citizenM Tower of London

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9.1
/10
Exceptional
2,026 reviews

What Guests Say About Their Stay

S***y

9.7
/ 10
This hotel served a delicious breakfast, and the location was ideal for exploring the Tower of London.

ROHAN

10.0
/ 10
Booked two rooms for a night. Rooms were very functional, spotlessly clean and had all the useful amenities.

Crystal

10.0
/ 10
CitizenM Hotel in London was everything it was advertised to be and more. The room was very modern, comfortable, and high tech and the breakfast was great! It is also close to major attractions, souvenir shops, and restaurants. That said, this is your place to stay when visiting London!

Michael

10.0
/ 10
The elevators were a constant problem during the week of my stay. They are the lifeblood in a hotel!!! One day I had to walk up the stairs with the manager and another couple who were just checking in. 5 flights-ridiculous! I love the location and the brand but they need to do better-technology is great-when it works!!!!
In the Area
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40 Trinity Square, Tower Hamlets, London, England, EC3N 4DJ

Main Facilities

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Multilingual staff
citizenM Tower of London is a 4-star hotels that has been welcoming guests since 2016. citizenM Tower of London is part of citizenM under Marriott. There are 370 rooms spread across 8 floors.
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What's around citizenM Tower of London

40 Trinity Square, Tower Hamlets, London, England, EC3N 4DJ
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Discover the Vibrant Heart of London at citizenM Tower of London

Welcome to citizenM Tower of London, a modern and stylish hotel offering an unforgettable experience in one of the world's most iconic cities. Perfectly situated for both business and leisure travelers, citizenM Tower of London provides a unique blend of comfort, convenience, and cutting-edge design. Whether you're here to explore historical landmarks, immerse yourself in the city's vibrant culture, or conduct business, our hotel is your ideal base. Room rates at citizenM Tower of London start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

citizenM Tower of London Location

Nestled in the historic and dynamic Tower Hill district, citizenM Tower of London boasts an enviable location in the heart of England's capital. Situated at 40 Trinity Square, Tower Hamlets, London, England, EC3N 4DJ, the hotel is just a stone's throw from the iconic Tower of London and Tower Bridge, placing you at the epicenter of London's rich history and modern marvels. The nearest major transit hub, Tower Hill Underground station, is a mere 5-minute walk away, providing seamless access to the entire city via the Circle and District lines. This prime location means you are always connected, whether you're heading to the West End for a show, exploring the financial district, or venturing further afield. The atmosphere here is one of vibrant energy, with a constant buzz of activity from locals and tourists alike, yet the hotel itself offers a tranquil escape from the urban hustle. You'll find yourself surrounded by a wealth of historical sites, contemporary attractions, and a fantastic array of dining and entertainment options, all within easy reach.

citizenM Tower of London Facilities & Services

Facilities for guests at citizenM Tower of London are designed to enhance your stay with modern convenience and thoughtful touches. Our commitment is to provide a comfortable and engaging environment for all our guests.
  • 24/7 CanteenM: Enjoy a wide selection of fresh food, snacks, and drinks available around the clock.
  • MoodPad: Control your room's lighting, temperature, blinds, and entertainment system with our intuitive in-room tablet.
  • Free High-Speed Wi-Fi: Stay connected throughout the hotel with our complimentary, lightning-fast internet access.
  • Communal Areas: Relax, work, or socialize in our stylish and comfortable lounge spaces.
  • Fitness Room: Maintain your workout routine in our well-equipped gym, open 24/7.
  • Meeting Rooms (c3): Book our flexible meeting spaces for your business needs, equipped with the latest technology.
  • Luggage Storage: Secure storage is available for your belongings before check-in or after check-out.
  • 24/7 Staff: Our friendly and multilingual ambassadors are always on hand to assist you.
  • No Reception Desk: Enjoy a seamless check-in and check-out process via our self-service kiosks.
Please note that while most services are complimentary, specific amenities or services may have associated charges. Operating hours for the canteen and fitness room are 24/7.

citizenM Tower of London Room Types

Discover a range of thoughtfully designed rooms that redefine urban accommodation. The room types of citizenM Tower of London are crafted to offer maximum comfort and functionality in a compact yet luxurious space.
  • Room: Our signature room features a comfortable king-size bed, a powerful rain shower, and a smart TV. Available as non-smoking. These rooms offer city views. Bathtubs are not available in this room type.
All rooms at citizenM Tower of London are non-smoking to ensure a fresh and pleasant environment for all guests. We do not currently offer pet-friendly rooms.

citizenM Tower of London Dining & Restaurants

Indulge your taste buds at citizenM Tower of London, where delicious food and refreshing drinks are always on the menu. Our on-site dining options cater to every craving, day or night.
  • CanteenM: Open 24/7, CanteenM offers a diverse menu of hot meals, sandwiches, salads, pastries, and a wide selection of beverages. Enjoy breakfast from approximately £12 per person, lunch and dinner options range from £15-£25 per person.
  • Cloud Bar: Located on the rooftop, Cloud Bar offers stunning panoramic views of the London skyline. Enjoy expertly crafted cocktails, fine wines, and a selection of beers. Drinks start from approximately £10, and light snacks are available. Open daily from 12:00 PM to 11:00 PM.

citizenM Tower of London Nearby Attractions and Activities

Immerse yourself in the rich tapestry of London's history and culture with these must-visit attractions near citizenM Tower of London.
  • Tower of London: A historic castle on the north bank of the River Thames, famous for housing the Crown Jewels and its rich, often dark, history.
  • Tower Bridge: An iconic symbol of London, this combined bascule and suspension bridge offers breathtaking views and fascinating insights into its engineering.
  • The Shard: Western Europe's tallest building, offering unparalleled panoramic views of London from its observation decks.
  • Borough Market: A renowned food market where you can sample a vast array of artisanal produce, street food, and international cuisine.
  • St. Paul's Cathedral: A masterpiece of Baroque architecture, this Anglican cathedral is a significant landmark and a place of worship.
If you are looking for other activities around citizenM Tower of London, check out the best deals on Traveloka: Recommended activities in London!

How to Get to citizenM Tower of London from the Airport

Navigating your journey to citizenM Tower of London is straightforward, with several convenient options available from London's major airports. The airport transfer service of citizenM Tower of London is designed for your ease.
  • Heathrow Airport (LHR): Take the Heathrow Express train to Paddington Station, then connect to the Underground (Circle or District Line) to Tower Hill station. Alternatively, a taxi or ride-hailing service will take approximately 45-75 minutes depending on traffic, costing around £60-£90.
  • Gatwick Airport (LGW): The Gatwick Express train to Victoria Station is a fast option, followed by the Underground (Circle or District Line) to Tower Hill. A taxi or ride-hailing service will take approximately 60-90 minutes, with costs ranging from £70-£100.
  • London City Airport (LCY): This airport is the closest. Take the Docklands Light Railway (DLR) to Tower Gateway station, which is a short walk from the hotel. A taxi or ride-hailing service will take around 20-30 minutes, costing approximately £25-£40.
For ultimate convenience, consider booking airport transfer services directly through Traveloka or inquire about citizenM Tower of London airport transfer options.

Summary of Why You Should Choose to Stay at citizenM Tower of London

Choosing citizenM Tower of London means opting for a modern, stylish, and exceptionally well-located hotel that caters to the needs of today's traveler. With its innovative design, smart technology, and prime location, it offers an unparalleled urban experience.
  • Prime Location: Steps away from historical landmarks like the Tower of London and Tower Bridge, with excellent transport links.
  • Modern Comfort: Enjoy our signature rooms with MoodPads for personalized control and luxurious amenities.
  • Vibrant Social Spaces: Our communal areas and rooftop bar provide perfect spots to relax, work, or connect.
  • 24/7 Convenience: From dining at CanteenM to our always-available staff, we cater to your schedule.
  • Exceptional Value: Experience a high-quality stay with competitive rates, especially with new user promotions.
Discover the best Room availability at citizenM Tower of London and make your Booking citizenM Tower of London today. For fantastic deals on accommodation and flights, explore Traveloka. Book budget hotels in London and Easily book domestic and international flights at low prices.

All facilities in citizenM Tower of London

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Lobby
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Others

Guest Services

  • Multilingual staff
  • 24-hour front desk

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in citizenM Tower of London

IMPORTANT_NOTICE

  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Minimum Age Policy

18
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to
Available rooms at citizenM Tower of London
370
Number of floors in citizenM Tower of London
8
Another facilities in citizenM Tower of London
Multilingual staff, 24-hour front desk, Safety deposit box

Frequently asked question in citizenM Tower of London

What is normal check-in & check-out time at citizenM Tower of London?
The standard check-in time at citizenM Tower of London is starting from From 14:00 while the latest check-out time is at
What is the star rating of citizenM Tower of London?
citizenM Tower of London is a 0.0-star hotel.
How many floors does citizenM Tower of London have?
citizenM Tower of London has 8 floors.
How many rooms are available at citizenM Tower of London?
citizenM Tower of London has 370 rooms in total.
What do past guests say about citizenM Tower of London?
citizenM Tower of London is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in citizenM Tower of London

Overall Ratings & Reviews citizenM Tower of London

Traveloka (7)
Other sources (2,019)
9.2
Exceptional
From 2,019 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews citizenM Tower of London

Number of reviews per page
20
40
Top reviews
ROHAN
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Booked two rooms for a night. Rooms were very functional, spotlessly clean and had all the useful amenities.
Pam
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We did not have air conditioning for the time we were there - it was 34 outside!
Zulia
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location
Verified traveler
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The only positive thing about this hotel is its location, conveniently located close to subway stations and just a short walk away from the Tower of London. The rooms are extremely small; even the sink is outside of the bathroom! The bed is surrounded by walls and the window on three sides! So if you’re two people, one has to climb to their side of the bed! Our room wasn’t very clean. Multiple stains on the bed headboard, water stain on the ceiling and under the sink. There were other surfaces that were covered in dust! The ac doesn’t work properly so you can’t lower the temperature! During the night, the pipes made very loud rattling noises that woke us up, probably pressure issues. You have to request room cleaning on the ipads that only allowed “light cleaning” which included just emptying the bins and making the bed! Had to ask the staff for “deep cleaning” for the next day, which was never done! Very disappointing! Their breakfast does not include coffee! You have to pay extra! I don’t know how this is a 4 star hotel! Definitely does not have the quality or amenities/services of a 4 star hotel and is overpriced for what it offers! Will not return here!
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Crystal
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

CitizenM Hotel in London was everything it was advertised to be and more. The room was very modern, comfortable, and high tech and the breakfast was great! It is also close to major attractions, souvenir shops, and restaurants. That said, this is your place to stay when visiting London!
Albara
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Amazing location, very tiny rooms The room width is actually the length of the bed that is 2 meters. Might be ik for 1 person, not recommended for 2
Simon
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We paid for the Tower view. Well worth the extra money, the view is incredible. Rooms are clean. You can set the mood lightining using the iPad. There is no kettle in the room. There is no iron, but there is an Ironing room on each floor. Rooftop bar provides great views of the City. Staff were very friendly
Julie Susan
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Très bien situé à côté des attractions et au pied du métro. Propre, bien entretenu, grand hall où l’on peut s’asseoir et déguster notre café acheté à même l’endroit. Personnel accueillant et serviable. Plusieurs petites attentions qui font en sorte que l’on se sent particulièrement bien accueilli. Très bien! J’y retournerai les yeux fermés.
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Michael
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The elevators were a constant problem during the week of my stay. They are the lifeblood in a hotel!!! One day I had to walk up the stairs with the manager and another couple who were just checking in. 5 flights-ridiculous! I love the location and the brand but they need to do better-technology is great-when it works!!!!
Kay
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Location Location Location! Just above Tower Hill tube station with views to Tower of London to die for. If you don't want to pay for a room with a view then visit the rooftop bar.
Mark
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Had a great time view from the room was amazing
Leah
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I really enjoyed my stay over the weekend at Citizen M, everything was as expected. and it is very centrally located in London by the Tower of London. The bed is super comfortable and I hope to go back again soon.
ashley
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Super modern hotel with comfortable beds, quirky bar area and great breakfast.
Thomas
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

As in the past, the location, staff help, and the facilities are the best. Overlooking the Tower of London is a great feature, The Tube is right next door, so travel is easy. The pubs, street vendors in the area add to the ambiance. A great place to stay.
Casey
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was there during one of the heat waves. Kept the blackout curtains down nearly the whole time. Air con in the room was pretty much nonexistent. It made sleeping challenging to say the least. When is London going to adapt to its actual climate. Heat waves happen every year now, multiple times. It’s time to invest in air con like your brethren across the pond.
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Eamonn Christopher
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great? Would stay again
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Awesome and unique lobby, amazing rooftop deck, and super delicious breakfast buffet! The room was small but high tech. But the location next to Tower of London and the tower hill tube stop was phenomenal!
Prasad
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I paid additional charges for a higher floor room, however was given a room on the 3rd floor.
Cathy Sze Yu
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We took a king-bed high-floor room, which was very nice, with a perfect view of the Tower of London. The room was what you’d expect from the Citizen M chain - white, bright, sleek, modern, everything controlled through a tablet. I’ve stayed at another one before so knew what to expect. The bed was super comfy, linens crisp, big fluffy towels, the mood lighting is fun. The downsides however are that the lights are operated through the tablet so you need 2 taps at least to get a light on to go to the loo in the middle of the night. There are also no glasses or cups - so nothing to put your toothbrush in or fill up for some water. Crucially, there are also not enough powerpoints (only 2 in the room for the 3-point UK plug) which does not fit in with the super-modern, tech-friendly vibe of the hotel and room. The lack of glasses is astounding given this would take up no space and would not make the place look cluttered. We sorely missed the kettle and free tea and coffee. If you’re here for more than one night and also sharing the room, these are the things you will miss that would make the stay far comfier and perhaps return. The shower/toilet room was fine but I think starting to look tired (hard to keep white floors pristine). On the whole, I love the concept of Citizen M but, after so many years in operation, maybe it’s time for a few tweaks (responding to the feedback of their guests perhaps?) to improve the entire experience and stay ahead of competitors.
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Gabriela
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Need better A/C systems to deal with heat waves.
Number of reviews per page
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Lobby 4 citizenM Tower of London

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