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Bedford Swan Hotel & Thermal Spa

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8.6
Very Good
1,001 reviews

What Guests Say About Their Stay

Heather

10.0
/ 10
Great stay as always. Staff helpful and quick room arranged when we had a problem with the room door

Helen

10.0
/ 10
Helpful and friendly staff. Lovely decor and well equipped rooms. Wish there’d be time in my diary to try the spa but that’s a good reason to come back!

jasdeep

10.0
/ 10
I stayed just one night and left early the next morning but definitely would stay again for a longer trip!
In the Area
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The Embankment, Bedford, England, MK40 1RW

Main Facilities

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Parking
Luggage storage
Laundry
Wheelchair accessible
Express check-out
24-hour Receptionist
Staying at Bedford Swan Hotel & Thermal Spa is a good choice when you are visiting Bedford. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Bedford Swan Hotel & Thermal Spa

The Embankment, Bedford, England, MK40 1RW
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Discover More About Bedford Swan Hotel & Thermal Spa

General
Near St. Paul's Square

Location
Bedford Swan Hotel & Thermal Spa is centrally located in Bedford, a 2-minute walk from St. Paul's Church and 15 minutes by foot from Bedford Park. This hotel is 2.1 mi (3.4 km) from Priory Country Park and 9.3 mi (14.9 km) from Shuttleworth Collection.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

St. Paul's Square - 0.1 km / 0.1 mi
St. Paul's Church - 0.2 km / 0.1 mi
Bedford Corn Exchange - 0.3 km / 0.2 mi
The Higgins Bedford - 0.3 km / 0.2 mi
Panacea Museum - 0.4 km / 0.2 mi
John Bunyan Museum - 0.4 km / 0.2 mi
Living It Up Performing Arts Centre - 0.4 km / 0.3 mi
Russell Park - 0.8 km / 0.5 mi
Bedford Park - 1.2 km / 0.8 mi
Oasis Beach Pool - 1.6 km / 1 mi
Priory Country Park - 2 km / 1.3 mi
Brewpoint Bedford - 2.6 km / 1.6 mi
Goldington Green Park - 2.9 km / 1.8 mi
Bedford and County Golf Club - 3.9 km / 2.5 mi
Box End Park - 6.1 km / 3.8 mi

The nearest airports are:
Luton Airport (LTN) - 48.5 km / 30.1 mi
Cambridge (CBG) - 58.9 km / 36.6 mi

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. This hotel also features a television in a common area and a banquet hall.

Business Facilities
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Planning an event in Bedford? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Enjoy British cuisine at Pen & Cob (Sun until 5pm), a brasserie which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 113 air-conditioned rooms featuring Smart televisions. Digital television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Bedford Swan Hotel & Thermal Spa

Entertainment Facility Bedford Swan Hotel & Thermal Spa
Entertainment Facility
Functional Hall Bedford Swan Hotel & Thermal Spa
Functional Hall
Common Space Bedford Swan Hotel & Thermal Spa
Common Space
Lobby Bedford Swan Hotel & Thermal Spa
Lobby
Accommodation Services Bedford Swan Hotel & Thermal Spa
Accommodation Services

Transportation

  • Limited parking

Things to Do

  • TV lounge
  • Spa

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist

Business Facilities

  • Meeting rooms
  • Conference rooms

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Bedford Swan Hotel & Thermal Spa

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. An access fee of GBP 20 per person, per hour is charged to access the Thermal spa. Reservations are required; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Bedford Swan Hotel & Thermal Spa
113
Number of floors in Bedford Swan Hotel & Thermal Spa
3
Another facilities in Bedford Swan Hotel & Thermal Spa
Limited parking, TV lounge, Spa, Breakfast, Free WiFi

Frequently asked question in Bedford Swan Hotel & Thermal Spa

What is normal check-in & check-out time at Bedford Swan Hotel & Thermal Spa?
The standard check-in time at Bedford Swan Hotel & Thermal Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Bedford Swan Hotel & Thermal Spa provide breakfast?
Yes, Bedford Swan Hotel & Thermal Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bedford Swan Hotel & Thermal Spa?
Bedford Swan Hotel & Thermal Spa is a 4.0-star hotel.
How many floors does Bedford Swan Hotel & Thermal Spa have?
Bedford Swan Hotel & Thermal Spa has 3 floors.
How many rooms are available at Bedford Swan Hotel & Thermal Spa?
Bedford Swan Hotel & Thermal Spa has 113 rooms in total.
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More Reviews from Other Guests in Bedford Swan Hotel & Thermal Spa

8.6
Very Good
From 1,001 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

8.6

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Traveler Reviews Bedford Swan Hotel & Thermal Spa

Number of reviews per page
20
40
Top reviews
Fiona
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I like this hotel a lot. We’ve stayed here at least 5 times in past 4 years and even although it’s very good but not perfect we automatically stay here if we visit Bedford. This in mind Tbh I was disappointed with our stay this time. We booked through hotel.com and not for the first time but I’m not convinced we got the room we booked.Can’t be certain as the room isn’t shown in booking slip but my memory suggests we booked a quiet room. We paid £170 for bed and breakfast and the room looked onto the rubbish collection area and was noisy after 11pm and early morning. The bins were overflowing with some spillages and the seagulls were noisy at 6am. Another bug bear was at booking I messaged the property through hotel.com asking them to confirm I could have a pet free room due to allergies. Didn’t get a response but did get a pre arrival check in email day before which again gave me the opportunity to request pet free. When I checked in tbe receptionist seemed surprised I was waiting to check in and when she did engage didn’t mention anything about pet free. I was going to ask but there was another guest in queue and because we were so hot having travelled by train I didn’t mention as I know the hotel cleaning staff are excellent normally. The room was pretty and the bathroom and shower clean and inviting. It was annoying the body lotion was empty or so close to empty nothing came out. We had dinner in restaurant and staff were very pleasant and we enjoyed the food and drinks
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Gracie
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Both myself and my partner were really disappointed with our stay. The shower was freezing, for an expensive hotel I expected to have hot water. The floor of the shower was cracked in two places. The room was unbearably hot with the air con not working. Again for how much we paid I wish we had just stayed in the travel lodge up the road.
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adrian
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Parking was £30 for 12 hours!! No air con. No fans. One other MINOR issue NO HOT WATER!! on Sunday am.
Carl
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I have never stayed in a hotel room without a wardrobe? Strange, nowhere to hang my suit up for the next day.
Heather
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great stay as always. Staff helpful and quick room arranged when we had a problem with the room door
Kimberly
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very cute property! Enjoyed stay!
Helen
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Helpful and friendly staff. Lovely decor and well equipped rooms. Wish there’d be time in my diary to try the spa but that’s a good reason to come back!
Gary
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Excellent hotel, great location, bit of a warren of corridors when finding room, well sign posted though. Only issue I would point out is the menu for snacks etc was a bit confusing as to what you could order depending on where you were sitting. Would definitely use this hotel again if revisiting Bedford.
Tracey
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Reception staff could have been friendlier, a smile helps. Room well appointed as always. Big comfortable bed.
Nicholas
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nice looking hotel, but staff were mostly pretty unhelpful or clueless and the food in the restaurant was awful (avoid! )
des
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Spectacular
jasdeep
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I stayed just one night and left early the next morning but definitely would stay again for a longer trip!
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

A perfect stay, checkin was amazing and the room was beautiful.
Jurijs
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

👍
Emily
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We enjoyed learning the history of this hotel. Excellent views of the river and swans from the bar, breakfast had lots of choices, conveniently located in the town near shops and restaurants.
Samantha
icon-Family
Family
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Car park was very small and chaotic with many cars driving around unable to park. There was no space designated to unload luggage which was a huge problem as I had my daughter and all of her bridal attire. Had it not been for a wonderful member of staff named Joy, we would’ve been clueless as to where to park and would have had a long walk with all our luggage. Thank you so much Joy, you were amazing, and you went above and beyond. I’m very grateful.
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Ibiba
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

I couldn’t use the guy because it’s too small. I wasn’t informed the spa was different booking. I asked the cleaners to clean my room because I was going out but they did nothing
Lisa
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is wonderfully situated, rooms are nice and well designed. The breakfast was like a staff canteen, too much queuing due to a high volume of people stayibg, wet warm coffee without any flavour but very lovely staff who were run off their feet. Staff in the hotel were either doing multiple jobs or sat behind reception doing not alot. Our kettle didn’t work, when I called reception noone picked up, when I walked to refeption staff were helpful but the phone kept ringing.
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Eva
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is very nicely presented, art deco type of style to it. Restaurant staff friendly and helpful and food very good, highly recommend eating here. Our main issue was the total lack of hanging space in the room, no wardrobe or hooks to hang anything. We were attending a funeral & had nowhere to hang out suits. Bathroom also has no space to put washbags.
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Mandeep
icon-
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Front desk staff were lovely. The hotel itself is very nice, room was a bit run down - missing faucet handle bit, needing a little tlc overall. Sheets seemed clean but I found hair that wasn’t mine around the room. My biggest complaint though isn’t with the hotel itself but instead the restaurant within the hotel. No matter when I called or how many times, they never answered. Not once during my entire stay. Reception tried to connect me - no luck. When I went to the restaurant they told me they couldn’t do lattes or coffee to go although earlier people were taking hot drinks to go. They were out of gluten free toast although it’s on their menu as something available daily. Room service was a big let down. Other people seemed to have the same issue.
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Number of reviews per page
20
40

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Exterior 4 Bedford Swan Hotel & Thermal Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.