Hanbury Manor Marriott Hotel & Country Club

Our stay was excellent due to staff being so good.

We came here for a relaxing weekend away for my birthday. The hotel was really lovely and we had a great stay. Really enjoyed the spa and had afternoon tea was which exceptional, plenty of countryside around the hotel for a nice walk. Our room was right above reception and we were a bit disturbed by noise, particularly on the second night when a group returned to the hotel and myself and my husband were both woken up. Breakfast was really nice, but they did keep running out of things which had to be asked for (milk, glasses, cups). Overall a great stay and will come back, but would ask to be moved if we were ever put in the same room.

This hotel is absolute luxury. There were 8 of us altogether celebrating a 60th birthday. The staff are very attentive the food just divine and the facilities are just superb. We used the spa services and the pool area. We had afternoon high tea and ate at the cast-iron grill in the evening . Had yhe best time

Fabulous surroundings really nice place to escape business of the city. Really nice location and very nice staff.

As you alenter the gates and the the private driveway, Hanbury Manor presents itself a very impressive and grand property. The staff were very welcoming and I was very much looking forward to my 3 night stay there. However, as I made my way to my assigned room, I couldn't help noticing many instances of chipped paint corners and peeling wallpaper. The elevator looked like it had been used to deflect many attacks! The room itself was well presented but I was surprised to discover there is no in room temperature controls. In fact I was informed there is no Air Conditioning at all in any room. Ok so open a window and use the supplied in room desk fan. After a very comfortable night's sleep I decided to have breakfast in the hotel. The great room is an attractive setting overlooking the beautiful grounds. Breakfast was good with a large buffet selection and a la carte cooked options. Once again the windows were in poor condition with chipped and peeling paint. It was a reminder that hotels need a lot of money to be kept in good order and this place is huge! I can only imagine the money needed for Marriot to keep this grand place in order - which maybe why it isn't. One other thing, there are limited rooms with a walk in shower which is ok if you are happy to throw your legs up over hip height for a high top bath with a slippery finish. I prefer no to take that risk - the low water pressure doesn't offset the risk! Beautiful grounds. Lovely staff.

What a great location to recharge the batteries. Lovely big pool, fabulous breakfast and wonderful staff. Highly recommended

Property is lovely some Roma are very dated. The Christmas dinner was the worst dinner I’ve ever had! Despite paying huge amount!

Wonderful service. Beautiful setting. Great food.

Some areas of the accommodation run down i.e carpet, walls with marks on in the actual sleeping area. Could do with different types of pillow as needed 3 for any lift due to being too soft. Can hear your neighbours especially early hours of the morning. Garden areas seem to be well looked after. Reception quite dark but friendly staff.

Perfectly acceptable.

Gave us a cot that was terrible Placed us in a room that couldn’t have been further away from the main part of the hotel. This with a one year old. Told us we should have told them we had a child and it wouldn’t have happened. Not sure how much more you need to tell them given the booking was for 2 adults and an infant and given I told them the baby was sleeping in the car with mum as I checked in. Rooms were grotty, mattress a joke. Not sound proofed so you can hear your neighbours having a p*ss next to your bed. Room service terrible. Asked for a latte at 8pm. Still nothing at 8.45pm. Called them and cancelled the order because the baby was sleeping. Told them to ensure it wasn’t delivered. At 9.40pm they knocked on the door with a latte wanting to charge me £10.56 for the privilege. Golf course looks epic and the grounds are amazing, but the hotel, really, is crap.

Very nice building , supper in the main restaurant was very nice

Really attentive and friendly staff that are used to young children. Swimming pool was not that large so with 2 kids it's best not to go when it's busy. Nice sauna and jacuzzi, staff are on hand to provide you towels or help if you have any queries. Large breakfast selection to choose from which helps with our kids being somewhat picky.

Great experience. Lovely, helpful and friendly staff and the food was great too

We only stayed for one night but would go back as the staff on reception were a positive start and were really good with our granddaughter. We stayed in room #287 which the first time seemed a long way from reception but as we found our way around it was easy. The room itself was big enough but for us we didn't like the shower in the bath. We ate in the restaurant for both evening meal (Wine O'clock) & breakfast, both were good especially breakfast which had a really good choice. Swimming pool, sauna & steam room were also good.

There is nothing this hotel lacks. Absolutely beautiful accommodation and facilities with a manor house look and feel. Breakfast is unbeatable. No where tops this. Swimming pool with fresh ground coffee and decaf. Free. Buyable swim suits and goggles. Spacious rooms. Friendly staff, all of them. Very accommodating and helpful. As I said, nothing could be better.

staff were amazing, room was magical.

Lovely stay. Disappointed that we couldn’t use the spa service.

Overall the weekend was lovely. The staff are what made it. The main seating area is beautiful but can be draughty. The glass doors at the front door don’t really work and let a lot of cold in. The dining area is a bit of a disappointment atmosphere wise. The lighting too bright, the chairs are awful. It should be more like the red seating area which seemed to be kept for private functions. There’s a huge stove which was barely flickering, the music was also terrible. A lot of simple changes could be made to make this area more inviting and in keeping with a bit of luxury you’d expect at this price point. The food in Cast Iron was good, but Vardon was definitely better! The cocktails were great but the wine list limited. We booked a suite as a treat, but this was the biggest disappointment. It was very ‘tired’ looking with frayed curtains and pelmets, stains on the walls. Any suite we’ve ever stayed at always had a couch, but not in our room and it was big enough to accommodate it. Overall the place is beautiful, along with the gardens, and as previously stated the staff are excellent and what make it, but overall we don’t feel it was worth the money we spent.

Great location and venue for a wedding. Friendly helpful staff team.