Holiday Inn RUNCORN

Perfect

Room was clean, staff friendly. The rooms are a bit tired and there was a humming from extractor fan that didn't turn off.

Clean room, friendly staff, excellent location

Staff friendly and helpful, breakfast very good and reasonably priced but bedroom extremely tired and in need of refurbishment. Mould in shower and general cleanliness of room was poor.

Love that the pool is open for kids until night time and they have kids play area- room is a bit small though but should be fine for a few days stay. We will consider to book this hotel again without a doubt.

This hotel is really dated with shabby rooms - very small room and tiny bathroom. The carpet is moth-eaten and stained.

Helpful staff

Good

Great vibe and decent staffing.

The hotel was quiet, room was clean, good pillows and bed comfy but soft. Bathroom clean and good towels. Pool, jacuzzi and steam room clean. Breakfast fine with hot and cold available plus gluten free options. Would stay again without hesitation.

Excellent staff and facilities. Will most definitely stay again. Pool and health club were great

Clean room. Friendly Staff

We had a wonderful stay here. The staff were extremely friendly and helpful

Great staff and comfortable enough room

No staff on arrival at check in, had to go walk with my bags to the bar to get the staff to check me in.

Room was spotless,the staff especially Andrea and all the guys on reception are great,all the team are just so helpful,love my stays here,great place to meet up with family,can't wait to come back.Thank you everyone xxxx

Clean good sized room , staff excellent band very good breakfast and selection

Room was very spacey and comfortable

Lovely spacious room good sized bed we had a lovely stay the staff are very friendly

Our stay was good up to our last day where the breakfast staff where quite rude and being informed breakfast ends at 10.30. we where also informed of the written agreement along with a couple close by to us. On entering the breakfast area I was told I could sit anywhere. Anywhere was one of 3 small tables in a dark area. 2 had cutlery on them ,all the other tables had not been cleaned so my choice of table with a nice view was not happening. My wife ordered porridge and was informed at 10.10 that the breakfast area closes at 10.30 so wasn't sure if this was possible! My wife reminded the young lady it was 10.10 so 20 mins off end of breakfast. Although other tables had dirty pots and plates on them the waiters made a point of keep coming to our tables to hurry us along and remove items rather than clean the other tables. The 10.35 we where then given the lecture of leaving the breakfast area which both my wife and I and the couple near us where quite taken back by. I must add I would have been in the breakfast area sooner if the leisure club had towels instead of walking to the other side of the hotel to get them from my room as the leisure club had ran out before we went for breakfast. My wife was finishing her drink and would have been happy to have been directed to the bar area rather than rudely spoken to . The dining area had obviously been very busy but was no reason to take stresses and disarray of the dining area out on customers. It marred a nice stay.