No.5 Maddox Street

Service Apartment
9.2
/10
Exceptional
359 reviews

What Guests Say About Their Stay

Martin

10.0
/ 10
The apartment was great and very spacious and the staff where very friendly. Would definitely recommend if you are looking for a centrally located stay in London. My only recommendation would be that they replace the windows and give the place a little TLC as it is looking a little tired.

Faye

10.0
/ 10
We had a quick stop over - the location is great, and it is a clean and well equipment apartment. Good size as well for London. Would stay again.

kerry

10.0
/ 10
The room was serviced very well every couple of days, with new towels supplied. This would probably have been every day of we had been out of the apartment more in the mornings.
In the Area
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5 Maddox Street, Mayfair, City of Westminster, Central London, London, England, W1S 2QD

Main Facilities

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WiFi
Staying at No.5 Maddox Street is a good choice when you are visiting City of Westminster.
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What's around No.5 Maddox Street

5 Maddox Street, Mayfair, City of Westminster, Central London, London, England, W1S 2QD
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Exterior No.5 Maddox Street
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General


Near Oxford Street

Location


With a stay at No.5 Maddox Street, you'll be centrally located in London, steps from London Palladium Theatre and Oxford Circus. This luxury aparthotel is 0.8 mi (1.3 km) from Leicester Square and 0.9 mi (1.4 km) from Piccadilly Circus.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Regent Street - 0.1 km / 0.1 mi
London Palladium Theatre - 0.2 km / 0.1 mi
Oxford Circus - 0.2 km / 0.1 mi
Bond Street - 0.4 km / 0.2 mi
Oxford Street - 0.5 km / 0.3 mi
Portland Place - 0.5 km / 0.3 mi
Piccadilly Circus - 0.7 km / 0.5 mi
Piccadilly - 0.8 km / 0.5 mi
Selfridges - 0.8 km / 0.5 mi
Green Park - 1 km / 0.6 mi
Leicester Square - 1 km / 0.6 mi
St. James Palace - 1.2 km / 0.7 mi
Tottenham Court Road - 1.2 km / 0.8 mi
Marylebone High Street - 1.3 km / 0.8 mi
Baker Street - 1.3 km / 0.8 mi

The nearest airports are:
London City Airport (LCY) - 15.8 km / 9.8 mi
Heathrow Airport (LHR) - 26.8 km / 16.6 mi
Gatwick Airport (LGW) - 67.6 km / 42 mi
Luton Airport (LTN) - 53.9 km / 33.5 mi

The preferred airport for No.5 Maddox Street is Heathrow Airport (LHR).

Business Facilities


Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and luggage storage.

Rooms


Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Wired and wireless internet access is complimentary, and LED televisions with digital programming provide entertainment. Conveniences include safes and desks, as well as phones with free international calls.

All facilities in No.5 Maddox Street

Exterior No.5 Maddox Street
Exterior
Others No.5 Maddox Street
Others
Restaurant No.5 Maddox Street
Restaurant

Connectivity

  • LAN Internet
  • Free WiFi

Hotel Services

  • Laundry service
  • Luggage storage

Public Facilities

  • Smoke-free area

Accommodation Policy & General Information in No.5 Maddox Street

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Pets

Only Dogs Cats Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, Property uses a professional cleaning service, Essential workers only - NO, No elevators
  • Pet deposit: GBP 500 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 54 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Available rooms at No.5 Maddox Street
12
Number of floors in No.5 Maddox Street
5
Another facilities in No.5 Maddox Street
LAN Internet, Free WiFi, Laundry service, Luggage storage, Smoke-free area

Frequently asked question in No.5 Maddox Street

What are available facilities at No.5 Maddox Street?
There are top facilites at No.5 Maddox Street such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at No.5 Maddox Street?
The standard check-in time at No.5 Maddox Street is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of No.5 Maddox Street?
No.5 Maddox Street is a 4.5-star hotel.
How many floors does No.5 Maddox Street have?
No.5 Maddox Street has 5 floors.
How many rooms are available at No.5 Maddox Street?
No.5 Maddox Street has 12 rooms in total.
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More Reviews from Other Guests in No.5 Maddox Street

9.2
Exceptional
From 359 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews No.5 Maddox Street

Number of reviews per page
20
40
Top reviews
Harmon
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room and staff was excellent - definitely worth staying here again
Robert
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff lovely, room was a bit tired
Katherine
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really comfortable good facilities comfortable
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The apartment was great and very spacious and the staff where very friendly. Would definitely recommend if you are looking for a centrally located stay in London. My only recommendation would be that they replace the windows and give the place a little TLC as it is looking a little tired.
Faye
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a quick stop over - the location is great, and it is a clean and well equipment apartment. Good size as well for London. Would stay again.
Nick
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

great rooms, great service
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff very attentive and courteous.
Elena
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were phenomenal, the apartment was comfortable, clean and the location was perfect. Their toiletries are amazing. Only thing I’d say is that sofa, while very comfy, needs some love, and the windows could do with being replaced. Also, no lift. In saying that, we had a great stay.
kerry
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was serviced very well every couple of days, with new towels supplied. This would probably have been every day of we had been out of the apartment more in the mornings.
Sayema
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very friendly staff and very helpful. Would definitely come back to stay again. Room was spacious and clean as well. The only issue we had was with the microwave and the heating but we were offered a discount the next time we book :)
Virginie
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Beware when you book this hotel as nothing is like what’s advertised. I’m a platinum member and I have never seen any place rated 4.5* with such little or low services. They claim to have a gym onsite which isn’t true (no gym/ no spa in house it’s a third party called third space) No elevator Very poor standards of property No communication skills and low customer service I highly disrecommend it
Read More
Virginie
icon-Business
Business
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We had a very bad adventure at Maddox. Despite the perfectly located address, we didn’t stay more than an hour. There is no elevator and steep staircase when I just received form a three month cast for a broken foot. There was no indication online that this was a full step only access. 2/ they say there is a gym with sauna which I so much looked forward to after a 7h journey but in fact there is NO gym onsite just a partnership unlike their ad states it online. 3/ last but not least the shower was molded and dirty (hairs and dark spots), the kitchen had grease marks on counter. 4/ when we tried to complain there was … no concierge and they claim they are a 4.5* it’s a scam for frequent travelers who like us traveler for business this is a real scam extremely disappointing with no customer service
Read More
Erin
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great experience!
Alexandra
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent choice - clean, well appointed and perfect location!
Alejandro
icon-Business Family
Business Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The ron esa clean, the services are good
Aessa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing location, spacious area and very tidy. Great amenities provided
William
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Phenomenal location, exceptionally large unit for London, impeccably clean. I already booked my next stay there when I return to London.
Tasha
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was fantastic have an apartment right in the centre of the West End, but it was so quiet! Would definitely stay here again 😊
Marilyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Brilliant location. Very comfortable accommodation.
Danny
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff is very friendly and helpful. The downfall to this property is it doesn’t have any elevators. We had to carry 3 large suitcases up 4 steep floors. The rooms are nice and spacious. There are no amenities in the building. If you are staying at this property bring a small carry on.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 No.5 Maddox Street

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 359 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews No.5 Maddox Street

Number of reviews per page
20
40
Top reviews
Harmon
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room and staff was excellent - definitely worth staying here again
Robert
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Staff lovely, room was a bit tired
Katherine
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Really comfortable good facilities comfortable
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The apartment was great and very spacious and the staff where very friendly. Would definitely recommend if you are looking for a centrally located stay in London. My only recommendation would be that they replace the windows and give the place a little TLC as it is looking a little tired.
Faye
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a quick stop over - the location is great, and it is a clean and well equipment apartment. Good size as well for London. Would stay again.
Nick
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

great rooms, great service
Javier
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff very attentive and courteous.
Elena
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff were phenomenal, the apartment was comfortable, clean and the location was perfect. Their toiletries are amazing. Only thing I’d say is that sofa, while very comfy, needs some love, and the windows could do with being replaced. Also, no lift. In saying that, we had a great stay.
kerry
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was serviced very well every couple of days, with new towels supplied. This would probably have been every day of we had been out of the apartment more in the mornings.
Sayema
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Very friendly staff and very helpful. Would definitely come back to stay again. Room was spacious and clean as well. The only issue we had was with the microwave and the heating but we were offered a discount the next time we book :)
Virginie
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Beware when you book this hotel as nothing is like what’s advertised. I’m a platinum member and I have never seen any place rated 4.5* with such little or low services. They claim to have a gym onsite which isn’t true (no gym/ no spa in house it’s a third party called third space) No elevator Very poor standards of property No communication skills and low customer service I highly disrecommend it
Read More
Virginie
icon-Business
Business
2.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

We had a very bad adventure at Maddox. Despite the perfectly located address, we didn’t stay more than an hour. There is no elevator and steep staircase when I just received form a three month cast for a broken foot. There was no indication online that this was a full step only access. 2/ they say there is a gym with sauna which I so much looked forward to after a 7h journey but in fact there is NO gym onsite just a partnership unlike their ad states it online. 3/ last but not least the shower was molded and dirty (hairs and dark spots), the kitchen had grease marks on counter. 4/ when we tried to complain there was … no concierge and they claim they are a 4.5* it’s a scam for frequent travelers who like us traveler for business this is a real scam extremely disappointing with no customer service
Read More
Erin
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Great experience!
Alexandra
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent choice - clean, well appointed and perfect location!
Alejandro
icon-Business Family
Business Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The ron esa clean, the services are good
Aessa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Amazing location, spacious area and very tidy. Great amenities provided
William
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Phenomenal location, exceptionally large unit for London, impeccably clean. I already booked my next stay there when I return to London.
Tasha
icon-with Partner
with Partner
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

It was fantastic have an apartment right in the centre of the West End, but it was so quiet! Would definitely stay here again 😊
Marilyn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Brilliant location. Very comfortable accommodation.
Danny
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Staff is very friendly and helpful. The downfall to this property is it doesn’t have any elevators. We had to carry 3 large suitcases up 4 steep floors. The rooms are nice and spacious. There are no amenities in the building. If you are staying at this property bring a small carry on.
Number of reviews per page
20
40