Mercure York Fairfield Manor Hotel

Excellent.

There was a wedding at the venue and although we couldn't hear the music from the disco the persistent thump from the bass was not good, as it was apparent all evening until midnight. Even with the tv on it could be heard vibrating through the room

Lovely stay really friendly helpful staff especially Deshpal on reception nothing was to much trouble

Good helpful staff and nice room.

Breakfast soso but restaurant food very good some decor needs updating and tidied all in all a pleasant stay

Stayed here whilst visiting York, fantastic value for money, great staff and you can see big investment in the hotel. Would definitely recommend and use again.

Ample free parking with disabled spaces and a dedicated area for bikes and motorcycles close to the main entrance. Checking in was quick. Reception staff were very friendly and helpful. The bar and lounge areas were spacious and comfortable. Bar staff seemed a bit inexperienced and in need of training or supervision. We were there for an Army reunion which included a gala dinner for more than forty of us which was the highlight of the weekend. The quality of the food was excellent and cooked to perfection. Hats off to the Chef. The rooms were a bit tired and the furniture a bit tatty but everything worked, was serviceable and comfortable. The cost was very competitive to similar hotels in the area and I would definitely stay again without hesitation.

Dated like most Mercure hotels, however location was great for us just off the Ring Road convenient for monks cross. We chose this hotel as an alternative to the Novotel in the centre and it turned out to be a good choice.

The hotel offers a fantastic buffet breakfast which we truly enjoyed. The room was very spacious, quiet and very clean. All amenities work and we were provided toiletries and towels to make sure we had everything we needed during our stay. We just wish the hotel had better transportation links at night from the city centre but this is not to blame on the hotel, just make note as you stay that you may need to walk and/or hire taxi/ubers to move in and out of the hotel depending on the time of the day. The staff was very friendly and they allow dogs in the hotel which is amazing; we’ll make sure to return with our furry one next time!

We had a room thay had not been updated mattress was really hard furniture was all tatty and the bathroom did need a good update as the shower was hard to put on and turn off . They could do wwith a small comfortable sofa in the room instead of a small table and 2 unconfirtable chairs as if yiu need a desk to work at one was provided albeit the chair was falling apart, but staff were lovely and bar prices werent too bad . Very dusty under the tv when we moved it roubd for a better view We dont now why we were put in this room as the hotel was not really busy we probably could have been moved if we have moaned but after a 4 1/2 hour drive we just wanted to rest and have a chill.

The hotel was clean and served a good breakfast

Staff and food excellent. Hotel very dated but clean

Good location

Second time here.and second time no hot water in the morning for a shower

Excellent hotel and service, if we’re ever up this way again, we wouldn’t hesitate to stay here.

The service and friendly staff are a true asset, and although cleanliness was excellent unfortunately parts of the property are dated and in need of refurbishment

Lovely hotel, travelled on my own but felt totally safe, pleasant staff, and so clean, bus stop direcacross from hotel, easy access to the city center, will be back......

Visited for a three-day business trip to York. Lovely hotel 3 or so miles from York City Centre. Room was very clean, the bed very comfortable. The bathroom is a little dated but again, spotlessly clean. I had breakfast and dinner in the restaurant on all three days and whilst not the cheapest meals I have had in Hotel restaurants, the quality was very good. Service was excellent. After a run, I tried to purchase a bottle of water but the bar only had sparkling. The young lady behind the bar offered me a pint of tap water for which no charge was made. I would absolutely stay at this hotel again

Staff friendly & helpful, room was big, comfortable, with a good shower. Evening meal was excellent, good service & good value. Breakfast outstanding with a variety of choices. Noise was very minimal, so overall, an excellent stay.

Receptonist very helpful and friendly Would have liked a choice of plainer food