Brook Green Hotel

Charming

Well maintained and great staff

Vwey convenient for the event i was attending. Polite and helpful staff. Fantastic room at an extremely good price.

Beautiful place in a very posh, walkable neighborhood. Right near a supermarket too! Rooms are small but comfortable. Note: no lifts, only minimal room in refrigerator (rest is filled with items for purchase).

Fantastic stay and great pub attached

Lovely room. Nice character bar downstairs. Friendly staff. How it should be really and even had a tasty Sunday roast.

Tried to ring ahead several times to share that I would be checking in the evening and would like to arrange to have a late check out but had no answer. Upon arrival I had the most awkward and off-putting chekin experience ever. Receptionist was all about telling me how it is going to be in a sarcastic tone. I tried to clarify my questions by rephrasing them but only stood corrected and shut down. For example when I asked about my room as I was told that it was a "..typically small English room and traffic noice could be an issue and is its part of the package but the windows are double glazed." I have no clue where that came from but felt a clash and and I actually expressed thats he was making me feel very uncomfortable. I proceeded to my room (17) five flights up to the top, no lift and no offer to help with my bag. My impressions of the room were that it felt dark, dated dusty with the smell of stale fried bar food. I attempted to switch on the TV from one of the two remotes and neither were responsive. No phone in the room so I rambled back down for assistance. Your man checked it out and managed to queue up the Sky and left. Relieved I then tried the volume and changer but it was again unresponsive. Round two with the TV he made calls for help, not resolved, so asked for another room. Standing before him for what was the fifth time, sweat rolling down my face, offered a twin bedroom I decided I had enough and left for other accommodation.

Great room, beautiful building. Close to tube. Only problem was no elevator.

great

Hotel is super cute and rooms are very clean and homey. Food was awesome as well highly recommend!

Would highly recommended this hotel and will be back to stay again in the future. We had to book last minute due to being let down by Air BnB, but we really enjoyed our stay. Friendly staff, clean and comfortable room with great amenities.

Great location and hotel

Great hotel and room

This was such a perfect location for the Eventim Apollo, and for food and travel connections. The room was lovely and the staff I met were all really nice.

Nice room gnerally

Great pub stay

Great location to the Eventim for concert. Amazing staff. Adorable place to stay! Would stay again for sure!

Fantastic British pub vibe and perfect decor throughout the building. If you’re looking for a feel of up market UK pub stays, this is a real gem right in the heart of the West London. As a London born and bred UK resident, I don’t normally like the idea of staying “in town”, but this changed my mind for a perfect night out and comfy stay.

Nice stay, comfortable bed, clean and friendly staff.