Pyramids Plateau Hotel

Great view beautiful room

This hotel was very clean, safe, and the staff was excellent. I will be staying here again for sure.

Unfortunately the hotel was not good enough because our requests had never done. For example,I asked to bring toilet rolls, nobody brought them. Breakfast was terrible. Every staff never have hospitality even manager of the restaurant smokes in the restaurant. We hate the smell , of cause . We never understand his smoking in the restaurant even in his position. I will never stay this hotel.

The staff was great, upon our arrival the room was not ready and it was dirty. The floors was dirty. The sheets on the bed hadn't been changed...

We had a wonderful stay at this hotel the Manager sorted out a family room at no extra cost where I mistakenly booked double for 2 adults and a child. Pyramids views amazing from our rooms and even better from the restaurant. Khaled from the restaurant was amazing great customer service. Would definitely visit again and stay !!!

The staff really make this hotel amazing, the best hospitality with great pyramid views, clean rooms and a relaxed restaurant. Would highly recommend and want to say a big thank you to all of the staff for making our stay so special

Very nice people working in the lobby helpful and the restaurant good food and nice manger master Jake’s

Good value for money hotel with decent breakfast moustafa was great manager he helped us alot with tours and everything.. even mohammed at the front desk was very helpful.. khaled at food and beverages was good..Everything was perfect except for the airport transfer arranged on last day the driver was very rude and also dropped us very far from departure terminal we had to walk alot with large bags of luggage with a small child.. rest all ok with the hotel and staff .. no talabaat food delivery in giza area

The room was really nice but quite small. The bathroom was tiny, couldnt reach the pegs/towels at the top. It states daily house keeping but our room was not cleaned once, we had to ask for bottles of water, fresh towels and toilet paper which they did give straight away. The older man called Khaled in the restaurant was really nice and welcoming and looked after us. The tall receptionist was very friendly and gave us good suggestions. Another member of staff called Moustafa was very unwelcoming after we did not book any tours with him. He did not even speak to us after this and was quite rude- this was quite off putting staying in the hotel.

Kein Roomservice. Strenger Geruch im Hotel. WLAN funktionierte nicht wirklich. Personal war sehr freundlich

All are vrey good ,i m come back later

좋았습니다.

ご飯は美味しく、ホテルも綺麗！ ただ街が汚すぎる笑

Das gesamte Team war sehr freundlich und hilfsbereit. Der Manager hat sich bestmöglich um uns gekümmert. Egal ob Transport nach Kairo oder zu den Sehenswürdigkeiten. Es hat immer alles reibungslos funktioniert. Die Zimmer waren auch gut.

Desayuno fresco, personal agradable y amable

Das Hotel unter der Leitung von Manager Mustafa arbeitet auf europäischem Niveau, ebenso das Personal. Sie gaben mir ein Gefühl von Sicherheit, Ruhe und Geborgenheit. Sie stellten mir ein Auto mit persönlichem Fahrer zur Verfügung. Ich fühlte mich wie zu Hause.

Es hat einiges nicht geklappt, was sie sich jedoch bemühten sofort zu beheben. Nur finde ich es nicht schön, wenn ich selbstverständlichem Nachlaufen muss: Fernbedienung Klimaanlage war nicht da, Warmwasser lief nicht, Toilettenpapier ging aus. Der Blick auf die Pyramiden von Hoteldach aus ist schön. Hier kann man auch Essen und bekommt das Frühstück. Die Lage war gut, aber leider auch an der eher lauten Hauptstrasse. Das Personal ist freundliche und hilfsbereit. Als Entschädigung für unsere umtriebe erhielten wir einen Beitrag zurückerstattet, was ich wieder kulant fand.