What do past guests say about Medina del Lago?

Medina del Lago is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Medina del Lago

Name: Medina del Lago
Address: Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura, Ecuador, Gualabi, Colinas de San Pablo Lote 25A, Imbabura, Ecuador
Rating: 9.2

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9.2

/10

Exceptional

58 reviews

What Guests Say About Their Stay

Daria

10.0

/ 10

Best hotel in the Otavalo area, with an outstanding view and a very caring service. The fireplace was a particularly nice touch that you don't often find in hotels. While the location and the staff cannot be faulted, the hotel clearly need some renovations in the spa and common areas. Also the rooms could do with a bit more equipment (although the staff did provide everything we asked for). The two local guardian dogs Mia and Tia are incredibly friendly, and the surrounding area is very nice for a little nature walk.

Eliana

10.0

/ 10

Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito

austin

10.0

/ 10

Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.

In the Area

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Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura, Ecuador

Main Facilities

Elevator

Swimming Pool

Restaurant

Medina del Lago is a 4-star hotels that has been welcoming guests since 2016. Medina del Lago is part of Independent under Independent. There are 15 rooms spread across 3 floors.

What's around Medina del Lago

Gualabi, Colinas de San Pablo Lote 25A, Otavalo, Imbabura, Ecuador

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General Information

Medina del Lago is a 4-star hotels that has been welcoming guests since 2016. Medina del Lago is part of Independent under Independent. There are 15 rooms spread across 3 floors.

Location

Located at Gualabi, Colinas de San Pablo Lote 25A in Otavalo, Ecuador.

Facilities & Amenities

Medina del Lago has Indoor pool, Game room, Luggage storage, Elevator, Garden, and more.

Business Facilities

For guests traveling for work, Medina del Lago has Business facilities available on-site.

Dining

Guests can stop by the café.

Contact

Phone number: 593 9-99920002

All facilities in Medina del Lago

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Health club
Garden
Romantic proposal packages
Indoor pool
SPA_ONSITE

Public Facilities

Elevator
SMOKE_FREE_PROPERTY
SAFE_DEPOSIT_AT_FRONT_DESK
Coffee shop

Food and Drinks

BREAKFAST_AVAILABLE
Snack bar

Transportation

Area shuttle
BICYCLE_RENT_ONSITE

Sports and Recreations

HORSE_RIDING_RENTAL_ONSITE
FITNESS_FACILITIES
ARCHERY_ONSITE
Game room

General

SELF_PARKING
TEXT
Ballroom
Terrace

Connectivity

WIFI_ACCESS
TEXT

Business Facilities

Business facilities

Hotel Services

Luggage storage
CONCIERGE_SERVICES

Accommodation Policy & General Information in Medina del Lago

IMPORTANT_NOTICE

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Minimum Age Policy

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General Information

Popular Facilities	Elevator, Swimming Pool, Restaurant
Check-In / Check-Out Time	From 15:00 - to 12:00
Available rooms at Medina del Lago	15
Number of floors in Medina del Lago	3
Another facilities in Medina del Lago	Health club, Garden, Romantic proposal packages, Indoor pool, SPA_ONSITE

Frequently asked question in Medina del Lago

What are available facilities at Medina del Lago?

There are top facilites at Medina del Lago such as Elevator, Swimming Pool, Restaurant. (some may require extra charges)

What is normal check-in & check-out time at Medina del Lago?

The standard check-in time at Medina del Lago is starting from From 15:00 while the latest check-out time is at Before 12:00

What is the star rating of Medina del Lago?

Medina del Lago is a 4.0-star hotel.

How many floors does Medina del Lago have?

Medina del Lago has 3 floors.

How many rooms are available at Medina del Lago?

Medina del Lago has 15 rooms in total.

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More Reviews from Other Guests in Medina del Lago

Overall Ratings & Reviews Medina del Lago

Other sources (58)

9.2

Exceptional

From 58 reviews

Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.8

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Traveler Reviews Medina del Lago

Number of reviews per page

Top reviews

DIEGO

Leisure with Partner

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Wonderfull

Jawwad

Leisure with Children

10.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

Magnificent panoramic views

Daria

with Partner

10.0

/10

Reviewed 139 week(s) ago

Hotels.com verified review

Juan Martin

Leisure with Partner

2.0

/10

Reviewed 143 week(s) ago

Expedia Group verified review

Malazo

Eduardo

Leisure Family

10.0

/10

Reviewed 157 week(s) ago

Expedia Group verified review

Muy bien solo otorgar mejores beneficios a los clientes VIP y frecuentes

Eliana

Leisure with Partner

10.0

/10

Reviewed 160 week(s) ago

Expedia Group verified review

Amazing Hotel with a magnificent view from Lago San Pablo only 1.5 hours away from Quito

austin

Leisure with Partner

10.0

/10

Reviewed 164 week(s) ago

Expedia Group verified review

Very beautiful mountain-side hotel. The view was amazing and they had horses that you could ride for a very reasonable price on a very scenic route. Would highly recommend if going to lago san pablo.

Andres

Leisure with Partner

10.0

/10

Reviewed 203 week(s) ago

Expedia Group verified review

Servicio de primera. Atención personalizada y amable. Instalaciones geniales con una vista increíble y excelente comida. Cuidado con los precios del transporte local que consigue el hotel. Son casi el doble el valor real de mercado.

Ricardo

Leisure with Partner

10.0

/10

Reviewed 212 week(s) ago

Expedia Group verified review

Beautiful place and great service

Mauricio

Leisure Family

10.0

/10

Reviewed 230 week(s) ago

Expedia Group verified review

Absolutely incredible place! The view will blow your mind! Will definitely recommend it

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 283 week(s) ago

Expedia Group verified review

The hotel is very beautiful and the staff was very helpful. However, we were the only guests at the property. I had purchased a King Suite through Expedia, but when I checked in they told me that I didn't pay enough for the suite and they tried to put me in a regular room. After waiting almost two hours they gave me the suite I paid for. The room and view were spectacular, but frustrating that they didn't honor the room I paid for on Expedia immediately.

Miguel

Friends and Family with Partner

10.0

/10

Reviewed 305 week(s) ago

Expedia Group verified review

My girlfriend and I had a great time at Medina del Lago. This place has a gorgeous view from the rooms, lobby and restaurant. The food and service were fantastic. The staff was really friendly and made sure our stay was great. We enjoyed the use of the jacuzzi and sauna every day we were there (they also have a pool). For anyone having to work remotely, we had no problems with the wifi and were able to have Zoom video calls daily. We are definitely planning to come back!

Verified traveler

Leisure Family

10.0

/10

Reviewed 364 week(s) ago

Expedia Group verified review

A beautiful place, top level. Spectacular views of San Pablo lake and Imbabura mountain from everywhere at the hotel. We had a two persons suite with beautiful views, a fireplace and a nice hot tub. Food was delicious, the crew was so nice and thoughtful, there are beautiful paintings made by local artists everywhere and the whole experience is really satisfying. The only downside- the isolation between rooms is pretty poor and we could hear everything that was happening and being said at the rooms around us.

Irina

Business and Leisure Family

10.0

/10

Reviewed 373 week(s) ago

Expedia Group verified review

Excellent service, great view, a perfect getaway destination

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 378 week(s) ago

Expedia Group verified review

Property was beautiful and secluded. Amazing views. Excellent service. Very accommodating. Very romantic. Everything was perfect. Excellent food from restaurant as well.

Verified traveler

Leisure with Partner

8.0

/10

Reviewed 383 week(s) ago

Expedia Group verified review

Nice place to rest, excellent food, awesome view of San Pablo.

Verified traveler

Leisure Family

10.0

/10

Reviewed 387 week(s) ago

Expedia Group verified review

not proper control of SPA apointments The date hour and service not the correct

Sean

10.0

/10

Reviewed 433 week(s) ago

Expedia Group verified review

I don’t usually bother rating hotels, but I felt I must because the people here were so kind, personal, and made everything we could have experienced better. If you are in the area of Otavalo and want to have a guarantee to have your trip better, stay here. I promise you, everything about this place is genuinely good to the core. We even had the owner of the hotel give us a ride into town just out of kindness of her heart

Armando

with Partner

10.0

/10

Reviewed 458 week(s) ago

Hotels.com verified review

Great place! This is one of the best hotels in Otavalo. Great views, great service.

Brian

8.0

/10

Reviewed 460 week(s) ago

Expedia Group verified review

Nice check in. Hotel in good condition. Fast free WiFi. Clean and good condition. Hotel near ti- nothing! Also no A/C or heating. One expensive restaurant. Peaceful and nice.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.