Fox Apartments

Fantastic spacious apartment, hopefully issues with the key collection will improve.

The apartment was nice and certainly large enough for the four of us. There were two bedrooms up a spiral staircase. One had a double bed and doors which led out onto a small decking area at the back of the flat with no view. The other had a double bed and two single beds (and a cot) and an en suite. This bedroom, however, had a skylight window with a blind on it but we searched everywhere to find the pole to pull the blind shut but could not find it. We had to get a chair from down stairs so we could reach the blind and close it. Then we realised that the window in this room had no curtains or blinds so there was nothing to stop the light coming streaming in in the morning. We were hoping for a relaxing break!! We were awakened by the planes at 07.00 anyway but did not want to get up at 05.00 when the sunlight broke through!! This window looked onto the decking area so our friends could see into our room!! Not very practical if children had been using this room.The following day I tried to block some of the light by placing extra pillows etc at the window which did not help much. Also some of the light bulbs did not work. There were a couple of small supermarkets nearby.

VERY Convenient for staying close to the Excel Center

With a family of 5 it is always difficult to find a room with space. Fox apartments provided us with the space needed with the high levels of cleanliness and facilities required. The apartment is ideally situated within walking distance to both the ExCel and the O2 (with a small trip via the sky-rail) and 1 minute walk to the DLR for those wanting a quick ride into the heart of London.

Booked a 1 night stay while working at an Event @ Excel - ideal location ! Check in / check out done via the Fox pub

Outstanding location, practically at the door of Excel center. Apartment on 2 levels, 2 bedrooms with 5 beds total, 2.5 bathrooms, kitchen, living room and dining room plus dedicated office area. Very clean, daily maid service. I don' have enough words to explain but is a perfect solution for the sophisticated business traveler that needs to be in that area of London. DLR train station at the door, easy connection to any place in London or you can have a car service called to drive you anywhere by request ( arranged by apartment management)

IT WAS A REALLY GOOD APARTMENT. ONLY PROBLEM IT WAS A BIT WARM AND DIDNT HAVE AIR CON.

Very spacious and equipped with excellent appliances, utensils, linens, TV with access to Netflix, YouTube, etc., comfortable beds and, couches, chairs. A very secure building. Near many restaurants and a short walk to markets for food. However carpet in living room is torn and needs to be replaced. Some furniture in master bedroom and bathrooms nis scratched or has damaged finish and needs to be replaced. Very clean. Could be improved by having instructions on how to use the appliances: microwave; oven; washing machine; dryer; etc. keys are picked up in the cafe next door - Fox ExCel. Though not managers of the apartment, workers at the FoxExCel were very helpful. Be aware that the bedrooms are accessed via a spiral staircase. Can't beat the location. Easy to. Get around using the DLR and connecting to the tube.

Nice apartment with 2 bedrooms and large lounge ideal for family only 5 min walk to the DLR and able to get into Central London with in 25 minutes. Friendly manager took the time to show us the apartment food available in area

Really liked this apartment. We shared it with friends and their kids. Plenty of room for all of us. Great to have the space to sit relax and chat through our days in comfort. Much better than getting hotel rooms. We have the same event on next year and we are definitely going to try and book again should they have the a availability.

First and foremost, the bar manager(s) who check you in and "try" to help you were super-nice and did the best they could. Location was actually pretty good; it was safe and right on DLR (but about 25 inured from central London). Now the bad; no air conditioning so we had to open windows and skylight just to get one airflow. It was only in the mid 60's but it was near stiffing in the apartment - I could not imagine what it would have been like if it was in the 70's or even 80s. With those windows open, the nighttime noise, trains and yes landing airplanes made sleep nearly impossible unless we were 3-4 beers into it.. Hot water heater was turned off so we took cold showers for 2 days before it was running well - but on,y enough for 2 showers and a quick shave, which was tough considering we had 5 staying there. Washer/dryer combo worked poorly. Fridge had been turned off and at best reached 45-50 after 3 days. Shower drains needed snaking and we were ankle deep in water always. Many broken cabinets. Summary: cold showers, hot apartment & unexpectedly noisy because wi does had to be open. Friendly staff tried there best but it was obvious owner had not kept up maintenance or tried to stay there during summer. I think they said he was in Hong Kong.

Fantastic value a stones throw from the Excel, I'd never stay at a hotel in this area again, Fox was spot on.

Although the flats are comfortable and well maintained, it was very disappointing to find out that - due to them being privately owned - the owners seem to have the right to interrupt your stay and take back their flat at any time they please. As a high end and well respected company, having used the Fox Apartments for our Managing Director, it was a great disappointment and disrespectful interruption when we found that he was moved out of the apartment into another for one evening, and then moved out of this apartment into a hotel for a further night - all because the owners of the flats brought their plans forward! Anyone booking should be aware of this and ensure that this is not likely to happen to them.

Large well furnished apartment located conveniently closely to Excel. Only disapointment was lack of maintenance. Leaking Sink into bucket placed underneath, Not much hot water, TV didnt work - No signal, Furnishings are IKea and not really sturdy enough for commercial use.

Excellent location for the Excel Centre. Very spacious. Let down by the need for Manu minor repairs - leaking bathroom sink, broken bedroom window, torn carpet, lamps and lights not working.

Great location for the O2. A fair distance from central London but "doable" Very plush and first impressions were very good. Not an easy location luggage etc though to unload if travelling by car and a tad difficult to get information before the visit as I'd asked fro some information on extra bedding and parking which they chose not to respond to. The free parking turned out to be about 3 miles drive away but less than half a miles walk away through the excel or 1 stop on the DLR. all very easy once I'd figured it out for myself. Would I go back. Maybe, but not if my main purpose was central London.

Our colleagues stayed in the apartments over the Fox bar which was of the standard we expected from the photos. Ours however felt like it was a privately owned apartment just put up for let recently, as there were personal touches such as glow in the dark stars on the ceilings, used items in the cupboards & children’s height measurements on the door frame!!! Overall good apartment but need to be depersonalised & have a slight freshen up for corporate guests.

The two bedroomed accommodation was brilliant. The only negative was that the hot water didn't last long so ended up with hot-cold showers.

We stayed at these apartments for 3 nights over New Year. On arrival the bar underneath the apartments was closed and no-one was around to get the keys from. We were however early for check in so went to the bar in the Crowne Plaza around the corner and had lunch. At check in someone was there waiting for us to hand over the key and show us the apartment. It was very well maintained, clean and extremely spacious. Downstairs there was a large open plan room with 2 couches, large tv, dining room table with 4 chairs and a really good kitchen. Up a spiral staircase there was a large bathroom, huge bedroom with 2 single beds and a double bed and another room with a double bed and ensuite bathroom. All rooms were of a high standard and we were really impressed. There were a number of small supermarkets close by with good choices for meals. The DLR station was literally around the corner and Canning Town underground station was a short 10 minute walk away. Overall we really enjoyed this stay and would definitely stay again.

the place was lovely however: there was insufficient hot water the first morning, the microwave did not work, the oven was filthy, the tv did not work and one of the chairs was broken. I will be emailing a formal complaint