Abbey Hotel Shepherd's Bush

Basic room in a basic hotel Good place for the budget price Good location next to tube station Very basic but very clean

Really friendly staff. Room was clean, I do not recommend the top floor room if you are really tall. Shower is reasonable, but not the best. Great location for shopping, directly opposite Westfield. Good location for tube stations towards Central London. Great value for money, especially in London.

Was a little noisy, but comfortable.

Clean and check in was

The only good thing I can say about this hotel was the young man at the reception desk that was extremely helpful and nice otherwise there’s nothing good to say about this place. The housekeeping was a joke as they would only remove your used towels and replace it with clean ones. The room was extremely dirty, no toilet paper, no clean sheets and for the price we paid it wasn’t worth it at all. Had we known about the condition of this place we wouldn’t have booked it at all.

The room was in the roof space and was quite tatty. There was a loft space for private storage and the doors were broken. The bathroom was extremely tight.

The room was very small with few amenities. The bed was extremely hard. It felt like we were staying in a hostel. Was under the impression at the time of booking that breakfast was provided and was not. The key for the door was very difficult to use. The room was so hot we had to leave the windows open which let in the light and felt slightly unsafe and made sound travel. Could hear the shower running in the next room. It was a quick walk to the underground through an area that was slightly dodgy. We could get to any of the attractions in about 30 minutes. The upscale Westfield shopping centre was right across the street. The people at the front desk were kind and polite. It’s not a bad place to stay, just know what you’re getting!

The staff were friendly and welcoming when I arrived. I didn't see them again after that due to timings. The room was not as advertised. No separate seating area, not as large as stated on advert, a smaller TV (24 inch not 32). The bed was on wheels that had no way to lock them so every time I moved, the bed shifted. A plug directly next to the bed showed sign of burning or heat damage. The bathroom was reasonable and the shower was large, which was nice. However the extractor fan did not function and the movement sensor kept turning the lights off. The shower water was warm which was welcomed. A light fixture was hanging out of the ceiling and mold was growing on the window, likely because of no extractor. I doubt I will stay here ever again

Decent for access to tube and trains, shopping is great. No breakfast and a bit noisy for us. The Wi-Fi was not as good as I'd like. I'm a stickler for good wi-fi.

Great room.

No parking

Fantastic little hotel, perfect for the price

It is so close to Westfield ....... is probably the most positive thing i can say about the place !!! Checking in was a breeze and i get that you need to see ID but not sure that GDPR states that you are allowed to take a picture of it on your phone ? i am just waiting for the email to say i have been cloned somewhere ? room was on the lower ground floor with two tiny windows that were open when I got there , I am guessing to try and get rid of the horrible smell that lingered in the room . the two single beds looked like they had been taken from the local hostel and probably the most uncomfortable mattress I have ever tried to get to sleep on which I might add I didn't get too much of with the constant noises all night The toilet smelt worse than the main room and the annoying auto on/off light came on when you got anywhere near the door was a nightmare .The frosted glass on the window didn't make up for having no blinds and luckily there was nobody walking past as I was in there. the black mould on the ceiling didn't give off great vibes either after trying to get some sleep I gave up and left earlier than I needed to the next morning i am sorry I couldn't be more positive about this place but unfortunately I think that it needs a major overhaul to meet any sort of standard

My son and I stayed for one night to attend a football match at QPR. The staff were very friendly and welcoming. The room was small but perfectly adequate for our needs, and the price was excellent. We would definitely stay again.

This place is awful. There’s no air conditioning, and the windows don’t even open so I can air it out. The ceilings are terrible short - a tall guy such as myself cannot even stand up straight. No hot water in the shower, the bathroom stinks like there’s a sewage backup, and there’s a storage in the room with a broken door displaying bags of the hotels belongings crammed in here. It’s a top floor room with no lift and it’s terribly hot. I could add more but that should give you an image. I honestly feel like I should be given a full refund for this room - it truly is THAT bad.

Old building, crowded area, small room, not appropriate room service, slow Internet.

This is a great selection for a basic place to lay your head, shower, and rest. It is no frills, but 3 blocks from the Picadilly line and right across the street from the Mall. The front desk man is very helpful and kind. I would stay here again, especially for the low price they offered.

This was cheap and cheerful - as advertised. Problem was that there were not enough bedclothes on the bed and there were no additional blankets in the room. It's too late to fix this in the middle of the night when you realise you're too cold.

Clean, friendly and comfortable. Excellent location.

Toilet stank. Tons of junk in the cupboard. Slimy TV remote control. Broken widow. Doggy neighbourhood.