AC Hotel Birmingham

Good location, clean hotel, aircon in room. Friendly staff.

The staff were absolutely lovely, the room was clean and big and the location great.

Spent a Saturday night at the AC Marriott Birmingham with my partner and came away with mixed feelings. The hotel has a lot going for it on paper - a great location, a genuinely comfortable bed, and a clean, contemporary feel throughout. The air conditioning was a godsend given the current heatwave, and the rooms look sharp with their modern aesthetic. That said, the design choices that make the place look good are the same ones that made for a poor night's sleep. The wooden floors, while stylish, do absolutely nothing to absorb sound - every footstep from the room above came through loud and clear. We could also hear music playing from a neighbouring room, suggesting the sound insulation between rooms leaves something to be desired. To top it off, the fridge cycled noisily through the night. Altogether, not the restful sleep you're hoping for after a weekend away. Minor gripes: the shower was passable but unremarkable, and the blackout curtain didn't quite reach the edge, letting in a sliver of light. If you're after a stylish spot for drinks and a late check-out brunch, it fits the bill. If a good night's sleep is the priority, you might want to look elsewhere - or at least request a high floor and pack earplugs.

This is a very well located hotel in a busting part of the city, on the canalside with a wonderful selection of restaurants and bars. The hotel is very comfortable, modern and well appointed. Breakfast is quite mediocre though as it's not freshly cooked.

I wasn’t expecting much since it was a last minute booking but easily one of the best overall hotels I’ve stayed at recently in Birmingham.

Good stay, great area with loads of things to do about the hotel.

Fantastic service from the moment we arrived we were offered an upgrade which whilst it sounded great actually was in a smaller bed than the original room that we had booked. Although the room was considered to be an upgrade we decided to decline that offer, due to this. Moving back into our originally booked room was seen as no problem at all from the staff who are with us within just a couple of minutes to put us back into our original room with the larger bed. This was then followed up with a 25% discount voucher for the bar for the mixup which we certainly never expected. The room was spotless throughout, room service was unseen but fantastic, all the facilities we needed were great in the room. Couldn’t fault the experience at all.

Enjoyable stay but bed mattress needs replacing in room 409 as it sinks in the middle so not a great nights sleep was had, and the cooked breakfast was a bit tasteless and we couldn’t cut into the hash browns! Not sure we’d stay there again until our issues were addressed.

Great location, all areas spotlessly clean, suoer friendly, efficient staff

Amazing stay. Love that there’s a Black Sheep coffee shop on the hotel, amazing location for bars and restaurants. Fridge in the room was handy. Everything was great.

The first impression was great as the receptionist was so friendly and helpful. The room was really nice, clean and comfortable. We’d booked breakfast which excellent again with really helpful and friendly staff. The bar in the evening was very comfortable to sit and relax in. We were going to the Birmingham Utilita and you couldn’t get a better location. The car park is a little dear as the hotel doesn’t have its own car park but you do get 20% off in the Q Park Mailbox car park and it is extremely close i.e. 3 minute walk

Modern rooms and lovely staff

Lovely hotel in a great location. Excellent selection for breakfast

The hotel is situated just outside the Mail box and overlooks the canal network in the heart of Birmingham. Excellent location and handy car park. Lots of bars, shops and restaurants within a pleasant stroll. The hotel itself is quite minimalist but has a bar, coffee area and breakfast restaurant. We used the bar for an evening drink which was nice. The room was comfortable with aircon and clean with tea and coffee making facilities. The bath was clean with a shower it the shower was a bit wonky! Overall a good experience.

Great hotel with a great location

Clean and bright hotel - nice stay

The hotel was well situated in town - the room was nice and also had a great view of the canal. The main plus point was the staff - they were great, especially Orkhed - who went out of her way to provide exceptional service.

Very convenient location and lovely comfortable hotel

Home away from home. I will always go back.

Great stay, very attentive staff