Dragonfly Hotel Bury St Edmunds

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7.8
Pleasant
1,000 reviews

What Guests Say About Their Stay

Rami

10.0
/ 10
Everything was great. They have a nicer breakfast included rooms are clean.. Definitely recommended for the price in the small town. They have a nice view. It is also a quiet area if you’re troubling for a business.

Christina

10.0
/ 10
Location was good, right off the highway. Lots of free parking. Staff were very friendly and helpful. Restaurant was very good. We didnt have the breakfast. Shower was nice had a bathtub. Beds were ok pillows were hard and not very comfortable. Would stay again.

Mark

10.0
/ 10
Really nice hotel. Ample parking, comfortable room and a nice bar area with good food.
In the Area
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Symonds Road, Bury St. Edmunds, St. Edmundsbury, Suffolk, England, IP32 7DZ

Main Facilities

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Parking
Garden
Picnic area
24-hour Receptionist
Staying at Dragonfly Hotel Bury St Edmunds is a good choice when you are visiting Bury St Edmunds. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dragonfly Hotel Bury St Edmunds

Symonds Road, Bury St. Edmunds, St. Edmundsbury, Suffolk, England, IP32 7DZ
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Discover More About Dragonfly Hotel Bury St Edmunds

General
Near Bury St Edmunds Abbey

Location
Located in Bury St Edmunds, Dragonfly Hotel Bury St Edmunds is within a 5-minute drive of Theatre Royal and Nowton Park. This hotel is 1.3 mi (2 km) from Greene King Brewery and 1.4 mi (2.3 km) from St Edmundsbury Cathedral.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Abbey Gardens - 1.1 km / 0.7 mi
St Mary's Church - 1.5 km / 0.9 mi
St Edmundsbury Cathedral - 1.5 km / 0.9 mi
The Athenaeum - 1.5 km / 0.9 mi
Greene King Brewery - 1.5 km / 1 mi
Bury St Edmunds Abbey - 1.6 km / 1 mi
The Abbey Gate - 1.6 km / 1 mi
Theatre Royal - 1.6 km / 1 mi
Moyse's Hall Museum - 1.9 km / 1.2 mi
Bury St Edmunds Art Gallery - 1.9 km / 1.2 mi
Nowton Park - 1.9 km / 1.2 mi
The Apex - 2.1 km / 1.3 mi
The Malthouse Project - 2.2 km / 1.4 mi
Cineworld Bury St Edmunds - 2.3 km / 1.5 mi
Rougham Control Tower Aviation Museum - 2.7 km / 1.7 mi

The nearest airports are:
Cambridge (CBG) - 43 km / 26.7 mi
Stansted Airport (STN) - 81.2 km / 50.4 mi

The preferred airport for Dragonfly Hotel Bury St Edmunds is Stansted Airport (STN).

Facilities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.

Business Facilities
Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Dining
At Dragonfly Hotel Bury St Edmunds, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms
Stay in one of 76 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

All facilities in Dragonfly Hotel Bury St Edmunds

Functional Hall Dragonfly Hotel Bury St Edmunds
Functional Hall
Common Space Dragonfly Hotel Bury St Edmunds
Common Space
Lobby Dragonfly Hotel Bury St Edmunds
Lobby
Exterior Dragonfly Hotel Bury St Edmunds
Exterior
Bedroom Dragonfly Hotel Bury St Edmunds
Bedroom

Things to Do

  • Picnic area
  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area

Business Facilities

  • Conference rooms
  • Meeting rooms

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Dragonfly Hotel Bury St Edmunds

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dragonfly Hotel Bury St Edmunds
76
Number of floors in Dragonfly Hotel Bury St Edmunds
2
Another facilities in Dragonfly Hotel Bury St Edmunds
Picnic area, Garden, Breakfast, Free WiFi, Banquet

Frequently asked question in Dragonfly Hotel Bury St Edmunds

What is normal check-in & check-out time at Dragonfly Hotel Bury St Edmunds?
The standard check-in time at Dragonfly Hotel Bury St Edmunds is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00
Does Dragonfly Hotel Bury St Edmunds provide breakfast?
Yes, Dragonfly Hotel Bury St Edmunds provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dragonfly Hotel Bury St Edmunds?
Dragonfly Hotel Bury St Edmunds is a 3.0-star hotel.
How many floors does Dragonfly Hotel Bury St Edmunds have?
Dragonfly Hotel Bury St Edmunds has 2 floors.
How many rooms are available at Dragonfly Hotel Bury St Edmunds?
Dragonfly Hotel Bury St Edmunds has 76 rooms in total.
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More Reviews from Other Guests in Dragonfly Hotel Bury St Edmunds

7.8
Pleasant
From 1,000 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

6.8

Service and Facilites

8.2

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Traveler Reviews Dragonfly Hotel Bury St Edmunds

Number of reviews per page
20
40
Top reviews
isabel
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was a bit low lit. And the bar shut to early
John
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was fine although a bit noisy from the A14. The evening meal and breakfast was very ordinary. Would certainty recommend eating elsewhere
Shane
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was good, place was clean, staff friendly. We had a fire alarm at 6am which then went off, and came back on again after about 1 minute. Was on long enough for us to jump up, start chucking clothes on, but not get out of the room. Not sure on the cause, but wasn’t ideal. Breakfast was a bit of a let down. Very sorry looking, nothing topped up, what was out wasn’t in great shape! Few odd bits of over ripe basic fruit, one mini croissant uncovered, no other pastries, no mugs left for coffee. Even at £12 each, I felt it was far from great. Would stay again, but skip the breakfast.
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Rami
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great. They have a nicer breakfast included rooms are clean.. Definitely recommended for the price in the small town. They have a nice view. It is also a quiet area if you’re troubling for a business.
Yvonne
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Toilet didnt fkush in our room. I had to use the showerhead myself to get it to clear away. Did let staff know and they informed us that maintanance would sort it after we left. This didnt help us. The tv was also dodgy, kept showing a black screen and only the the commentary of the programs, it would then come on fully on a totally diferent channel and you had to slowly scroll ir it went off again. Again mentioned it to staff. My evening meal was not as descibed. I ordered spiced arriabata pasta with fresh mozzeralla and basil. I got pasta in a very bland tomato sauce. no spice or mozzerella. The staff were very good and apologised . Apparently it was a locum chef. I was issued with snacks for the room to compensate. The other meals were very nice. It served its purpose but probably wouldnt stay again
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Reg
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a plesant time
Lexi
icon-
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good location and comfortable rooms.
Jude
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very nice hotel, lovely staff and clean amenities. One tiny grudge was that there were no vegan options for breakfast which was weird as they had vegan evening meals (the Moving Mountains burger was excellent). Shame as a couple of vegan sausages or bacon isn't difficult to do. Ended up with mushrooms, beans and a hash brown so not the end of the world and they did have dairy free milks for hot drinks. Other than that the hotel was lovely and would definitely stay again.
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Christina
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Location was good, right off the highway. Lots of free parking. Staff were very friendly and helpful. Restaurant was very good. We didnt have the breakfast. Shower was nice had a bathtub. Beds were ok pillows were hard and not very comfortable. Would stay again.
Joshua
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room, helpful staff, plenty of parking. Great stay
Mark
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Really nice hotel. Ample parking, comfortable room and a nice bar area with good food.
Jane
icon-
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Convenient location for Bury and road network. Easy parking. Clean and comfortable room. It would be helpful to have a make-up mirror or light near the mirrors. Also hanging space for a dress.
Sachini
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Guests checked in, 2 out of the 3 rooms already had guests in when they entered the rooms given. On evening meal in restaurant told staff of allergy however a tomato was one of the allergies and this was in the plate!
Jon
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Really good hotel great location
Sandra
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Doors need seeing to. Fire doors, bedroom doors need to have a slow closing fitted to them constant banging doors throughout our stay. Rooms could do with some update they are clean but outdated and paint peeling away.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Not impressed with the check-in policy. Charging an extra £10 per hour before 4pm. Room ready but trying to fleece the customer.
Mirasolde
icon-with Partner
with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Shower a bit too hot however I adjusted the hot/cold knob but didn’t work at all! Overall it was ok!
Heena
4.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Check in for this hotel is 16:00 which I didn't realise at that time. The room was okay in terms of cleanliness and the bathroom had hairs in the bathtub. The tv was damaged had a green line going through. Only had interaction with one staff member who seemed nice at reception. I would never book the dragonfly again and avoid rhe Surya Hotels altogether.
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Mark
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Helpful ,respectful staff
martin
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Another livery stay at the Dragonfly. The best thing about this hotel is the price and close proximity to Bury St Edmund’s town centre. The staff were very attentive and the rooms clean and comfortable. Lots of free parking and fast taxi service. It doesn’t have lots of amenities like swimming pool, golf course etc., but if you want somewhere like a Premier Inn then it’s great. A lot more people should consider this hotel as the cost of other hotels nearby seems to be increasing and this hotel chain is fair on price. We have not eaten here, so I can’t comment of the food.
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Number of reviews per page
20
40

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