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Mercure Haydock Hotel
Hotels
7.6
/10
Pleasant
816 reviews
What Guests Say About Their Stay
Temitayo
10.0
/ 10
we booked this hotel after we were disappointed by the planned apartment host….we got easy access even after midnight and the staffs were amazingggggg
Paul
10.0
/ 10
This is a lovely.vig spacious hotel with plenty of space in and around the property.
The staff are brilliant, the bar area is great, the breakfast is excellent and the rooms are lovely and well decorated and themed on Haydock Racecourse and Horse Racing somits perfect for reaching enthusiasts and anybody else. The air-conditioning isn't the best in the rooms and the hallways at the rear of the building but the reception and communal areas at the front are well air conditioned. We were supplied fans and the blackout curtains kept the room cool formour second night. I think someone, pretty the previous guests, decided to leave the heating on full in the middle of a heatwave. I wish I would have thought of that one when I was a child!! Ha ha.
Steve
10.0
/ 10
Nice hotel for the races. Just unfortunate the air conditioning didn’t work on one of the hottest days of the year!
In the Area
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Penny, LANE, St. Helens, England, WA119SG
Main Facilities
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This accommodation offers:
Swimming pool
Express check-out
24-hour Receptionist
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Available Room Types in Mercure Haydock Hotel
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What's around Mercure Haydock Hotel
Penny, LANE, St. Helens, England, WA119SG
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Location
Staying at Mercure Haydock Hotel is a good choice when you are visiting St Helens.
About Mercure Haydock Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Get precious and unforgettable moment during your stay at Mercure Haydock Hotel.
All facilities in Mercure Haydock Hotel
Others
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
Transportation
- Parking with surcharge
- Bus/truck parking
General
- Swimming pool
Public Facilities
- WiFi in public area
Accommodation Policy & General Information in Mercure Haydock Hotel
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 11:00 |
Number of floors in Mercure Haydock Hotel | 2 |
Another facilities in Mercure Haydock Hotel | Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, Bus/truck parking |
Frequently asked question in Mercure Haydock Hotel
What is normal check-in & check-out time at Mercure Haydock Hotel?
The standard check-in time at Mercure Haydock Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Haydock Hotel?
Mercure Haydock Hotel is a 4.0-star hotel.
How many floors does Mercure Haydock Hotel have?
Mercure Haydock Hotel has 2 floors.
Does Mercure Haydock Hotel provide parking?
Yes, Mercure Haydock Hotel provides parking. Please confirm details directly with the hotel.
Does Mercure Haydock Hotel have a swimming pool?
Yes, a swimming pool is available at Mercure Haydock Hotel.
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More Reviews from Other Guests in Mercure Haydock Hotel
Other sources (816)
7.6
Pleasant
From 816 reviews
Cleanliness
8.0
Room Comfort
7.8
Location
8.8
Service and Facilites
8.0
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Traveler Reviews Mercure Haydock Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Uncomfortable and not suitable to sleep on pull out sofa bed. Could feel every spring and hear every movement on it.
Temitayo
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
we booked this hotel after we were disappointed by the planned apartment host….we got easy access even after midnight and the staffs were amazingggggg
Paul
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This is a lovely.vig spacious hotel with plenty of space in and around the property.
The staff are brilliant, the bar area is great, the breakfast is excellent and the rooms are lovely and well decorated and themed on Haydock Racecourse and Horse Racing somits perfect for reaching enthusiasts and anybody else. The air-conditioning isn't the best in the rooms and the hallways at the rear of the building but the reception and communal areas at the front are well air conditioned. We were supplied fans and the blackout curtains kept the room cool formour second night. I think someone, pretty the previous guests, decided to leave the heating on full in the middle of a heatwave. I wish I would have thought of that one when I was a child!! Ha ha.
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Rachel
Business
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Won’t be staying here again as the hotel was tired and dirty, no toiletries in either the room or pool area (bottles all empty), and people fighting in the corridor until all hours with no response from reception because the phone lines are broken and the only way to make contact is via a QR code.
Linda
Business and Leisure
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The bathroom was dirty and there was mould around the bath. Could not have a bath have complained to the hotel and they said they would give you should give us a 50% refund the hotel. I sent you an email and I am waiting to hear from you, the hotel was not too Expedia standards. I am very disappointed. I hope you get back to me soon.
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Lee
Business
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
I called the day before I booked a room to ensure as it stated online that all rooms are had air-conditioning due to the extreme weather at the time. I moved to 3 different rooms all the air-conditioning units were broken. Reception explained to me that all the other rooms that were currently empty all had air-conditioning issues. I was given a fan for the room that basically recirculated hot air. I was told I was free to arrange another hotel for the subsequent nights of my stay, no help at all.
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Hannah
Business
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The Expedia specific room was terrible. Peeling paint and wallpaper, nonfunctioning air conditioner and the windows were screwed shut. Additionally, I found a carpet bug in the bed... So gross.
I give 2 stars instead of none because the staff were some of the loveliest people I have ever worked with. So kind, so considerate. I wish for their sake I could give a better score.
Also, please note if you book the room through Expedia, then you have to pay to use the pools. Wish I knew that ahead of time as I would not have bothered.
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Susan
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Samantha, the Receptionist went out of her way to help us book a taxi on a very busy evening. Tom Jones was in Concert at Haydock Racecourse and we were heading there.
All staff were very helpful in the restaurant.
The room was very spacious and clean.
Breakfast was very good.
The Hotel was further away from the racetrack than I expected it to be.
The older generation (like me 😊) and people with disabilities would be unable to walk there.
Overall, we had a pleasant stay.
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Steve
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nice hotel for the races. Just unfortunate the air conditioning didn’t work on one of the hottest days of the year!
Mark
2.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Tired hotel, noise with party tent in courtyard next to rooms to 2300 plus then people leaving, blackout blinds don’t work old and torn, mold in bathroom.
Andrew
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We only checked in late but it wasn’t a problem
Ian
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Staff where very friendly and helpfull
David
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The rooms, especially the bathrooms, are shabby. Extremely thin mattress toppers.
terence
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Paid 140 for one night and no access to the pool included in that asked to pay 10 pounds to use the pool rip off other wise had a nice stay
Samuel
Business
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Generally satisfactory but hit by a choking chemical smell at the entrance. Bright airy eating area. Only one barmaid taking food & drink orders unable to do anything to reduce the growing queue. Corridors & room clean. Bed could do with a mattress cover - unyielding & a bit lumpy so I woke a few times - but did the job & I rose fresh in the morning. Shower great.
Would return again if price is right. I’m a member of ALL but saved 6% on the app price by booking through hotels.com.
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R
Business
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Second time we have stayed at this hotel.
Really good. Convinient and perfectly located for getting anywhere in the north west.
Staff are always great.
Jonathan
Business
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Although this is a clean and comfortable Hotel, it is let down by the Leisure facilities it offers
If you are booking based on having access to a gym and pool, then think again.
The pool is verry small as are the changing rooms
The changing toom is more like a coubord, and there is no dry floor anywhere, so you have to go back to your room bate foot.
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Stuart
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Poor management
Tammy
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Easy to book in,staff friendly and helpful
Malcolm
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The rooms were lovely. Very spacious and comfortable. Didnt eat in hotel so cannot comment on food. Staff very friendly.
Would have been 5 stars but very loud music from wedding marquee in middld of hotel till midnight. After long day andcearlh start next day would havd been nice to have been able to sleep a bit earlier bug theh did stop dead on midnight. Extra charge to use pool too as run seperately.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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