Captains Club Hotel

Hotels
9.4
/10
Exceptional
182 reviews

What Guests Say About Their Stay

Patricia

10.0
/ 10
Lovely hotel with very helpful staff and quality food. Lovely location. Will return.

karen

10.0
/ 10
Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!

Marilyn

10.0
/ 10
Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
In the Area
See Map
Wick Lane, Christchurch District, Burton, Dorset, England, BH23 1HU

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Captains Club Hotel is a hotel is located at Burton. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Captains Club Hotel

Wick Lane, Christchurch District, Burton, Dorset, England, BH23 1HU
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Discover More About Captains Club Hotel

Location


Captains Club Hotel is a hotel is located at Burton.

About Captains Club Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Captains Club Hotel exclusively for you.

Captains Club Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Captains Club Hotel.

All facilities in Captains Club Hotel

Others Captains Club Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • Spa
  • Indoor pool
  • Picnic area
  • Sauna

General

  • Banquet
  • Parking
  • Fireplace in lobby
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Captains Club Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Captains Club Hotel
29
Number of floors in Captains Club Hotel
2
Another facilities in Captains Club Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Captains Club Hotel

What are available facilities at Captains Club Hotel?
There are top facilites at Captains Club Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Captains Club Hotel?
The standard check-in time at Captains Club Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Captains Club Hotel provide breakfast?
Yes, Captains Club Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Captains Club Hotel?
Captains Club Hotel is a 4.0-star hotel.
How many floors does Captains Club Hotel have?
Captains Club Hotel has 2 floors.
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More Reviews from Other Guests in Captains Club Hotel

9.4
Exceptional
From 182 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Captains Club Hotel

Number of reviews per page
20
40
Top reviews
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
karen
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
Read More
STEVEN
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes
Marilyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Kate
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
Dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Read More
Gwenda
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Audrey
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great facilities and ideal location to explore.
Gwyn
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

River view and surroundings. Not pristine in bedroom & bathroom
Tracey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
Lauraine
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
Lindsay
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
David
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Reception staff were exceptional
John
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
Verified traveler
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had.
David Da
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

As always the Captains Club hotel was excellent!
Graham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Fabulous breakfast and guy on reception with friendly
Deborah
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Captains Club Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.4
Exceptional
From 182 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Captains Club Hotel

Number of reviews per page
20
40
Top reviews
Patricia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lovely hotel with very helpful staff and quality food. Lovely location. Will return.
karen
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Wonderful hotel, fabulous situation great location. Perfect for a stay in Christchurch. Staff were very hospitable. Lauren Jane and Sam were incredible. The only thing we need to watch is keeping the public toilet clean it lets them down. Also miss having the touches like tablecloth's at dinner in a separate restaurant that used to be. Also, the fish knife is having fish and the steak knife they're having steak. Also missed seeing the Porter at the door to be able to help in with luggage. Just those little fine touches are missed. Again making sure a glass of white wine is chilled enough is imperative. All these things are minor and the majority of the things they have right They also had a new lady on the podium as you went to the restaurant with the dark hair. We arrived on a Saturday and she was incredible. Totally engaging on top of her game, incredibly good maître D. She's so outstanding any hotel would be headhunting her. She makes a great benchmark for training new staff she will go a long way for sure! We look forward to our next stay at The Captains Club very much... well done !!
Read More
STEVEN
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Yes
Marilyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel and right on the river and the little water taxi to the other side just outside. Excellent food and friendly staff
Kate
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fab stay, lovely breakfast. Very comfortable bedrooms (shame there was a disco at the sailing club next door!) Would highly recommend and loved the 3 bed suite as a family of 5
Dawn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Such a lovely hotel , amazing view of the river , was given a upgrade wow it was a 2 bedroom apartment floor to ceiling window in lounge to relax and watch the boats sail by what more could we ask for . The food was all delicious, we had breakfast , lunch and dinner , staff were all very friendly . The hydropool in spa was relaxing everywhere was clean . There were a couple of niggles in the room , the bed was making creaking noises every movement which was a bit annoying so maybe the bedstead was loose ? But other than that it was very comfortable to sleep in , the rooms were incredibly warm so had to open windows couldn’t see any heating on anywhere , one bedside lamp wasn’t working , one of the bathroom sink plunger plugs was very hard to let water out when sink was full it worked eventually , and after a day everytime we opened the room door it started to stick and had to pull door towards us first in order for it to release to get in , all these are easily fixable so we didn’t complain as we were only there for 2 days and we had a lovely stay and would defiantly stay there again
Read More
Gwenda
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Accommodation excellent but the hotel was let down by the many mistakes made by the restaurant and bar
Audrey
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Very good stay at the Captains Club perfect view, it was just one night and we loved it. We had dinner which was also great. Thank you!
Richard
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great facilities and ideal location to explore.
Gwyn
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

River view and surroundings. Not pristine in bedroom & bathroom
Tracey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

We love staying here. Beautiful location. Staff very attentive and look after you at every opportunity. The rooms are spotlessly clean, spacious and comfortable.
Lauraine
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

We had a lovely time. It’s a really nice hotel. The staff are great although service was a little slow for breakfast. A beautiful setting
Lindsay
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Small hotel, quiet, very comfy bed, excellent location, good choice at breakfast, friendly staff.
David
icon-Business
Business
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Reception staff were exceptional
John
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Shower in tub should have bar to hang on to while exiting & entering. Very dangerous as is.
Verified traveler
10.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

Accommodation is expensive but excellent. Restaurant service could have been more relaxed. Location is superb alongside the river. Restaurant is overpriced ! Having said that we will be back because of the excellent location and the fabulous suite we had.
David Da
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

As always the Captains Club hotel was excellent!
Graham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Excellent customer service from entire team.Great room and river view. FOOD was exceptional and hotel size very comfortable to accommodate all guest requirementd.Definitely revisit
Ronald
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Fabulous breakfast and guy on reception with friendly
Deborah
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Had a really good one night stay, food was lovely and a nice friendly atmosphere throughout. All staff we encountered were friendly and helpful going out of their way when the spa shut earlier than we were told allowing us to use it
Number of reviews per page
20
40