Hotel Indigo LONDON - 1 LEICESTER SQUARE by IHG, an IHG Hotel

Check in was flexible, our room was ready at 12.30pm and reception said we could check in early and gave a complimentary upgrade to a square view premium room. The room was great and the bedding good quality. Roof terrace adds a lovely touch with its view of the city. Location was perfect for what we wanted to do.

Excellent position, staff , rooms, food and general service. Cannot fault our stay.

everything

Excellent location. An easy walk to many theaters, museums and restaurants. Easy access to 2 subway/underground stations.

I went to check in after booking over a week prior and being paid in full to be told there was no rooms left. I was rold there was a room for me in their sister Hotel around the corner. Which was not a IHG Hotel! I paid best part of £200. The hotel i was sent to i usually around 20% cheaper for the same stays but not refund offered. The Hotel i was sent to? victory house was shocking. The quality was poor and staff not nice. The entire hotel just felt seedy. Trip was completely ruined.

Perfectly placed hotel for the theatres. Great breakfast and polite hotel staff.

The hotel was great. Very clean and tidy. The staff were very friendly and incredibly helpful. We were able to leave our bags before and after checkout free of charge. Complimentary WiFi was very fast. Tea and coffee was good and everything looks neat and new, working perfectly. We had a very spacious room on the first floor. The view from the huge long window was brilliant for people watching in Leicester Square. However like most places in London it can get noisy into the night. It didn’t bother us too much but if you can get a higher floor it’s probably quieter.

The hotel was lovely and the view from the top was amazing. Really enjoyed the stay. However, the breakfast was disappointing - cold plates and very little bread for toast - with a very slower toaster! The breakfast wasn’t worth what we paid. We would definitely recommend the hotel and its location for the theatres. We come again.

Perfect location for our theatre trip and the views over Leicester Square and across London were fantastic. Very friendly and helpful staff.

The room was very very small and cramped. It stank like drain and i complained but no one came to do anything , when i left i complained and they did not offer any service or refund.

The staff was very nice and friendly and it is prime location. The room wasn’t clean enough, reception and rooms floor doesn’t smell good, elevators are very slow and no toilet in the reception floor.

Great Location.

We had a great stay at the hotel indigo, the staff were great and attended to any of our needs including always accommodating my service dog [Coco]. I would definitely recommend this place and will be staying again whenever in London.

Excellent location coupled with a very attentive staff. The towels are the cheapest towels I have ever had in a hotel. Also, the rug in the room needs to be replaced or deep shampoo.

Wonderful art deco hotel in the middle of everything. Lovely staff. Small rooms but it’s central London… the rooftop bar was going to be incredible for New Years fireworks but alas, it was booked out to a private party. Wish I’d known before I spent $600 on the room. We made our way down to the Thames amongst 800,000 people.

Ideal location. Very helpful and efficient staff. Lovely food in a panoramic restaurant.

Stayed Nov 19 - 21 and back on the 29th -both rooms were great - very comfy and we loved the property

The only thing I found it did not like was the very strong room scent which i found to be over powerful

Lovely gem of a hotel in heart of Leicester Square, staff were so welcoming and helpful, we had one nighthere I wish it had been longer

The biggest concern I had was the feeling that the lifts were unsafe. I cant believe management has used these lifts that shake as though they are about to stop mid floors. There was much I liked about the hotel but this would be serious enough for me not to return. I would also add that I felt there was a lack of security on controlling who came into the hotel