Holiday Inn Express LIVERPOOL - ROYAL ALBERT DOCK by IHG, an IHG Hotel

Great location and staff were polite and respectful

Ioved the building and cleanliness

The Holiday Inn Express, Albert Dock offers cooked breakfast/hot , and is within the same building as The Beatles Story. The Magical Mystery Tour (very knowledgeable, friendly, and informative), along with City Hop on Hop off Open Top bus are approximately 3 to 5 minutes from front of Hotel. Excellent location for quiet drinks and meals along the Harbourside and around the back of Hotel around the dock. Will absolutely go again!

Well the front door was bet hou had to push this big heavy door the reception was on the second floor to which I don’t like the lift so climbing many stairs . Breakfast was good but won’t be staying here again

Bit scruffy outside but not the hotel property.

Great place to base yourself for a stay in Liverpool Friendly & helpful staff

Need to better explain clearly the location of the parking garage, how to pay for parking with the hotel discount and anticipate the inherent ignorance of the guests of the challenges that they might encounter. There is a hidden office at the garage where a real person can assist you in paying for parking so you can bypass the machines and take advantage of the hotel voucher. Hotel staff neglected to fill me with these details until after the fact.

Great location in Liverpool to stay! We loved being right on Albert dock in the heart of the city.

We had a wonderful stay, excellent location, friendly staff, clean, spacious room. Will definitely be back!

This is a very cool property to stay in when visiting Liverpool. The building itself is historic, and you’re in one of the history-rich areas of the city. The building retains a lot of its original architecture, and the rooms have been built to preserve what’s been there as much as possible. So don’t be surprised to find the odd pole in a room or hallway. The weather was unusually warm for my stay, but opening a window helped cool the room. The bed was clean and comfortable and the room itself was spotless. Two negatives, minor, were that I found the room at night to be a little too dark in spots, even with all the lamps on; and the shower floor was a bit slippery and required extra care to prevent falls. Also note that the elevators are quite slow; taking the stairs was generally much faster. Highly recommended overall.

The checking in was easy and knowledgeable

Would definitely recommend this hotel if you are thinking about staying in Liverpool. Quirky hotel on the Albert dock.

Lovely clean hotel set in a historic building with great friendly staff

On arrival we were met by a friendly receptionist.The room had a view of the Albert Dock from a historic building, the room was spotless, very comfortable bed. The breakfast was excellent with lots of choice.

Great hotel, beautiful rooms. Fantastic area, convenient for museums, the arena, shops, restaurants and some breezy fresh air !!

We always book Holiday Inn as it is so clean & convenient for our needs. Not sure about check this time ? Although we got sorted eventually there was a distinct atmosphere of 'couldnt be bothered & none verbal acknowledgement plus the receptionist kept sniffing? The rest of our stay was excellent as was the breakfast the staff couldn't do enough.⭐ We are very pleased with our stay thanks to the rest of the staff. Comfy beds, clean room, although a bit mean with the coffee, tea, sugar, also quiet sleep. Lovely restaurant beside the hotel 'Whats cooking' great steak last night 👍very polite Manager.

Unique rooms with a great view but musky smelling and sheets questionable!

Nice hotel going back soon

Perfect location, great price and everything you need.

Hotel is in an excellent location, was extremely clean and in very good decorative order. Staff were all friendly and efficient and the included buffet breakfast was extensive and regularly replenished.