Ashiana Hotel

Great location , easy check in and out . Large clean room with tidy spacious bathroom.

The room and food

Hotel chosen for location. We stayed on a Saturday night, hadn’t realised that it was an Indian restaurant and takeaway with motel style rooms next door. The car park was packed, the guy who checked us in wasn’t particularly friendly and was more interested in the customers for the restaurant. However, the room was large as was the bathroom and it was a bed for the night. Would we stay again? Probably not. I was able to move my car to a space outside the room once the restaurant had closed. It’s award winning apparently and great it’s so busy clearly deservedly so. Maybe just work on customer service for motel guests. It was cheap though so you get what you pay for! One of the takeaways being collected whilst we waited was double the price of what we paid for the room. Might revisit for a meal if we’re ever in the area again,

Heating not working in room again was off for 5 month last year . So when you check in its 10deg in room the electric heater is switched on at 6pm and its on conitinuously to try and achieve 20 deg in room . Sometimes you get 2 heaters but only 1 works.

Cheap, clean and cheerful. Would return.

R8ggt next to a good resteraunt, easy acsess and parking and very pleasant staff. Accomodation adequate but let down by dirty bathroom floor and coffee/tea facility. But for the money l was happy enough.

Booking in was at the bar in the restaurant and I was requested to wait while 4 waiter's orders for drinks were satisfied. Given a key and told where the room was. The key took about 5 minutes to work but it did eventually. the key was a problem all stay. The bed side light , when used at 10-30 pm proved to be broken. I could not be bothered dressing and going to the bar to complain. The roller blind, with the bedroom light on, was nearly transparent. Other rooms had curtains. I was glad I was staying Saturday night as the main East Coast railway line was about 50m from the letting rooms and the line was closing for 36 hours at 22-00 !!! Not even any freight trains! The Indian Restaurant was excellent but a little expensive, I would stay again.

Large room with TV, 2 chairs, 2 sofas and comfortable bed, but only standard size. Large bathroom with large shower. But nowhere to put your toilet bag, no shelving. We arrived about 5pm and there was no hot water, and only luke warm in the morning, (I understand there is a large tank and it can run out) Easy to find on rounderbout .

It was convinent location room very specious. Downside was the door in bathrooms are dirty and carpet could use vacuuming. It was ok for what we wanted.

We were disappointed to say the least, the mattress was badly stained see photos. The wifi was next to useless and I could not submit my reports to my Office. It was also very cold and we had to use an electric heater which omitted a strange smell. I was unable to add photos to the Site but will send them to Hotels.com

Accomodation was very reasonably priced, however the radiators never worked , they had place 1 portable heater in the room. We had to be recited from room 8 to room 6 as there was a shower issue, the water was not draing and flooded the bathroom out. Giving us another room was not an issue. I would stay there again but not in the winter.

I am of Asian descent. We believe the owners of the Ashiana Hotel are of Asian descent. We booked 2 bedrooms at the Ashiana Hotel. We have travelled to many countries and stayed in 5* stars to no star hotels. We had extremely high expectations of professionalism and respectful duty to their guests. Our experiences at the Ashiana Hotel, the UK , were of shocking disgusts, disappointments. We were seriously concerned about clarity of our booking. We arrived at 9.30pm. After several phone calls, the staff responded and came downstairs to receive us. They were dressed ready for bed. They gave us the keys to our bedrooms. When we opened one of the bedrooms, there were 2 beds. One was not made up. The 2nd bed was scrambled and it had been slept in by the previous guest.Please see attached photos. The bedroom was cold, smelt musty and damp. We opened the 2nd bedroom, there were 2 beds made up. Again We had difficulties contacting the staff. So we moved the bedding from one of the bedrooms to another. The 2nd bedroom was extremely cold, smelt disgustingly musty. There was a small heater provided. Towels were damp and smelled. We couldn’t settle left before midnight. There were no toiletries as stated in the Hotel information. Both bathrooms had not been cleaned for quite sometime. The Ashiana Hotel requires immediate inspection to reassess its capabilities and performance in order for it to meet British Standards of hospitality. Nil score rate.

Always stay here when down visiting family. Rooms always spotless. Untill this time. Rubbish left in drawers, mould on ceiling and round tap in sink.

We booked 2 rooms 1 for my mum and 1 for husband and I as I was doing a local race We were given room 9 and 10 Staff were helpful and friendly Rooms were damp smelling both rooms had damp carpets and stains on them No bedside lights in room 10 or remote Desk from and old office very tatty Headboard not fixed Bathroom needing tlc Good points - spacious rooms and parking fine , and you cannot be too harsh when it was a cheap price we paid , so all ok for 1 nights stay but wouldn’t want to be staying for a romantic getaway or a treat

On the booking form it said to call the Hotel if you were going to check in after 11pm I did this and was assured that we could check in at any time as there would be someone on duty. On Sunday all flights were delayed at Stansted due to a power cut and to top it all the M11 northbound was closed. Delays were inevitable. As a courtesy we called the hotel to tell them of the delay and we were told we could not stay there as there was no one on duty after 11pm. We had paid for a room. Absolutely terrible service.

Was not impressed with the cleanliness but the staff and service were good

Too hot in the room. Didn't expect AC but a fan in the room would have been nice. Had to buy my own !!

Clean room with 2 double beds heater and shower. Mattress squishy, bedding plentiful and clean, the mirror had fallen off the wall, the chest of drawers had a missing drawer. No soap in the bathroom and only 2 towels. There was no milk with the condiments in the room. These are all little things and did not spoil our stay but clearly they could do better.

Great location for attending Festival room was large and clean

Good clean hotel Fabulous restaurant