Alderley Edge Hotel

I'm sorry to say I can't recommend the Alderley Edge Hotel. I stayed here for a business trip to the local business park, booked for two nights. The first night was fine — I slept well. My room (55, second floor) ran warm, but opening the window solved it. In the morning I noticed the shower pole had come away from the wall and was just hanging there. I flagged it at reception. It was still usable, so no real issue. The second night was a different story. The hotel was hosting an awards evening in the function hall, and guests were using the garden directly below my window to smoke and drink. They were extremely loud, and cigarette smoke was drifting straight up into my room. I closed the window despite the heat, but the noise was still bad enough that my partner, who I was on the phone to, thought there were people in the room with me. By 10:30pm it had got worse, so I called reception. I was told they'd ask people to keep it down. Nothing changed. At 11pm I went down in person and met another guest who'd come down for the same reason. The assistant manager assured us the garden would be closed. Things quietened for about ten minutes. Then the awards guests came straight back out and carried on. At that point I'd had enough. I requested a refund and drove five hours home rather than spend another hour in the room. After a long day at work, all I'd wanted was an early night

Lovely hotel . Excellent staff . Great stay

Lovely stay!

Excellent service clean very warm welcoming

Really friendly staff, lovely bar area and nice restaurant

Lovely hotel, very comfortable bed and the staff were very friendly and helpful.

Lovely staff who couldn't do enough to make the stay as comfortable as possible. Excellent food in the restaurant.

Terrible view from room, bit pokey Needs an Uplift

Very friendly, I’m very clean rooms

Beautiful hotel, room alittle dated but very comfortable and cosy. Would definitely go again

Wonderful hotel, cosy atmosphere and nice rooms.

Lovely staff, lovely food, good location

Clean room . Staff at breakfast lovely

This place could be amazing if they paid attention the smaller touches. But they are not. Not the fault of the employees. It's a management problem. Gorgeous setting but they need to do more if they want the fancy status they think they already have.

Great location with nice staff & a great breakfast

Comfortable stay hotel is showing its age in parts. Good solid breakfast and service excellent. Avoid Room 21, right next to some sort of pump outside the window. Below average night sleep!

Lovely hotel, great location, easy parking & staff were very polite & helpful.

Great stay

Great hotel and staff clean easy parting free

Great look and feel to property with staff eager to make your stay comfortable and safe