Dragonfly Hotel Bury St Edmunds

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7.8
/10
Pleasant
1,002 reviews

What Guests Say About Their Stay

Mark

10.0
/ 10
Really nice hotel. Ample parking, comfortable room and a nice bar area with good food.

martin

10.0
/ 10
Another livery stay at the Dragonfly. The best thing about this hotel is the price and close proximity to Bury St Edmund’s town centre. The staff were very attentive and the rooms clean and comfortable. Lots of free parking and fast taxi service. It doesn’t have lots of amenities like swimming pool, golf course etc., but if you want somewhere like a Premier Inn then it’s great. A lot more people should consider this hotel as the cost of other hotels nearby seems to be increasing and this hotel chain is fair on price. We have not eaten here, so I can’t comment of the food.

John

10.0
/ 10
All round good stay, clean tidy and friendly staff. Ample breakfast - all at a great price
In the Area
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Symonds Road, Bury St. Edmunds, St. Edmundsbury, Suffolk, England, IP32 7DZ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Dragonfly Hotel Bury St Edmunds is a good choice when you are visiting Bury St Edmunds. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dragonfly Hotel Bury St Edmunds

Symonds Road, Bury St. Edmunds, St. Edmundsbury, Suffolk, England, IP32 7DZ
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Discover More About Dragonfly Hotel Bury St Edmunds

General
Near Bury St Edmunds Abbey

Location
Located in Bury St Edmunds, Dragonfly Hotel Bury St Edmunds is within a 5-minute drive of Theatre Royal and Nowton Park. This hotel is 1.3 mi (2 km) from Greene King Brewery and 1.4 mi (2.3 km) from St Edmundsbury Cathedral.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Abbey Gardens - 1.1 km / 0.7 mi
St Mary's Church - 1.5 km / 0.9 mi
St Edmundsbury Cathedral - 1.5 km / 0.9 mi
The Athenaeum - 1.5 km / 0.9 mi
Smith’s Row - 1.5 km / 0.9 mi
Greene King Brewery - 1.5 km / 1 mi
Bury St Edmunds Abbey - 1.6 km / 1 mi
The Abbey Gate - 1.6 km / 1 mi
Theatre Royal - 1.6 km / 1 mi
Moyse's Hall Museum - 1.9 km / 1.2 mi
Bury St Edmunds Art Gallery - 1.9 km / 1.2 mi
Nowton Park - 1.9 km / 1.2 mi
The Apex - 2.1 km / 1.3 mi
The Malthouse Project - 2.2 km / 1.4 mi
Cineworld Bury St Edmunds - 2.3 km / 1.5 mi

The nearest airports are:
Cambridge (CBG) - 43 km / 26.7 mi
Stansted Airport (STN) - 81.2 km / 50.4 mi

The preferred airport for Dragonfly Hotel Bury St Edmunds is Stansted Airport (STN).

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.

Business Facilities
Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Dining
At Dragonfly Hotel Bury St Edmunds, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms
Stay in one of 76 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Dragonfly Hotel Bury St Edmunds

Bar, Cafe and Lounge Dragonfly Hotel Bury St Edmunds
Bar, Cafe and Lounge
Functional Hall Dragonfly Hotel Bury St Edmunds
Functional Hall
Common Space Dragonfly Hotel Bury St Edmunds
Common Space
Lobby Dragonfly Hotel Bury St Edmunds
Lobby
Exterior Dragonfly Hotel Bury St Edmunds
Exterior

Things to Do

  • Picnic area
  • Garden

General

  • Banquet
  • Parking

Business Facilities

  • Conference rooms
  • Meeting rooms

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Dragonfly Hotel Bury St Edmunds

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dragonfly Hotel Bury St Edmunds
76
Number of floors in Dragonfly Hotel Bury St Edmunds
2
Another facilities in Dragonfly Hotel Bury St Edmunds
Picnic area, Garden, Banquet, Parking, Conference rooms

Frequently asked question in Dragonfly Hotel Bury St Edmunds

What are available facilities at Dragonfly Hotel Bury St Edmunds?
There are top facilites at Dragonfly Hotel Bury St Edmunds such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Dragonfly Hotel Bury St Edmunds?
The standard check-in time at Dragonfly Hotel Bury St Edmunds is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Dragonfly Hotel Bury St Edmunds provide breakfast?
Yes, Dragonfly Hotel Bury St Edmunds provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dragonfly Hotel Bury St Edmunds?
Dragonfly Hotel Bury St Edmunds is a 3.0-star hotel.
How many floors does Dragonfly Hotel Bury St Edmunds have?
Dragonfly Hotel Bury St Edmunds has 2 floors.
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More Reviews from Other Guests in Dragonfly Hotel Bury St Edmunds

7.8
Pleasant
From 1,002 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

6.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Dragonfly Hotel Bury St Edmunds

Number of reviews per page
20
40
Top reviews
Joshua
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, helpful staff, plenty of parking. Great stay
Mark
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice hotel. Ample parking, comfortable room and a nice bar area with good food.
Jane
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Convenient location for Bury and road network. Easy parking. Clean and comfortable room. It would be helpful to have a make-up mirror or light near the mirrors. Also hanging space for a dress.
Sachini
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Guests checked in, 2 out of the 3 rooms already had guests in when they entered the rooms given. On evening meal in restaurant told staff of allergy however a tomato was one of the allergies and this was in the plate!
Jon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Really good hotel great location
Sandra
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Doors need seeing to. Fire doors, bedroom doors need to have a slow closing fitted to them constant banging doors throughout our stay. Rooms could do with some update they are clean but outdated and paint peeling away.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer.
Mirasolde
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Shower a bit too hot however I adjusted the hot/cold knob but didn’t work at all! Overall it was ok!
Heena
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Check in for this hotel is 16:00 which I didn't realise at that time. The room was okay in terms of cleanliness and the bathroom had hairs in the bathtub. The tv was damaged had a green line going through. Only had interaction with one staff member who seemed nice at reception. I would never book the dragonfly again and avoid rhe Surya Hotels altogether.
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Mark
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Helpful ,respectful staff
martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Another livery stay at the Dragonfly. The best thing about this hotel is the price and close proximity to Bury St Edmund’s town centre. The staff were very attentive and the rooms clean and comfortable. Lots of free parking and fast taxi service. It doesn’t have lots of amenities like swimming pool, golf course etc., but if you want somewhere like a Premier Inn then it’s great. A lot more people should consider this hotel as the cost of other hotels nearby seems to be increasing and this hotel chain is fair on price. We have not eaten here, so I can’t comment of the food.
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All round good stay, clean tidy and friendly staff. Ample breakfast - all at a great price
Francesca
icon-
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

No AC and room was so hot, no lift and had a heavy suitcase and lots of stairs, room service menu limited, missing items that I had to ask for. Room furniture old and dated, bad smell when you opened your room door. Would not stay again.
Langizya
icon-
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was okay nothing spectacular. But I had a comfortable sleep . Couldn’t adjust the heating so the room was a bit too hot . Also ordering room service meant walking to reception which when u are alone and wanting a drink was a bit uncomfortable. But thanks
Ashleigh
icon-with Friends
with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was clean, staff fabulous excellent service
Anne-marie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Yes the room was spotless and all over areas where spotless
Gareth
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Clean room and good welcome. Good value for roadside convenient hotel
Kieran
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Good facilities
Toby
icon-
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

It not great the first 2 nights but the last 2 nights were good
Mirasolde
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Amenities, location, clean & staff are friendly
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Dragonfly Hotel Bury St Edmunds

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 1,002 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

6.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dragonfly Hotel Bury St Edmunds

Number of reviews per page
20
40
Top reviews
Joshua
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, helpful staff, plenty of parking. Great stay
Mark
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Really nice hotel. Ample parking, comfortable room and a nice bar area with good food.
Jane
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Convenient location for Bury and road network. Easy parking. Clean and comfortable room. It would be helpful to have a make-up mirror or light near the mirrors. Also hanging space for a dress.
Sachini
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Guests checked in, 2 out of the 3 rooms already had guests in when they entered the rooms given. On evening meal in restaurant told staff of allergy however a tomato was one of the allergies and this was in the plate!
Jon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Really good hotel great location
Sandra
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Doors need seeing to. Fire doors, bedroom doors need to have a slow closing fitted to them constant banging doors throughout our stay. Rooms could do with some update they are clean but outdated and paint peeling away.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer.
Mirasolde
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Shower a bit too hot however I adjusted the hot/cold knob but didn’t work at all! Overall it was ok!
Heena
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Check in for this hotel is 16:00 which I didn't realise at that time. The room was okay in terms of cleanliness and the bathroom had hairs in the bathtub. The tv was damaged had a green line going through. Only had interaction with one staff member who seemed nice at reception. I would never book the dragonfly again and avoid rhe Surya Hotels altogether.
Read More
Mark
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Helpful ,respectful staff
martin
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Another livery stay at the Dragonfly. The best thing about this hotel is the price and close proximity to Bury St Edmund’s town centre. The staff were very attentive and the rooms clean and comfortable. Lots of free parking and fast taxi service. It doesn’t have lots of amenities like swimming pool, golf course etc., but if you want somewhere like a Premier Inn then it’s great. A lot more people should consider this hotel as the cost of other hotels nearby seems to be increasing and this hotel chain is fair on price. We have not eaten here, so I can’t comment of the food.
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

All round good stay, clean tidy and friendly staff. Ample breakfast - all at a great price
Francesca
icon-
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

No AC and room was so hot, no lift and had a heavy suitcase and lots of stairs, room service menu limited, missing items that I had to ask for. Room furniture old and dated, bad smell when you opened your room door. Would not stay again.
Langizya
icon-
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

It was okay nothing spectacular. But I had a comfortable sleep . Couldn’t adjust the heating so the room was a bit too hot . Also ordering room service meant walking to reception which when u are alone and wanting a drink was a bit uncomfortable. But thanks
Ashleigh
icon-with Friends
with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was clean, staff fabulous excellent service
Anne-marie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Yes the room was spotless and all over areas where spotless
Gareth
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Clean room and good welcome. Good value for roadside convenient hotel
Kieran
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Good facilities
Toby
icon-
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

It not great the first 2 nights but the last 2 nights were good
Mirasolde
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Amenities, location, clean & staff are friendly
Number of reviews per page
20
40