherine
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on
Read More
Elena
6.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

The gardens were amazing. The staff was very nice
Nicole
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Beautiful place and excellent food.
Jennifer
icon-Leisure
Leisure
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The staff were very helpful and friendly.
Rebecca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Excellent! Staff were extremely helpful and kind!
Richard
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

The staff was exceptional and Angel was extremely helpful.
Raul
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 181 week(s) ago

Expedia Group verified review

Nice place
Celia Roxane
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

We stayed here because it was recommended in the 2022 Lonely Planet. The property was beautiful, the room was cramped as the Loenly Planet mentioned. Everything was clean and staff were very attentive. We visited the spa twice, which is only open by appointment right now. I thought it was overpriced, but it was very pretty and clean. It was $44 for use of the jacussi for 2 hours and $55 for jacuzzi with the two saunas. We also did a couple massage which was $80 total. That was already, I wouldn't do it again. The parking was a little inconvenient but it was still nice to have safe parking. There is a gate in the back of the property that they have to open for you to put the car into. The free breakfast is great. Overall I would recommend this place.
Read More
Matt
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 194 week(s) ago

Expedia Group verified review

Very nice stay in this beautiful classic building. We had a king suite which came with double sink, shower and a soaking bathtub in the suite. Nice big comfortable king bed. The staff were always very friendly. Food at the restaurant was very nice. The hotel is right in the center of riobamba, 10 minute stroll to the main strip of restaurants and bars/clubs. 2 minutes from the central park and the train station. Very safe town, had a great time. Would definitely stay here again.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Looks like a beautiful historic property however the family suites are worn. Carpet is stained and needs replacing. Things like taps and faucets are barely attached. Rough shape.
Jose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 212 week(s) ago

Expedia Group verified review

The property is great, and the breakfast is really good.
Cristina
icon-with Partner
with Partner
10.0
/10
Reviewed 219 week(s) ago

Hotels.com verified review

Beautiful architecture and decor. Quiet room, excellent breakfast. Best dinner in Riobamba. Staff is super helpful. Just one little problem: it was unusually cold, a space heater would have been great, but would stay there again.
Eric
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 221 week(s) ago

Expedia Group verified review

The building is really nice with nice older style rooms. The staff is not very professional. Woke us up to move cars in order to get more cars in a special parking lot behind the hotel. Was really no restaurant so the team improvised but would have been better just not open the restaurant. The hotel is in the middle of town which is really nice as you can walk to most of the interesting places.
Read More
Rachel
icon-Business
Business
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Nice place, good service but poorly insulated ( very noisy)
Number of reviews per page
20
40