Hampton by Hilton Manchester City Northern Quarter

Well, I’m not sure what the standards should be? However, the rooms have dirty carpets it looks though coffee stains in the rooms and in the hall ways. The breakfast was okay. However, the dining is terrible. The staff could use some customer service training. I wouldn’t recommend this property.

Room was great and clean. Corridors were a bit dimly lit. Nice hot breakfast included

Very efficient and clean

Couldn’t fault the hotel or staff but the breakfast wasn’t the best this time , have stays a couple of Times before and it was brilliant but this time it wasn’t as nice

Check in was ok. Room was ok. Breakfast was ok. No issues and a decent nights sleep. Only real issue was the amount of work taking place outside the hotel with new buildings being worked on. Made finding the hotel a tad wary due to walking through dark areas where these works were going on.

Clean room and friendly staff

Room layout was good, small but comfortable with great shower and toiletries. Communal areas clean and well maintained. Convenient location for Northern Quarter amenities. Breakfast was ok - I struggled to make a choice. Pastries were basic and unappetising. Some younger breakfast staff were inattentive, stood in groups chatting.

The room looked like it was something out of a hotel ibis or a cheap travelodge. The heating in the first room would not work at all. So we were then swapped to a second room, where again, af tree

We enjoyed our stay and would not hesitate to recommend the hotel to fellow travellers. Great location with easy access the city centre. The premises is new and very well presented. The staff are very welcoming and professional.

Room was clean and staff were attentive and helpful! Only criticism is the room lay out the bed was almost against the wall boxed in with the side tables you have to side step along a small gap against the wall to access the bed

Lovely big clean room, staff very accommodating. Breakfast was nice . Location good to, close to Victoria Station .

Roadworks really impacted the experience. The duvet was paper thin.

Everything was all ok as usual at this hotel. However, overnight roadworks (for some 6 weeks!!) were not advertised at time of booking. This meant 2 sleepless nights. Not ideal, but the room was comfortable enough. Also, scrambled egg recipe has changed - these taste bad now!

Great all round hotel with a very nice breakfast included

I paid £225 for one night. I understand prices increase when events are on, but considering the same room is often around £65 per night, this felt extremely expensive and not reflective of the overall experience. The male staff were pleasant and welcoming, however the female receptionist at checkout was not particularly friendly. It would have been nice to be asked if we had enjoyed our stay, as this is something you would expect from a Hilton-branded hotel and it makes a difference to how valued you feel as a guest. I was notified by Hotels.com about a £1.20 charge, but there was also a £30 charge taken at the hotel. I was assured this was a temporary deposit and would be refunded, however this has not yet returned to my account, which is concerning. The breakfast buffet was extremely busy and overwhelming. As someone who is autistic, I found the environment quite difficult to navigate. We arrived at 8:10am and there was very little food left. I was only able to get the last remains of scrambled egg and beans, and the overall choice was disappointing. In comparison, I have experienced better breakfast availability and organisation at a Ibis Budget hotel, which is surprising given the Hilton branding and higher price point. Overall, the stay was acceptable but did not justify the price paid. I would have expected a more comfortable, welcoming and better organised experience for £225.

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The rooms was very clean staff was brilliant very comfy beds food was good highly recommended

clean room.

Good size clean room. Convenient location to city centre. Excellent included breakfast.

This was my 4th or 5th stay at this hotel in the past 3 years. Before arrival I was told I’d need to pay the £1.20 city tax, which I was aware of. However, when checking in, an unexpected £30 charge appeared on the card machine. The receptionist didn’t explain this until I questioned it, saying with some attitude towards me it was a standard deposit. I’ve never been charged this before and there was no mention of it when booking. The room cleanliness was also poor, with water spilled over the desk and toiletries left behind by previous guests. I disposed of these myself as I didn’t want to deal with reception again. While I understand the roadworks outside aren’t the hotel’s fault, some prior warning would have been helpful due to road closures and access issues to the car park. I was also woken at 7am by loud roadworks, which wasn’t ideal after a late night. Also the cost of the drinks was basically daylight robbery 2 cans of 300ml water was £5.50 this ridiculously priced. Overall, this stay was disappointing, especially considering it cost nearly £200 for one night and involved rude staff. Previous stays were faultless, but this visit fell well below expectations. If I say he again I really hope they improve and my stay will be like previous visits